Bar (on property)

Reviews of Bastion Hotel Rotterdam Zuid

3 out of 5
Bastion Hotel Rotterdam Zuid
Driemanssteeweg 5, Hoek Groene Kruisweg, Rotterdam

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 483 reviews" "
Rating 8 - Good. 254 out of 483 reviews" "
Rating 6 - Okay. 109 out of 483 reviews" "
Rating 4 - Poor. 31 out of 483 reviews" "
Rating 2 - Terrible. 12 out of 483 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a Nice stay with good breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Calum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Kirsten Angela

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 3 nights in Jun 2023

8/10 Good

Mario, Saint Cloud

Travelled with family, Business traveller
No public transportation
Stayed 5 nights in Mar 2023

8/10 Good

Liqun

Stayed 7 nights in May 2022

6/10 Okay

Viesta

Stayed 2 nights in Apr 2022

6/10 Okay

Rafal

Stayed 1 night in Feb 2022

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food was delicious
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was comfortable and good area
Stayed 1 night in Feb 2020

10/10 Excellent

Hussam, Ghent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere in Rotterdam. Also close to subway where we could park our car for free
Stayed 2 nights in Dec 2019

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Our room hasn’t been cleaned for the four days we’ve spent there.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a room with two twin beds, they provided us two single beds. I called the customer service and they apologized and verified the bed is single, then transferred me to the relocating team, I was on hold for one hour, then another person called me and she said the reception verified that the rooms are two twin bed, while they had verified twice they do not have twin beds at all. All of their rooms are single beds. That was my worst experience ever, they ruined my vacation, I wasted three hours of my daytime in Amsterdam discussing the issue with customer service and paid the charge for international call from Netherlands and at the end I was so pissed off that I could not enjoy there anymore. I will never book anything from Expedia anymore. They do not care about their customers.
Stayed 1 night in Sep 2019

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel uses only single beds so wouldn’t use it if J had my wife with me.
Stayed 1 night in Aug 2019

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for short stays.
The hotel itself is starting to look a little tatty from the outside. The pedestrian gate into the secure car park didn't lock. The rooms door cards failed after a few hours and they tried to charge me twice for local tax ,so get a receipt. On the plus side , the room was resonable , the TV had a good selection of channels , the bartender was helpful , it's one of the few hotels in Rotterdam that doesn't charge you to park , and it's cheap !
Stayed 1 night in Aug 2019

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in a convenient location.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Philip

Stayed 1 night in May 2019

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel / check the location.
The hotel itself is good, staff are friendly , however the location is way too far , it's only good if you have a car :) you have to walk 30min to the train station ! 18 min to the bus stop ! Not good when it's cold lol
Stayed 3 nights in Mar 2019

8/10 Good

Hanan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel, with clean rooms it was easy to find and had a Mcdonalds opposite it, amazing for late night snacks!
Stayed 2 nights in Nov 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from karo on 15 Oct 2018
Dear daniel, Thank you very much for your sharing your nice score. It is nice to see that our colleges in the hotel can make a difference in your experience. Our hotel members are ready to help and support or guests to maintain a good service a quality. Kind regards, Customer Support Bastion Hotels

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel. Helpful, friendly staff.
No frills, but has everything you need. Definitely a good value if you can make do with a smaller room with two twin beds.
Stayed 2 nights in Aug 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Kar Chun

Liked: Staff & service, room comfort
Fair business hotel
Clean and tidy , only a bit old though
Stayed 6 nights in Jun 2018

8/10 Good

Zoe

Liked: Cleanliness, room comfort
Nothing special general hotel
On arrival for check in I was ignored by 3 people standing behind the reception desk for what seemed like a long time. then the welcome was not exactly enthusiastic, very lukewarm
Stayed 1 night in May 2018

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Decent place to stay. Same standard as similar hotels in the Bastion group
Stayed 1 night in May 2018

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Good Hotel - Business travel for port.
Good hotel with clean rooms. Staff are good as well Rooms are a little dated but for the price I couldn't complain. Breakfast is very over priced for what it is but have little choice elsewhere locally. Ideal location for business in Port only. I will always come to this hotel when in Rotterdam for business in the future.
Stayed 1 night in Jan 2018

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastion Hotel Rotterdam Zuidd
Stayed at prior to joining vessel
Stayed 9 nights in Nov 2017

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastion Hotel Rotterdam Zuid
Stayed at prior to start of Project
Stayed 2 nights in Dec 2017

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goo quality hotel
Stayed 1 night in Nov 2017

8/10 Good

sarah , essex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and comfortable
Stayed for 2 nights. Easy check in and check out. Clean and cosy room. Best nights sleep I have ever had in a hotel room! Very comfy beds. Staff all pleasant and helpful. Free gated car park... Would stay again
Stayed 2 nights in Sep 2017

4/10 Poor

Farhad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is among the worst I have ever stayed . The key to the room didn't work , the tv didn't work and the phone didn't work . I waited more than 4 hours for an iron and a board . Absolutely terrible customer service. Bed was very uncomfortable too .
Stayed 2 nights in Jul 2017

6/10 Okay

Bird, Germany

Liked: Staff & service
Disliked: Cleanliness
Hotel for stay during North Sea Jazz Festival
Room was well equipped - enough space and a pleasant shower. The cleaning on my first day of stay wasn't properly executed and the towel wasn't replaced. It was corrected in the following day. Breakfast facilities are pretty basic and it was not well scaled for the event. The entry during the night was a bit cumbersome with a large entrance door which took some time to get opened. The staff was well interested in making the stay pleasant and was quite helpful.
Stayed 3 nights in Jul 2017

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Disliked: Room comfort
meh
Booked a deluxe room, although I am not sure what is "deluxe" about it. The bed was really uncomfortable with a cheap mattress. When making a tea or coffee you have to plug the kettle in on the floor and there is no milk/cream. The rest was just...OK and nothing more Real budget hotel feel to the room. It has a secure car park and the staff are very friendly, however, I will stay elsewhere next time
Stayed 2 nights in Jun 2017

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Very good for business stay
Very convenient location (for my meeting - not a tourist destination) and smart lobby & bar / restaurant area. Staff were very friendly & helpful. My only complaint was the pube-covered soap bar left in the shower - the cleaners obviously forgot to remove!

10/10 Excellent

Karl, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap & cheerful
Very limited public transport links but if you are with a cat, the hotel is decent.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great staff on reception and the restaraunt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KALEEL AHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Hotel
It was a good stop over in Rotterdam for us No public transport nearby Drove by car.

8/10 Good

Simon, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for port of Rotterdam
Good 2 night stop for business at the port of Rotterdam. Clean easy to use, comfortable with bar and restaurant. Complicated connection to free wifi.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Shahzad, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stay was good and comfortable

8/10 Good

Bob, Uk

Liked: Staff & service, property conditions & facilities
Adequate and good price value for money
All ok all ameneties I needed were there. Good bar snacks available Free welcome beer.

6/10 Okay

James