Terrasse  Appartement | Terrace/patio

Reviews of Hotel Bel Ami

5 out of 5
Hotel Bel Ami
7-11 Rue Saint Benoit, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 809 reviews" "
Rating 8 - Good. 216 out of 809 reviews" "
Rating 6 - Okay. 61 out of 809 reviews" "
Rating 4 - Poor. 14 out of 809 reviews" "
Rating 2 - Terrible. 11 out of 809 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, whitestone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Clémentine YSARD, Executive Assistant on 19 Mar 2024
Dear Madame Anthony, Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online. The Bel Ami team takes pride in making our guests’ stay the most unique and memorable one, and is delighted to know that it made a real difference to you. It is the best reward we can ever receive, to consider us as your home away for home. Sincerely yours,

2/10 Terrible

Nicholas, South Yarra

Disliked: Staff & service
My error was to book a non refundable reservation. That said, when posed with a significant health emergency and reaching out to the hotel via Expedia back 2 months ago to see if we could either be refunded or date changed, the callous hotel management declined our request for assistance. Very heartless treatment by this hotel.
Stayed 8 nights in Mar 2024

2/10 Terrible

xiaofan

Stayed 4 nights in Feb 2024

10/10 Excellent

Arif

Business traveller
Staff are outstanding with a personal touch
Stayed 2 nights in Jan 2024
Response from Clémentine YSARD, Executive Assistant on 29 Jan 2024
Dear Arif, Warm greetings from Hotel Bel Ami! The entire team thanks you for this wonderful review following your recent visit. We are delighted that you chose Hotel Bel Ami as your home in Paris.We are pleased to learn that we met your expectations. Ensuring that all our guests experience a high level of service is our priority, and we strive to make everyone feel at home under all circumstances. Please be assured that your kind words have been relayed to our team and they know how much you enjoyed your stay at the hotel Bel Ami.We eagerly anticipate the pleasure of welcoming you for another exceptional stay.Safe travels until we meet again!Warm regards,

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well appointed accommodations. and very personable staff who made this stay a 5 star experience for me - will check them out again when I return.
Stayed 3 nights in Jan 2024
Response from Clémentine YSARD, Executive Assistant on 10 Jan 2024
Dear Sam,Thank you so much for your wonderful feedback! It is truly heartwarming to recieve a perfect 5/5 rating on Expedia. We are thrilled to hear that you enjoyed our excellent location, well-appointed accommodations, and the personable staff. Providing a 5-star experience is our goal, and we're delighted we could make your stay memorable. All the talented Team of the Bel Ami Hotel, A B Signature Hotel are already looking forward to welcome you back in Paris. Best regards,

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Clémentine YSARD, Executive Assistant on 22 Dec 2023
Dear John, We are delighted that you chose the Bel Ami Hotel for your stay in Paris, and we sincerely thank you for giving us a perfect rating following your recent visit. On behalf of the entire team, thank you so much for your review, and we are thrilled to hear that you enjoyed your stay. We are eagerly anticipating the opportunity to welcome you back to the Hotel Bel Ami.Sincerly yours,

10/10 Excellent

Soon Kon

Liked: Cleanliness, staff & service, property conditions & facilities
Very very kind staffs and excellent service
Stayed 3 nights in Nov 2023
Response from Clémentine YSARD, Executive Assistant on 8 Dec 2023
Dear Monsieur, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to see that you have enjoyed your stay with us. Your comment has sincerely touched all our team as it is our mission to please our guests.It was our immense pleasure to host you and look forward to welcome you back again soon. Best regards from Paris, the capital of elegance.

