Children’s activities

Reviews of Regent Motel

2 out of 5
Regent Motel
2121 Ocean Westway, Saint John, NB

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 132 reviews" "
Rating 8 - Good. 51 out of 132 reviews" "
Rating 6 - Okay. 29 out of 132 reviews" "
Rating 4 - Poor. 13 out of 132 reviews" "
Rating 2 - Terrible. 14 out of 132 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia, Stephenville Crossing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding...would recommend to everyone
Stayed 1 night in Jan 2024
Response from Ron on 1 Feb 2024
Thank you Lydia for choosing to stay ar Regent Motel. We are delighted to hear that you has a wounderful stay. We appreciate your kind words and we hope to welcome you back again soon.

6/10 Okay

Tara

Travelled with partner
Disliked: Staff & service
You know what youre getting at the Regeant, but it was clean. The guy working at the front desk called me before I had gone to the hotel to say that I had booked two rooms through two 3rd party sites, which was untrue. I only booked though Expedia so it was definitely a mistake on their end. He was very rude on the phone, he kept interrupting me and speaking over me and was incredibly disrespectful. When I checked in with my male partner, it was a different scenario. Zero respect for women but not much to say when i didnt show up alone.
Stayed 1 night in Nov 2023
Response from Ron on 12 Nov 2023
Hi Tara, first of all I'm sorry to hear about your negative experience at the Regent Motel due to the misunderstanding regarding reservation. Lot's of time people book their reservation with debit card and didn't show up and we hold room for them. Our intention is not to make our customer unhappy but if you still feel that way then i feel sorry once again. Hope you understand. Thank you for choosing Regent motel. We appriciate for your business.

10/10 Excellent

Stanley

Stayed 1 night in Oct 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean - bed comfortable -tons of hot water but bit temperature finicky too hot to too cold shower temp -
Stayed 1 night in Oct 2023
Response from Ron on 18 Oct 2023
Thank you Donald for taking the time write a review about your recent stay at Regent Motel. We hope to have the opportunity to welcome you back on your next visit to the area.

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant!
Stayed 2 nights in Sep 2023
Response from Ron on 18 Oct 2023
Thank you Sonia. We are delighted to hear that you had such a fantastic experience during your stat at Regent Motel. Your perfect score is truly appreciated and mean a lot of us. We hope to welcome to back soon.

2/10 Terrible

Clément

Stayed 1 night in Sep 2023

8/10 Good

Carole

Stayed 1 night in Sep 2023
Response from Ron on 7 Sept 2023
Thank you Carole for choosing to stay at Regent Motel.We are delighted to hear that you had a wonderful stay. We appreciate your business and we hope to welcome you back again.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the service provided by the front desk personnel. He showed exceptional customer service. Would recommend this motel to anyone.
Stayed 2 nights in Sep 2023
Response from Ron on 7 Sept 2023
Thank you Deborah for choosing to stay at Regent Motel.We are delighted to hear that you had a wonderful stay. We appreciate for your kind words and we hope to welcome you back again.

10/10 Excellent

Paulina

Stayed 1 night in Aug 2023
Response from Ron on 18 Oct 2023
Thank you Paulina. We are delighted to hear that you had such a fantastic experience during your stat at Regent Motel. Your perfect score is truly appreciated and mean a lot of us. We hope to welcome to back soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ron on 7 Sept 2023
Thank you for choosing to stay at Regent Motel. We appreciate your business and we hope to welcome you back again.

10/10 Excellent

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities
nice motel. perfect for overnight stay.
Stayed 1 night in Aug 2023
Response from Ron on 7 Sept 2023
Thank you Guylaine for taking the time to share your feedbackwith us. We appreciate your business.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This motel may show its age, but it is easily accessible, is affordable and clean and comfortable. The staff met me as I arrived and made me feel welcome.
Stayed 1 night in Aug 2023
Response from Ron on 7 Sept 2023
Thank you David for choosing to stay at Regent Motel.We are delighted to hear that you had a wonderful stay. We appreciate your kind words and we hope to welcome you back again.

