Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by A verified traveller from Auckland

One Night Weekend Break

Posted 21-Sep-2014
Pros: Rooms. Facilities. Pool. Value for money. Location.
Cons: Not a lot. Was pretty good as it was.
Location: Close to town.
After reading recent feedback we booked. I then had a look at some older reviews, they did not rate the accommodation highly. We were invited to inspect the rooms first by the manager, and had a quick look. So far so good. We decided to go with the first lot of rooms he gave the keys to inspect, no need to look at the other rooms. Based on other rooms we took our own linen. It stayed in the car. The sheets and bedding were clean and crisp (I could tell by the crease marks on the sheets) The pillows were fine and had clean cases on them, as did the extra pillows in the wardrobe. The Sky was a bit tricky to figure out with the remote, but that took less than 5 minutes to figure out. One of our rooms had a big corner bath tub, this was great. The housing for the heated towel rail was broken (I suspect some people using a towel rail as a grab bar) but it looked ok and was working and was in a safe condition. The bath and shower were clean. The size of the rooms were very spacious with a bedroom and kitchen area etc. All kitchen facilities were available. The fridge was fine, worked well and was clean and in good order. The carpets were in good order. The rooms had a radiator for heating and we nice and warm. The rooms were not perfect, they were value for money and we got good value from them. We used the pool and the mini golf. The pool was fine. Not too hot, not too cold. No one got sick, so it must by hygienic.
2 out of 5
by A verified traveller from auckland

All I can say this motel was a direct line to fent

Posted 12-Sep-2014
Pros: Bedding linen very clean and they had fresh towels each day..
Cons: Probably a bit of maintenance, and general freshen up. Lights needed attention, outside one especially, all broken.
Location: Found it very accessible to all sight seeing travel. Very easy to get in and out of the round a bouts worked well.
Did not think the photo on web site looked anything like what it was in real life. Did not enjoy washing dishes in bathroom basin. Very restricted for room.
5 out of 5
for Everyone
by A verified traveller from Australia

Close to town

Posted 08-Sep-2014
Pros: It was very comfortable the heated pool was lovely the room was nice and clean very comfortable bed we really enjoyed it
Location: It was very central to everything its a very easy place to travel around
The staff were amazing so helpful they did all our bookings for things we wanted to do nothing was a bother and very knowlegeable about all touristy things in there area and the wifi was great very fast
4 out of 5
for Everyone
by A verified traveller from qld

Great owner and nice facilities

Posted 02-Sep-2014
The owner in the office bent over to accommodate us as we arrived to the hotel quite late at night. He was very sympathetic regarding reasons we were staying at his hotel. The rooms were clean and we'll serviced. The kids loved the heated pool
4 out of 5
for Everyone
by A verified traveller

quiet place

Posted 01-Sep-2014
Pros: pool, quiet place, playground, off street parking
Cons: some tlc to parts of the bathroom (silicon joints)
Location: redwood forest is not far so great for the mountain biking tracks and hiking
room was ok, if you look close some cracks but overall good enough ...the outdoor pool is great-super hot!!
5 out of 5
for Everyone
by A verified traveller

great hotel

Posted 25-Aug-2014
loved the stay ansd pool was great maybe a little too hot but it was just great Id rather a little too hot than a little too cold.
3 out of 5
by A verified traveller from Te Taitokerau

Rather not.

Posted 21-Aug-2014
Pros: Not much.
Cons: Not enough characters available to go into detail.
Location: Plenty, spectacular, awesome culture and place.
Not good. Broken light fittings. Broken stove top. Ants. Unfinished repair work. Dated D├ęcor.
4 out of 5
for Everyone
by A verified traveller from New Zealand

Nice hotel with restaurant

Posted 17-Aug-2014
Pros: Had everything I needed for stay
Cons: freshening up of furnishing
Location: was there on business
Nice hotel and helpful staff. could do with upgrade but all the facilities that I needed
2 out of 5
by A verified traveller from auckland

only there for one night

Posted 17-Aug-2014
Pros: handy to rotorua facilities. hotel manager helpful and friendly.
Cons: cleanliness needs to be improved . restaurant could be open for dinner.
mutiple lightbulbs not working.dirty shower head. only one cup for two people for coffee
2 out of 5
by A verified traveller from Wellington New Zealand

Very dated

Posted 16-Aug-2014
Pros: Staff
Cons: The total refit.
We choose this hotel as it had a personal spa pool which was not working after multiple attempts to get them to fix it we finally gave up. We were not offered to move rooms and the compensation of free wifi or late check out was not in our needs. I bed was so uncomfortable bed spread was faded. the was a hole in the roof above the shower fan which was dirty. the bathroom was dated and in need of some TLC, the heated towel rail was falling off the wall. The front door had to be lifted up the push hard to open and the window was missing it latch. i will not be staying here again, even with the lovely receptionist.