10/10 Excellent

edward, BRENHAM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so respectful and nice!!
Response from Clémentine YSARD, Executive Assistant on 7 Nov 2023
Dear edward,I would like to sincerely thank you for choosing the Bel Ami, and for taking the time to share your very kind words regarding our Team.Please be assured that your kind words have been relayed to our team and they know how much you enjoyed your stay at the hotel Bel Ami.We all take pride in making our guests’ stay the most unique and memorable one and are delighted to know this really makes a difference to you.We look forward to the pleasure of welcoming you back to Paris for another great experience.Best regards,

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff service
Stayed 3 nights in Oct 2023
Response from Alice Carré - Executive assistant on 25 Oct 2023
Dear Eugenio, We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.The team joins me to tell you how delighted we are, we could meet your expectations and you could enjoy the central location of the hotel. Thank you also for mentionning the efficiency of our team, which is truly rewarding.Looking forward to your next Parisian visit,Sincerely yours,

6/10 Okay

Harvey

Stayed 2 nights in Sep 2023
Response from Alice Carré - Executive assistant on 20 Oct 2023
Dear Monsieur Braswell,It seems that we already had the chance to exchange with you and gave you an answer to your previous comment. Again, we thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. I understand that you spoke to our reception manager and had the opportunity to share your point of view.Sincerely yours,

10/10 Excellent

Cameil

Stayed 3 nights in Oct 2023
Response from Clémentine YSARD, Executive Assistant on 6 Nov 2023
Dear Cameil, A warm thank you on behalf of Hotel Bel Ami family for your five out of five review, it gives us great pleasure to see that you have enjoyed your stay with us. It was our immense pleasure to host you and look forward to welcome you back again soon. We are looking forward to your return.Best regards from Paris, the capital of elegance.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Alice Carré - Executive assistant on 17 Oct 2023
Dear Gregory,A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to see that you have enjoyed your stay with us. Your comment has sincerely touched all our team as it is our mission to please our guests.It was our immense pleasure to host you and look forward to welcome you back again soon.Kind regards,

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities
It was good enough but nowhere near a 5 star - who gives these stars. Staff are generally nice enough although the Check out girl today couldnt have been more unfriendly if she tried. Rooms are tiny and you only can walk around the bed. Way overpriced. Everything is a bit cramped. But then given record levels of tourists in Paris who cares right?
Stayed 4 nights in Oct 2023
Response from Clémentine YSARD, Executive Assistant on 31 Oct 2023
Dear Katie, We deeply thank you for taking time to share with us your experience at the Bel Ami Hotel. However, we truly apologize that we did not meet your expectations. Always delighted to have valuable guest as you, with a high sense of appreciation for the details which make all the difference. At your convenience, please contact us directly by email or by phone to understand what went wrong during your stay. The satisfaction of our customers is definitly crucial for us. We will take your opinion into consideration to avoid that this situation will not occur again in the near future. Please accept again our deepest apologies,Sincerely yours

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and so handy for all sights across city
Stayed 4 nights in Oct 2023
Response from Alice Carré - Executive assistant on 17 Oct 2023
Dear Annette,We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.The team joins me to tell you how delighted we are, we could meet your expectations and you could enjoy the central location of the hotel. If you have any specific recommendations or tips for other travelers, feel free to share them. Our concierge team is looking forward to your next Parisian visit to share with you more parisian secret places.Sincerely yours,

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the best part of Paris.
Stayed 3 nights in Oct 2023
Response from Alice Carré - Executive assistant on 9 Oct 2023
Dear Wayne,On behalf of the entire team of the Hotel Bel Ami, we deeply thank you for your heartfelt review. It is wonderful to know that you appreciated the small gestures of our dedicated team. Committed to provide an incomparable level of feel, like at home service, we are more than happy to have made a lasting impression with your stay.We look forward in welcoming you back soon. Kind regards,

6/10 Okay

David, Brighton-le-Sands

Liked: Staff & service
The bed rooms are very very small with no room to open your suit case to retrieve clothes except the bed. Hotel offers no views from bedrooms and there is no air conditioning in common areas or lifts. Staff were knowledgeable and helpful.
Stayed 2 nights in Aug 2023
Response from Alice Carré - Executive assistant on 4 Sept 2023
Dear David,We thank you for the time you have devoted to share your experience at the Hotel Bel Ami. We are delighted to see that the location of our Parisian hotel pleased you and made the difference when booking your stay in Paris. We strive to provide you with the best service and anticipate all your needs with discretion and elegance.We regret that our establishment could not suit you in all respects. We would be happy for a future stay, to accompany you during your choice of room category and ensure your comfort with us. Just to inform you, our hotel is equipped with air conditioning in common areas and bedrooms. Looking forward to welcome you again among us,Best regard

