Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mount Maunganui

Nothing but the Best :Hamilton Airport Hotel

Posted 13-Apr-2015
Pros: Its welcome ; cleanliness ; the spacious unit ; the breakfast choices i; ts design ; well kept grounds & garden; & well lit
Cons: Can't think of anything
Location: Fishing golfing tramping & a great destinationto leave from to fly off to anywhere
There were several couples who had been invited to a family wedding held at Coopers Function Venue at Mystery Creek Hamilton It was Easter weekend & my Daughter Sandra Hopson booked us all in as it was very close for us all The bookings were easily arranged with no hitches & we were all well satisfied The Hamilton Airport Hotel offered to put on a bus to travel in to our venue for a small cost so that we could all enjoy the hospitality offered .We danced until midnight & then we were driven back to the Hotel where we congregated for coffee before retiring to our bedrooms It was very quiet which was a plus for us all & we all enjoyed a delicious Breakfast in their breakfast room
4 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver

Friendly staff

Posted 15-Mar-2015
Great staff including Manager. For them I will return. The facility is clean but getting old...outdated. Hotel definitely need renovation.
4 out of 5
by Kerry Bakerfrom New Zealand - Auckland

Posted 27-Jan-2015
Pros: The pool and the location
Cons: Having to ask for fresh towels twice.
Location: Just right
Facilities: Everyday, A little tired; Value: Moderate; Service: Basic, Polite; Cleanliness: Pleasant;
Comment from Hotel Management
27-Jan-2015
Dear Guest, Thank you for taking the time to submit your review. Good to see you enjoyed our pool however not acceptable to request for towels twice. This has been brought to the attention of our Reception staff. We are looking to upgrade our rooms in the future and look forward to your return.
4 out of 5
Recommended
for Families
by Hannefrom T√łnsberg

All right

Posted 11-Jan-2015 on Hotels.com
Nice staff and big rooms with nice bathrooms. Some noise from the airport, but not too bad. The bed was extremely hard, but all in all we where happy!
3 out of 5
Recommended
for Couples
by Christinefrom Pukekohe

Short break

Posted 08-Dec-2014 on Hotels.com
Hotel dated but clean. Very friendly service.
4 out of 5
by Tony Johnsonfrom New Zealand - Canterbury

Posted 02-Dec-2014
Pros: The convenience of being close to the airport for an early morning flight was great.
Cons: The carpet in the room needed replacing. It was disgusting.
Location: Close to the airport.
Value: Great deal; Service: Good; Cleanliness: Tidy;
Comment from Hotel Management
02-Dec-2014
Dear Guest, Thank you for taking the time to submit your survey. We are reviewing a soft refurbishment which includes carpet in the future. We are aware it is overdue and in need of replacement. Great to see that we rate well in other areas.
3 out of 5
Recommended
for Business Travellers
by St George's Hospitalfrom Christchurch

conference

Posted 26-Nov-2014 on Hotels.com
Very convenient venue for a conference coming from Christchurch
5 out of 5
by Gordon Dobbsfrom New Zealand - Waikato

Posted 18-Nov-2014
Pros: The bath
Cons: Nothing really, previous occupants survey had not been replaced.
Location: Outstanding
Facilities: Loved the bath; Value: Bargain; Service: Outstanding; Cleanliness: Spotless, Immaculate;
Comment from Hotel Management
18-Nov-2014
Dear Guest, Thank you for taking the time to submit your review during your recent stay with us. Great to see that you had an enjoyable stay with us and look forward to you staying with us again. Will give a gentle reminder to our Housekeeping staff to ensure that a Guest Survey Form is available in our rooms.
3 out of 5
Recommended
for Business Travellers
by Tomfrom New Plymouth

Tied Hotel

Posted 12-Oct-2014 on Hotels.com
I thought the hotel look very tied and worn out the lounge chairs in the bar area were worn out, needed a good upgrade, great need for repainting, shower curtain rail very rusty, room furniture very worn. Hotel has good location
4 out of 5
by Jessie Duncanfrom New Zealand - East Cape

Posted 01-Oct-2014
Pros: Close location to where we needed to go.
Cons: No spa
Location: Just right
Facilities: Basic; Value: Affordable; Service: Sufficient; Cleanliness: Clean;
Comment from Hotel Management
01-Oct-2014
Dear Guest, Thank you for taking the time to submit your review. Good to see we met your expectations to a good standard. Unfortunately the room that you stayed in on your stay does not have a Spa however on your next visit with us please request one of our Executive Rooms, these all have Spa Baths.