Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom auckland

Nice and cheap hotel

Posted 27-Feb-2015
You get what you paid for. Not too expensive but im quite satisfied with the facilities and services. Manager is very cool and accomodating...
2 out of 5
by A verified travellerfrom Sydney, NSW

Disappointing

Posted 21-Feb-2015
Pros: Nothing.
Cons: Everything needs updating.
No light bulbs in lamps, sofa too uncomfortable to sit on, no net curtain so no privacy, light from pool shining in window all night as no curtain to cover door window, hole in wall, poor kitchen utensils, advertised as having restaurant which is closed, grumpy receptionist. Wouldn't stay here again.
1 out of 5
by A verified traveller

Was probably great in 1980

Posted 19-Feb-2015
Pros: Not much.
Cons: Spend a few million dollars on it - or use a bull dozer to start again.
This establishment is completely run down and little maintenance seems to have been done since it opened, probably in the mid-80s. Calling it a "resort" is a bit of an overstatement. The room was awful due to lack of maintenance (literally half the lights worked, the kitchen cupboard would not close, and it took on average 5 minutes to convince the room door to open with the provided key. This place is a dump.
2 out of 5
by A verified travellerfrom Arizona

There have to be better properties in this area.

Posted 17-Feb-2015
Pros: The staff were courteous and helpful, providing us with lots of suggestions (and discounts) of places to see
Cons: The property is in serious need of a make over. It just looks run-down. Sofas have large indentations as do beds, tubs are faded, etc.
Location: There is a nice "eat street" downtown near the water that has a large selection of restaurants on a pedestrian-only street and lots of nearby parks.
At one time, I suppose this was a nice property, otherwise, I fail to understand the 3+ rating. We found the property to be in serious need of repair. It is also near hot springs and the resulting strong odor. The pool water was clear, pool floor was quite dirty. The "fitness center" was a room with torn carpet and an exercise bike that was in a storage position and the room also had an outdoor BBQ grill in the middle of it. The rooms looked very ragged, the doors into the rooms were screen doors ONLY. we had "hot tubs" in the rooms but none of us dared use them as nothing looked very clean. We were quite happy to put this property behind us.
3 out of 5
Recommended
for Everyone
by A verified traveller

I love the price and the staffs

Posted 17-Feb-2015
It is a quite and convinent hotel. The location is near the city, about 25 minutes on foot.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Auckland

Close to Town but you get what you pay for.

Posted 15-Feb-2015
Was a comfortable stay for the 3 days we were there. Free WiFi which was a bonus but the only problem my wife and I had was that the spa area is not what it turned out to be like in the photos. In need of a good clean. Other than that it was good.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Gisborne

Dated appearance

Posted 09-Feb-2015
Pros: CHEAPNESS
Cons: NEEDS COMPLETE MODERNATION TO COMPETE
Location: GOOD LOCATION
LEAK IN ROOF ABOVE SPA POOL BUT OVERFLOW DIDN'T ENTER OUR SPA
4 out of 5
Recommended
for Families
by A verified travellerfrom hamilton

accomadaion

Posted 07-Feb-2015
Pros: the pool
Cons: the pool plus the bathrooms
Location: there was lots to do shopping walking.
The staff are very very friendly john was great with anything we needed like guilding us to were we where going i would book again our visitors from wales have no complaints once again thanks for making our stay a great one.
4 out of 5
Recommended
for Everyone
by A verified traveller

great stay

Posted 06-Feb-2015
Pros: close to everything!
Cons: rooms could be updated.....painted ect
Location: close to everything!!!
great two night stay room was great for what we paid clean and tidy John the manager was great very helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hastings

Nice and affordable hotel

Posted 03-Feb-2015
It was good experience. It's a budget hotel. You get what u pay for.