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Alice Carré - Executive assistant on 30 Aug 2023
Dear Ronald,Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online.We all take pride in making our guests’ stay the most unique and memorable one, and are delighted to know that it made a real difference to you.We are looking forward to your next Parisian visit,Sincerely yours

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, perfect location, clean, quiet, great service.
Stayed 3 nights in Aug 2023
Response from Alice Carré - Executive assistant on 30 Aug 2023
Dear Irene,We deeply thank you for taking the time to leave a comment on your recent stay at the Hotel Bel Ami. We are pleased to read that we were able to exceed your expectations. Your feedback on our team is very pleasant to read and will be a great source of motivation for them.We look forward to the pleasure of welcoming you back in your Parisian home. Sincerely yours

10/10 Excellent

Laura Tobin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in France
This was my first time to visit France. I arrived to hotel a little early and I was able to get checked in. Very nice after a long day of travel! Everyone was friendly and accommodating. The hotel is beautiful and very comfortable!
Stayed 2 nights in Aug 2023
Response from Alice Carré - Executive assistant on 23 Aug 2023
Dear Madam Tobin, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to read kind words like yours. We also thank you for mentionning our team, it is a great source of motivation and joy for them. Looking forward to welcome you back in the heart of Saint Germain des prés. Kind regards

10/10 Excellent

Emil

Stayed 1 night in Aug 2023
Response from Alice Carré - Executive assistant on 23 Aug 2023
Dear Emil, We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.We are delighted we could meet your expectations and you could enjoy our service and central location of the hotel.We hope to welcome you back again soon on the Left side of Paris,Sincerely yours

10/10 Excellent

Patrice

Travelled with family
On our 10th trip to Paris, we decided to try a new hotel and were pleased with the quality, ambience and assistance provided by Bel Ami. We have found a new home in Paris!
Stayed 7 nights in Jul 2023
Response from Alice Carré - Executive assistant on 19 Jul 2023
Dear Patrice, We deeply thank you for taking the time to leave a comment on your recent stay at the Hotel Bel Ami. We are pleased to read that we were able to exceed your expectations. Your feedback on our service and envorinment is very pleasant to read and will be a great source of motivation for our team. We look forward to the pleasure of welcoming you back in your Parisian home. Sincerely yours,

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and comfortable bed.
Stayed 1 night in Jul 2023
Response from Alice Carré - Executive assistant on 19 Jul 2023
Dear Ricardo, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to read kind words like yours.Looking forward to welcome you back in the heart of Saint Germain des prés. Kindest regards,

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Our stay was absolutely wonderful. The staff were lovely, the room was well appointed and so clean, the hotel is in the perfect location…I will definitely stay there again. Thank you!
Stayed 4 nights in Jun 2023
Response from Alice Carré - Executive assistant on 29 Jun 2023
Dear Lisa, On behalf of the entire team of the Hotel Bel Ami, we deeply thank you for your heartfelt review. We look forward in welcoming you back very soon. Kind regards,

10/10 Excellent

Pamela, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Alice Carré - Executive assistant on 29 Jun 2023
Dear Pamela,Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online.We all take pride in making our guests’ stay the most unique and memorable one, and are delighted to know that it made a real difference to you.We are looking forward to your next Parisian visit,Sincerely yours,

10/10 Excellent

Roger, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always my favorite go to hotel in Paris; with a great staff and perfect location in 6eme arrondissement.
Stayed 3 nights in Jun 2023
Response from Alice Carré - Executive assistant on 21 Jun 2023
Dear Roger, We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.We are delighted we could meet your expectations and you could enjoy the central location of the hotel.Do not hesitate to leave a comment on Trip Advisor on your recent stay. We hope to welcome you back again soon on the Left side of Paris,Sincerely yours

10/10 Excellent

Cathleen

Stayed 1 night in Jun 2023
Response from Alice Carré - Assistante de direction on 21 Jun 2023
Dear Cathleen, On behalf of the entire team of the Hotel Bel Ami, we deeply thank you for your heartfelt review. Do not hesitate to leave a comment of your recent stay on Trip Advisor. We look forward in welcoming you back very soon. Kind regards

