Mostly good. We were lucky to have such a good room with patio as my sister who paid the same price got a smaller room on the road/car patk side. The restaurant staff were a bit slack and forgot some of our order. However the hotel had a nice relaxed feel to it. We would recommend it especially if you can get rooms 1, 2 or 3.
We arrived and every thing looked impressive, unfortunately although the staff were very pleasing we had a bit of an issue with communication as most we saw were Foreign and not great at the English Language but very friendly & Polite but understanding between us was a bit of a struggle and frustrating. The Restaurant was nice but slow and we thought the prices were a bit high and the portions a bit small, £9 pounds for 6 Crackers, 4 Different pieces of cheese, 4 Grapes cut in half a Tea spoon of Relish all served on a small slate was well disappointing. The pool area was ok but the lack of Relaxation Beds in there was Very disappointing sitting on wooden and metal frames was not good.
Staff could not have been more helpful - I had a bad back when I went there and, apart from the absence of a lift, they could not have made my stay easier. They helpfully printed out a speech I needed to make the next day.
Turned up at the Runnymede earlier than expected. Check in was at 2 but went up to reception at 12. Room was ready and we checked in which was great. Had a lovely meal in the lock restaurant and enjoyed our stay. Defiantly go again.
Only one slight problem was the £50 deposit which you get back as you check out. But hasn't gone into my bank yet.
Indoor pool is closed 12 September to 9th October 2011 inclusive with a fabulous riverside location the runnymede-on-thames …More
We had a family party in a venue only two doors away so so the location couldn't have been more perfect. So as a family we booked all the available rooms so we had the place to ourselves which was ideal. The breakfast was the best I have every experienced, again we had the place to ourselves so we had a family gathering in the morning with service and a complete full English experience. Not rushed and felt very welcome. The rooms are clean all with ensuite, comfy beds, in all a very pleasing experience all round for everyone. A town location on the main high street, the traffic was not an issue for any of us who stayed.
Thank you to our hosts. Can't wait for the next family gathering to repeat this experience.
We stayed here to visit Thorpe Park. It was very close and there was a little woodland path near path to take as a short cut to the park entrance. A taxi rode is around £7 but I think we were stung a little by the driver.
The room served a purpose. We had a twin room because that was the only thing available but that was fine for us. The beds were definitely the smallest of a single bed. There was an ensuite with a shower. The toilet made a noise when you used it which is pretty loud and if you rub the tap that noise comes back, but that's only if u use it. Midnight trips to the bathroom can disturb you.
Otherwise the room was ok. No breakfast. Value for money if you're wanting to go to the theme park.
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