Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Palmerston North

Cheap & Cheerful

Posted 17-Nov-2014
Good value for money, clean comfortable studio room with friendly staff. 10 minute walk from Te Puia and a short taxi ride to town.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom auckland

You get what you pay for

Posted 15-Nov-2014
It was a business trip, it served its purpose. No bells and whistles. Fridge was switched off with old stuff inside. I didn't pay a lot to stay here so you get what you pay for. Needs a bit of an upgrade
3 out of 5
Recommended
for Everyone
by A verified traveller

Alright for the price

Posted 02-Nov-2014
Friendly staff, dated rooms, needs to have a bit more comfort
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico DF

Nice hotel, clean and confortable

Posted 31-Oct-2014
Wounderful place to stay with the family. Lots of space.
3 out of 5
Recommended
for Families
by A verified travellerfrom Hawkes Bay

Great for kids

Posted 19-Oct-2014
Pros: The boys loved the outdoor activities.
Cons: A general makeover.
Motel could do with some basic maintenance and a makeover. Our grandchildren loved the swimming pool and tennis and didn't want to leave.
3 out of 5
Recommended
for Everyone
by A verified traveller

nice family hotel

Posted 19-Oct-2014
enjoyed rhe quick stay over, like the parking next to room and close enough to town
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hamilton NZ

Enjoyable swimming pool and feels comfortable

Posted 15-Oct-2014
Our second time staying here we really enjoyed our first stay and it felt like home, our second time was also a good stay as my two kids loved swimming in the heated pool and rotorua is a great place to have fun with family and friends.
2 out of 5
by A verified traveller

Good size rooms.

Posted 13-Oct-2014
Pros: Staff very friendly and helpful.
Cons: Overall maintenance very poor. Doors/windows not closing properly, mould on the bathroom ceiling, cupboards falling off hinges, kitchen ill-equipped.
Location: Good location, near to all amenities and city centre.
Overall ok, but would not go there again. Rooms clean but in poor condition. Staff very friendly. Pool was great for the kids.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New zealand

Nice

Posted 11-Oct-2014
Pros: Hospitality of satff
Location: Top location
Excellent and comforting experience and absolutely enjoyed my stay
2 out of 5
by A verified travellerfrom Wellington

Old an tired

Posted 04-Oct-2014
Has a great pool and mini golf but it is need of urgent maintenance.