6/10 Okay

Paul

Stayed 1 night in Aug 2023
Response from Ron on 7 Sept 2023
Thank you for choosing to stay at Regent Motel.We appreciate your business.

8/10 Good

Jon

Stayed 1 night in Jul 2023
Response from Ron on 7 Sept 2023
Thank you Jon for choosing to stay at Regent Motel. We appreciate your business and we hope to welcome you back again.

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ron on 31 Jul 2023
Thank you Miriam for chosing to stay at Regent Motel.We are delighted to hear that you had a wounderful stay. We appreciate you and we hope to welcome you back again soon.

8/10 Good

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix. À 10 minutes de Saint John.
Stayed 1 night in Jul 2023
Response from Ron on 25 Jul 2023
Thank you Beatrice for chosing to stay at Regent Motel. We are delighted to hear that you had a wonderful stay. We appreciate your kind words and we hope to welcome you back again soon.

8/10 Good

Mersadies

Travelled with partner
Liked: Cleanliness
Nice little place if you’re just looking for a night away, if you want to feel like you’re being pelted while showering this is also just the place for you, our room also didn’t have any lights and all around black out curtains which was strange. The room itself was an average good room you’d expect from a non life threatening motel. Overall a good experience, pretty slow checkin and first time I’ve ever had a place take every piece of info off my license then write it on paper and keep it. So that’s kinda sketchy but it was nice.
Stayed 2 nights in Jul 2023
Response from Ron on 25 Jul 2023
Thank you Mersadies for chosing to stay at Regent Motel. We are delighted to hear that you had a wonderful stay. Sorry for late check in time due to new emploee, also we take photo id for safety reasons. Hope you understand and sorry for inconvenient. We appreciate your kind words and we hope to welcome you back again soon.

10/10 Excellent

Marry Grace

Stayed 1 night in Jul 2023
Response from Ron on 3 Jul 2023
Dear Mary Grace,We are delighted to hear that you had such a fantastic experience during your stay at Regent Motel. Your perfect 10 score is truly appreciated and means a lot to us.Thank you for taking the time to share your positive feedback with us. It was a pleasure to have you as our guest and we hope to welcome you back soon!Best regards, Regent Motel

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owners are really friendly and understanding. We arrived 1 hour early and let us have a room. The room had everything we needed for overnight stay. Thanks
Stayed 1 night in Jun 2023
Response from Ron on 30 Jun 2023
Thank you David for choosing to stay at Regent Motel. We are delighted to hear that you had a wonderful stay. We appreciate your kind words and we hope to welcome you back again soon.

6/10 Okay

David

Liked: Staff & service, room comfort
Acceptable
Acceptable for a place to hang your hat for the night. Affordable and friendly proprietor.
Stayed 1 night in May 2023
Response from Ron on 27 May 2023
Thank you David for your stay at Regent Motel. We appricate for your business.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Ron on 27 May 2023
Thank you Adam for your stay at Regent Motel. We appriciate for your business.

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All good .
Stayed 2 nights in Mar 2023
Response from Ron on 8 Mar 2023
Thank you Jeff for your stay at Regent Motel.We appreciate for your business

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Ron on 26 Jan 2023
Thank you Oscar for your stay at Regent Motel. We appreciate for your business.

4/10 Poor

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You really need to freshen everything. Everything looks beyond old. I know this is a cheap place to stay but there are some changes that wouldn't cost too much. But the fellow that runs the place was very friendly and nice.
Stayed 1 night in Aug 2022
Response from Ron on 11 Oct 2022
Thank you Kelly for your suggestion. We will take your suggestion seriouly and make it better.... do to Covid it was ruff time.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the proprietor, who was kind enough to wait past midnight for check-in after we arrived late. Thank you!
Stayed 1 night in Aug 2022
Response from Ron on 11 Oct 2022
Thank you James. We appriciate for your business.