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Intimate hotel
Perfectly located in the heart of Paris. Staff was gracious and helpful. Service was a bit slow in the bar area but I acknowledge that I am used to American service vs. European service. I was amazed by the housekeeping teams efficiency with laundry. The only issue I had was the power went out the early morning of my departure and only on my floor. The initial contact with the staff was terrible. Like - "what do you want me to do about it?" But my tickets, itinerary etc. were all on my phone. I panicked a bit. A gracious young lady, came from behind the desk and we figured it out. In the end you should never have to worry about losing power in a ***** hotel, but it was likely beyond their control.
Stayed 2 nights in May 2023
Response from Alice Carré - Executive assistant on 8 Jun 2023
Dear Monsieur Barefoot,Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online.We are pleased to see that you have enjoyed the quality of our service and the generosity of our team. We deeply regret that we have not able to give you full satisfaction at the bar. We would appreciate it very much, if we can communicate with you directly, in order to understand better how we did miss to fulfill your expectations.The satisfaction of our guests is always our absolute priority. Was our bar team too slow to take your order ? We would be very glad to welcome you back in our lovely Parisian pied-à-terre.Kind regards,Alice Carré - Executive assistant

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Staff was very friendly and helpful. I would definitely recommend.
Stayed 4 nights in May 2023
Response from Laurence Guinebretiere General Manager on 30 May 2023
Dear Sharon,We thank you endlessly for having shared your experience at Hotel Bel Ami.All our Team members are delighted to read that we have fulfilled your expectations, as it is our commitment.It was a great pleasure for each of us to welcome you and be at your service.We are looking forward to have the chance to welcome you back soon in your Parisian home.Very best regards,Laurence Guinebretiere General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly, helpful staff. Will stay again.
Stayed 6 nights in May 2023
Response from Alice Carré - Executive assistant on 19 May 2023
Dear Monsieur Shepard, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to read kind words like yours.Looking forward to welcome you back in the heart of Saint Germain des prés. Kind regards,Alice Carré - Executive assistant

6/10 Okay

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly and helpful staff.
Stayed 3 nights in May 2023
Response from Alice Carré - Executive assistant on 10 May 2023
Dear Monsieur Garcia, We thank you most warmly for sharing your experience about your stay with us at the Hotel Bel Ami. It is with your feedback that we can further improve our service and customer satisfaction. We look forward in welcoming you back in your parisian home. Best regards,Alice Carré - Executive assistant

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Apr 2023
Response from Alice Carré - Executive assistant on 3 May 2023
Dear Monsieur Clarke, We thank you most warmly for sharing your experience about your stay with us at the Hotel Bel Ami. This means a lot to us that you have enjoyed our wonderful location, it is indeed very much appreciated by both on business or leisure stays. We would be glad in welcoming you back in our lovely Parisian pied-à-terre.Kind regards.

10/10 Excellent

Alex, huntingdon valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extra clean staff very friendly grate location
Stayed 3 nights in Apr 2023
Response from Laurence Guinebretiere General Manager on 10 Apr 2023
Dear Alex,We thank you endlessly for sharing your experience at Hotel Bel Ami.We are delighted to khow that we have fulfilled your expectations, as it is our commitment.We are looking forward to welcome you back soon in your Parisian home.Best regards,

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alice on 6 Apr 2023
Dear Monsieur Goodacre, On behalf of Hotel Bel Ami family, we thank you deeply for taking the time to comment on your recent stay with us. We are glad that you had a wonderful time with us. We hope to welcome you again very soon in our Parisian residence. Sincerely yours

10/10 Excellent

Sheila

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Always a please to stay at this chic spot- close to everything and everywhere I need to go.
Stayed 5 nights in Jan 2023
Response from Reservation Department on 7 Feb 2023
Thank you for your amazing Review

10/10 Excellent

Steven

Stayed 5 nights in Dec 2022
Response from Reservation Department on 7 Feb 2023
Thank you for you amazing Review

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to everything. I stay here all the time A little expensive of late but a nice property.

