In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews of Hampton Inn & Suites Sacramento-Cal Expo

2.5 out of 5
Hampton Inn & Suites Sacramento-Cal Expo
2230 Auburn Blvd, Sacramento, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 653 reviews" "
Rating 8 - Good. 233 out of 653 reviews" "
Rating 6 - Okay. 61 out of 653 reviews" "
Rating 4 - Poor. 26 out of 653 reviews" "
Rating 2 - Terrible. 13 out of 653 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Apr 2024

10/10 Excellent

Ping Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is a bit hard to find at night but it's right off the freeway and good size parking lot. their room was clean, better then expected, comfortable bed and I enjoyed the weekend stay, will be back here next time i am in Sacramento
Stayed 2 nights in Apr 2024

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No pressure
Looked like it is in the process of being remodeled. There were pallets of building materials out front. Hallways had a strong smell like fresh paint or carpeting or both. Terrible water pressure in the shower and only warm when turned full to hot.
Stayed 1 night in Jan 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy room abs service
It smelled at the lobby. Help was horrible parking was trashy and when we got to our room it was filthy - we had got the suite there was a shirt on the floor empty bottle on the bed jacuzzi with water and dirty - when we called front desk they were just like oh we can’t accommodate you almost like it was normal to have that problem most horrible experience ever
Stayed 1 night in Nov 2023

6/10 Okay

Tauni J.

Business traveller
Liked: Cleanliness, staff & service
Will not stay again, probably won’t stay the night. The noise from the road is horrendous, we can hear the cars shifting so well that no one can sleep.
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to auto dealership when major repair was required. Facilities were in very good condition. You had to go across the parking lot for a full breakfast at the Holiday Inn Express. May be a temporary thing. There were some 'to go' bags for those not wanting the meal.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very accommodating and were ready to take care of any issues .
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
The room seemed very new and I liked having the extra sink in the room. But no decaf coffee at breakfast downstairs? I asked and they said they didn't have any. Kind of shocked. That's pretty standard.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The bed was not very comfortable. The hotel failed to mention that there would be construction on the building (they were literally working right outside our window). The breakfast was great.
Stayed 1 night in Nov 2023

10/10 Excellent

Irwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Amy, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Been to better places
No one at the front desk to greet me. Waited, with others, about ten minutes. Then when she did come out, she wasn’t happy. No local TV broadcasting? Just wanted to relax and watch the football game. Nope. Was able to stream on my iPad. Hotel was under some renovation. Breakfast was just okay.
Stayed 1 night in Sep 2023

8/10 Good

Denise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Found a hair in bathroom! Where blow dryer is.
Stayed 1 night in Sep 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Lobby construction, stay Away
The lobby and hallways were under construction in mid August!!! We were surprised why do it still in summere vacation time and not wait for Sept.? Lots of workmen tearing up concrete to put ne flooring, making dust & debris and noise.
Stayed 1 night in Aug 2023

6/10 Okay

hogan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
OK. Not great but OK
The rooms were very nice and clean as the whole place was recently modeled. That said, the made us pay for parking at $10 a day which is fine but this is a road side hotel and paying for parking seemed pretty silly. Breakfast was normal for a hotel like this but I have also had much better at similar hotels.
Stayed 2 nights in Aug 2023

8/10 Good

JIE

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Todd

Average property in most categories but for about $200 per night (room rate, parking, taxes & fees) the value isn't there.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice..
Stayed 1 night in Aug 2023

6/10 Okay

Bojan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Suzanne Lyn, Fort Collins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was different than the suite room I had a year ago at same facility. It would have been nice to have fridge and microwave near sink area instead of in sleep area. I had a 3 night 4 day stay so it would have made it better.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jose, reno

Liked: Cleanliness, staff & service, property conditions & facilities
Over all the stay was great see you next year California state fair .
Stayed 1 night in Jul 2023

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Wifi far from the main desk was poor.
Stayed 1 night in Jul 2023

6/10 Okay

Diaa

Travelled with family
Room was spacious did not like location reception were not friendly
Stayed 8 nights in Jun 2023

10/10 Excellent

BLANCA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is clean, comfortable and convenient. We have been staying here for years!
Stayed 1 night in Jun 2023

10/10 Excellent

Socorro

Stayed 1 night in May 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Even though it was undergoing renovations, and the work began at 8AM on a saturday morning :(( the hotel was immaculate. The service upon check in on Friday night was the friendliest I have ever encountered at any hotel. Room was very quiet (except for Saturday Morning) and clean and obviously very recently renovated. The new carpet smell in hallway was a bit overwhelming, but better than an old carpet smell for sure.
Stayed 2 nights in May 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price you pay. Walls are thin you can hear your neighbors. Rooms are old and very out dated not much light in rooms. Pictures are deceiving our king bed suit shows a picture with a couch and we got a chair we asked for a roll out bed and they charged $25 extra a day for a roll out bed and they charge for parking with very minimal parking. Do not stay there look elsewhere or try the holiday inn next door it looked more updated than this. Pool was not available just all around a mess.
Stayed 2 nights in May 2023
Response from Front Desk Manager Caren on 10 May 2023
Hello,I want to take this time to thank you for staying with us at the Hampton Inn & Suites Cal Expo in Sacramento, CA. Please accept our apologies for your unpleasant experience. We do our best at our property to provide 5-star services to all of our guests. We look forward to having you stay with us again in the future.

6/10 Okay

Sara

Travelled with family and small children
Liked: Staff & service
Under construction
Stayed 1 night in May 2023

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness
Renovations were a bit loud.
Stayed 2 nights in Apr 2023

8/10 Good

Stefanie

Stayed 1 night in Apr 2023

10/10 Excellent

Cheri

Stayed 1 night in Apr 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Staff & service, amenities
Convenient location. Parking is barely ok. Chocolate chips on the floor. Good coffee, Great reception Wallpaper & paint peeling & cracking in the room. For the price these things need 2 b addressed
Stayed 1 night in Apr 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Joan, Doral

Stayed 1 night in Mar 2023

10/10 Excellent

Cindy, Redding

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is being remodeled. Much needed but we have stayed in old section and new section. Excited to stay again and see the remodel completed. Always friendly and good!
Stayed 1 night in Mar 2023

10/10 Excellent

Jacob A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Experience. Especially the free breakfast. Great options and the staff was great.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable place to stay
Great stay, good easy access. The staff was friendly and helpful. Parking on a weekend night can be a problem, but the front desk was helpful to find a spot.
Stayed 2 nights in Jan 2023

10/10 Excellent

Cindy, Redding

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great desk employee. We loved her friendly reception and helpfulness. Loved the stay and will be back.
Stayed 1 night in Jan 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

zhanping

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast there was good and offered many options. The room was not soundproof at all - the guys in the next room played loud music and made noises both at late night and early 4 am in the morning and we could not sleep. The room phone was broken when I tried to call the front desk. The coffee machine was leaking when I tried to use it. Overall, we had terrible experience there.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2022

6/10 Okay

CANDIDO II

Disliked: Property conditions & facilities
Feels like motel6
Stayed 2 nights in Nov 2022