4/10 Poor

jacques

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t what I expected for the price we paid
Stayed 1 night in Jul 2022

6/10 Okay

Trudy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Jul 2022

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service
Nothing special about this place but it was a comfortable bed and bathroom was ok.Just what to expect from a small motel but it was around 100.00 so no complaints
Stayed 1 night in Jul 2022

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view.
Stayed 1 night in Jul 2022

2/10 Terrible

Tanya

Stayed 2 nights in Jul 2022

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort
Quiet and clean !
Very clean - friendly service!
Stayed 1 night in Jul 2022
Response from Ron on 19 Jul 2022
Thank you Monique for your stay at Regent Motel . We appreciate for your business.

8/10 Good

Darcy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from Ron on 19 Jul 2022
Thank you Darcy for your stay at Regent Motel . We appreciate for your business.

2/10 Terrible

Tammi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got here and couldn’t check in, no one told me I had to be here before midnight any other hotel they would get up and check me in seeing how is he’s right here.
Stayed 1 night in Jun 2022
Response from Ron on 19 Jul 2022
It is clearly mentioned on website check in before Midnight. you showed up at 3am. Atleast if you coming late give us a call so someone can wait for you.

4/10 Poor

Darcy

Stayed 4 nights in Jun 2022

8/10 Good

Kiran Binayak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ravinder on 18 Sept 2021
Thank you Kiran for your stay at Regent Motel. We appreciate your business.

8/10 Good

hyun sook

Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No air. Room to small for two double beds. One of our worst stays.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2021
Response from Ron on 23 Aug 2021
Thank you for your stay at Regent motel . We appreciate your business

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine.
Stayed 2 nights in Aug 2021
Response from Ron on 23 Aug 2021
thank you for your stay at Regent Motel We appreciate your business

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ron on 11 Aug 2021
Thank you Oleg for your stay at Regent Motel. We appreciate for your business.

8/10 Good

Francis

Stayed 1 night in Jul 2020
Response from Ron on 17 Jul 2020
Thanks for your stay st Regent Motel . We appreciate for your business.

8/10 Good

JohnnyD, Moncton, NB

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. Everything was clean and it was the perfect location. Room was a bit cooler, which I love.
Stayed 1 night in Mar 2020
Response from Ron on 4 May 2020
Thank you John for your stay at Regent motel. We appreciate for your business.

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2020
Response from Ron on 4 May 2020
We appreciate for your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Ron on 2 Mar 2020
Thanks for your stay at Regent Motel. We appreciate for your business.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
It was close to work and service was great overall very good . Walls are thin
Stayed 6 nights in Sep 2019
Response from Ron on 23 Sept 2019
Thanks for your stay at Regent Motel. We appreciate for your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Ron on 23 Sept 2019
Thanks for your stay at Regent Motel. We appreciate for your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style cabin, comfortable, full of character, with friendly staff
Stayed 1 night in Sep 2019
Response from Ron on 23 Sept 2019
Thanks for your stay at Regent Motel. We appreciate for your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Ron on 23 Aug 2019
Thank you for your stay at Regent motel. We appreciate for your business.

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice clean room close to down town. Had choice of two rooms very pleasant manager. Would recommend to people
Stayed 1 night in Aug 2019
Response from Ron on 15 Aug 2019
Thank you Sherri for your stay at Regent Motel. We appreciate for your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
The only thing was the guess next door, two girl in there's 20's came back to their room around 1:30, sat outside until after 3am and where extremely loud. It's not the fault of the motel owners.
Stayed 1 night in Aug 2019
Response from Ron on 7 Aug 2019
Thanks for your stay at Regent Motel. We appreciate for your business. I am really sorry for next door customers. Some time people don't understand that next door people are sleeping. sorry again.