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on our honeymoon in October 2022 and absolutely loved it. Sensational location and nice comfortable room.
Stayed 5 nights in Oct 2022
Response from Laurence Guinebretiere General Manager on 27 Oct 2022
Dear David,It is such a great pleasure to read your precious comment.We are glad that we have fulfilled all your expectations.We are looking forward to have the chance to welcome you back soon in your Parisian home.Very best regards,

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, true 5* experience and absolutely lovely staff. Very quiet room despite being close to a cafe outside. Would stay again.
Stayed 2 nights in Oct 2022
Response from Laurence Guinebretiere on 12 Oct 2022
Dear Sebastian,It is such such a great pleasure to read your precious comment.We are grateful also for the time you have taken to share your experience at Hotel Bel Ami..All our Team members are delighted that we have fulfilled your expectations..We hope to have the chance to welcome you back soon in your Parisian residence.Very best regards,Laurence Guinebretiere General Manager

10/10 Excellent

Lonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 2 nights in Sep 2022
Response from Laurence Guinebretiere on 28 Sept 2022
Dear Lonny,We thank you very much for taking the time to share your experience at Hotel Bel Ami.We are delighted to know that you have enjoyed your stay with us in Saint-Germain-des-Prés.We hope to have the great pleasure to welcome you back soon at Hotel Bel Ami.Best regards,Laurence GuinebretiereGeneral Manager

10/10 Excellent

Talia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at one of the best areas. The common areas are very nice and the rooms are small but nice.
Stayed 2 nights in Sep 2022
Response from Laurence Guinebretiere on 28 Sept 2022
Dear Lonny,We thank you very much for taking the time to share your experience at Hotel Bel Ami.We are delighted to know that you have enjoyed your stay with us in Saint-Germain-des-Prés.We hope to have the great pleasure to welcome you back soon at Hotel Bel Ami.Best regards,Laurence GuinebretiereGeneral Manager

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is quaint and well appointed, with attentive and high quality staff and facilities. We would stay there again anytime we are in Paris. They go above and beyond to make your stay comfortable and make you feel welcome.
Stayed 4 nights in Aug 2022
Response from Pauline Gibert on 28 Aug 2022
Dear James, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to read kind words like yours. It is wonderful to know that you appreciated your stay with us. We would be honored to welcoming you back in our lovely Parisian pied-à-terre. Yours sincerely

10/10 Excellent

Lance

Stayed 1 night in Aug 2022
Response from Pauline Gibert on 28 Aug 2022
Dera Lance, Thank you very much for taking the time to rate our property. We hope to have the chance to welcome you back very soon and we all remain at your entire disposal. Sincerely,

10/10 Excellent

Lovell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Staff was amazing! Lots of good place to eat!
Stayed 3 nights in Jul 2022
Response from Pauline Gibert on 15 Aug 2022
Dear Lovell, Thank you very much for taking the time to share your experience with us. We truly hope to have the chance to welcome you back, the whole team remains at your entire disposal. Sincerely,

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

4/10 Poor

hamad

Stayed 1 night in Jun 2022

8/10 Good

Nils

Stayed 1 night in Jun 2022
Response from Pauline Gibert on 6 Jun 2022
Dear Nils, We would like to thank you for taking the time to rate our property. We would love to have some more details about it to know how we could improve ourselves. We hope to have the chance to welcome you back very soon and we all remain at your entire disposal. Sincerely

10/10 Excellent

Luiza, Brussels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very special hotel.
Stayed 1 night in May 2022
Response from Pauline Gibert on 15 Jun 2022
Dear Luiza, We would like to truly thank you for your kind comment. We were pleased to share it with the entire team. We hope to have the chance to welcome you back very soon. We all remain at your entire disposal. Sincerely,

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Staff was super friendly and helpful! We’d definitely go back
Stayed 5 nights in Apr 2022
Response from Pauline Gibert on 16 May 2022
Dear Adriana, I would like to truly thank you for taking the time to share your experience. We are so pleased to read that you had a nice stay with us. We hope to have the pleasure to welcome you back very soon and we all remain at your entire disposal. Sincerely,