Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller from Hawkes Bay

Great for kids

Posted 19-Oct-2014
Pros: The boys loved the outdoor activities.
Cons: A general makeover.
Motel could do with some basic maintenance and a makeover. Our grandchildren loved the swimming pool and tennis and didn't want to leave.
3 out of 5
Recommended
for Everyone
by A verified traveller

nice family hotel

Posted 19-Oct-2014
enjoyed rhe quick stay over, like the parking next to room and close enough to town
3 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton NZ

Enjoyable swimming pool and feels comfortable

Posted 15-Oct-2014
Our second time staying here we really enjoyed our first stay and it felt like home, our second time was also a good stay as my two kids loved swimming in the heated pool and rotorua is a great place to have fun with family and friends.
2 out of 5
by A verified traveller

Good size rooms.

Posted 13-Oct-2014
Pros: Staff very friendly and helpful.
Cons: Overall maintenance very poor. Doors/windows not closing properly, mould on the bathroom ceiling, cupboards falling off hinges, kitchen ill-equipped.
Location: Good location, near to all amenities and city centre.
Overall ok, but would not go there again. Rooms clean but in poor condition. Staff very friendly. Pool was great for the kids.
4 out of 5
Recommended
for Everyone
by A verified traveller from New zealand

Nice

Posted 11-Oct-2014
Pros: Hospitality of satff
Location: Top location
Excellent and comforting experience and absolutely enjoyed my stay
2 out of 5
by A verified traveller from Wellington

Old an tired

Posted 04-Oct-2014
Has a great pool and mini golf but it is need of urgent maintenance.
5 out of 5
Recommended
for Families
by A verified traveller from Auckland

One Night Weekend Break

Posted 21-Sep-2014
Pros: Rooms. Facilities. Pool. Value for money. Location.
Cons: Not a lot. Was pretty good as it was.
Location: Close to town.
After reading recent feedback we booked. I then had a look at some older reviews, they did not rate the accommodation highly. We were invited to inspect the rooms first by the manager, and had a quick look. So far so good. We decided to go with the first lot of rooms he gave the keys to inspect, no need to look at the other rooms. Based on other rooms we took our own linen. It stayed in the car. The sheets and bedding were clean and crisp (I could tell by the crease marks on the sheets) The pillows were fine and had clean cases on them, as did the extra pillows in the wardrobe. The Sky was a bit tricky to figure out with the remote, but that took less than 5 minutes to figure out. One of our rooms had a big corner bath tub, this was great. The housing for the heated towel rail was broken (I suspect some people using a towel rail as a grab bar) but it looked ok and was working and was in a safe condition. The bath and shower were clean. The size of the rooms were very spacious with a bedroom and kitchen area etc. All kitchen facilities were available. The fridge was fine, worked well and was clean and in good order. The carpets were in good order. The rooms had a radiator for heating and we nice and warm. The rooms were not perfect, they were value for money and we got good value from them. We used the pool and the mini golf. The pool was fine. Not too hot, not too cold. No one got sick, so it must by hygienic.
2 out of 5
by A verified traveller from auckland

All I can say this motel was a direct line to fent

Posted 12-Sep-2014
Pros: Bedding linen very clean and they had fresh towels each day..
Cons: Probably a bit of maintenance, and general freshen up. Lights needed attention, outside one especially, all broken.
Location: Found it very accessible to all sight seeing travel. Very easy to get in and out of the round a bouts worked well.
Did not think the photo on web site looked anything like what it was in real life. Did not enjoy washing dishes in bathroom basin. Very restricted for room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Close to town

Posted 08-Sep-2014
Pros: It was very comfortable the heated pool was lovely the room was nice and clean very comfortable bed we really enjoyed it
Location: It was very central to everything its a very easy place to travel around
The staff were amazing so helpful they did all our bookings for things we wanted to do nothing was a bother and very knowlegeable about all touristy things in there area and the wifi was great very fast
4 out of 5
Recommended
for Everyone
by A verified traveller from qld

Great owner and nice facilities

Posted 02-Sep-2014
The owner in the office bent over to accommodate us as we arrived to the hotel quite late at night. He was very sympathetic regarding reasons we were staying at his hotel. The rooms were clean and we'll serviced. The kids loved the heated pool