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They never made up my room all week
They should have at very least brought in clean towels and coffee pods
Verified traveller
Stayed 4 nights in Dec 2023
4/10 Poor
Victoria
Travelled with family
8 Dec 2023
Liked: Room comfort
When I checked in the deposit was $200 a night instead of $100 because they upgrade the room- when we walked in the room there was a dead roach and the lights were very dim. They charged my card 3 time for one night! The manager was new and didn’t know what he was doing.
Victoria
Stayed 1 night in Dec 2023
6/10 Okay
Jena
Travelled with family
5 Dec 2023
Disliked: Cleanliness, staff & service, amenities
There was a lot of homeless people. I was often worried my car would be broken into or scared to walk to my car at night. Room service has to be requested or they won’t come.
Emma was very kind. This is my 2nd night here. I was put in a different wing of the building and it was, much to my dismay, very noisy. Yesterday, i could not hear traffic or surrounding neighbors, but tonight was very noisy. I had a very hard time falling asleep & I really needed the sleep
no vending machines there snack and water to buy no signs or price first associate said take water free night guy associate chase me to pay for water ? so please its it free or pay i asked the guy no sign and morning crew said take take water free? he say he can not have signs with price? who s business is it just put signs pay for everything at desk so easy other than that i like the place
The property’s check in was easy. Walkable distance to pick up food.
Lesley
Stayed 2 nights in Oct 2023
6/10 Okay
Arculano
Business traveller
12 Nov 2023
Liked: Property conditions & facilities
Disliked: Staff & service
i paid online, and checked in and the lady at the counter asked me for deposit and i had no problem withat, but she refused to give a receipt. i paid her $200 and when i asked for a receipt she said she cant give me one because i paid through a 3rd party which was Expedia. now i dont have proof i paid anything
Best Western Rancho Cordova's property was in very good condition outside property and room and furniture were in good condition. Location is convenient and safe also gas station at the corner and restaurant around.