Ratings based on 308 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from auckland

All I can say this motel was a direct line to fent

Posted 12-Sep-2014
Pros: Bedding linen very clean and they had fresh towels each day..
Cons: Probably a bit of maintenance, and general freshen up. Lights needed attention, outside one especially, all broken.
Location: Found it very accessible to all sight seeing travel. Very easy to get in and out of the round a bouts worked well.
Did not think the photo on web site looked anything like what it was in real life. Did not enjoy washing dishes in bathroom basin. Very restricted for room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Close to town

Posted 08-Sep-2014
Pros: It was very comfortable the heated pool was lovely the room was nice and clean very comfortable bed we really enjoyed it
Location: It was very central to everything its a very easy place to travel around
The staff were amazing so helpful they did all our bookings for things we wanted to do nothing was a bother and very knowlegeable about all touristy things in there area and the wifi was great very fast
4 out of 5
Recommended
for Everyone
by A verified traveller from qld

Great owner and nice facilities

Posted 02-Sep-2014
The owner in the office bent over to accommodate us as we arrived to the hotel quite late at night. He was very sympathetic regarding reasons we were staying at his hotel. The rooms were clean and we'll serviced. The kids loved the heated pool
4 out of 5
Recommended
for Everyone
by A verified traveller

quiet place

Posted 01-Sep-2014
Pros: pool, quiet place, playground, off street parking
Cons: some tlc to parts of the bathroom (silicon joints)
Location: redwood forest is not far so great for the mountain biking tracks and hiking
room was ok, if you look close some cracks but overall good enough ...the outdoor pool is great-super hot!!
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel

Posted 25-Aug-2014
loved the stay ansd pool was great maybe a little too hot but it was just great Id rather a little too hot than a little too cold.
3 out of 5
by A verified traveller from Te Taitokerau

Rather not.

Posted 21-Aug-2014
Pros: Not much.
Cons: Not enough characters available to go into detail.
Location: Plenty, spectacular, awesome culture and place.
Not good. Broken light fittings. Broken stove top. Ants. Unfinished repair work. Dated D├ęcor.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Nice hotel with restaurant

Posted 17-Aug-2014
Pros: Had everything I needed for stay
Cons: freshening up of furnishing
Location: was there on business
Nice hotel and helpful staff. could do with upgrade but all the facilities that I needed
2 out of 5
by A verified traveller from auckland

only there for one night

Posted 17-Aug-2014
Pros: handy to rotorua facilities. hotel manager helpful and friendly.
Cons: cleanliness needs to be improved . restaurant could be open for dinner.
mutiple lightbulbs not working.dirty shower head. only one cup for two people for coffee
2 out of 5
by A verified traveller from Wellington New Zealand

Very dated

Posted 16-Aug-2014
Pros: Staff
Cons: The total refit.
We choose this hotel as it had a personal spa pool which was not working after multiple attempts to get them to fix it we finally gave up. We were not offered to move rooms and the compensation of free wifi or late check out was not in our needs. I bed was so uncomfortable bed spread was faded. the was a hole in the roof above the shower fan which was dirty. the bathroom was dated and in need of some TLC, the heated towel rail was falling off the wall. The front door had to be lifted up the push hard to open and the window was missing it latch. i will not be staying here again, even with the lovely receptionist.
1 out of 5
by A verified traveller

AVOID

Posted 28-Jul-2014
Pros: the shower pressure was good
Cons: everything needs to be improved
not good would never stay here ever again, filthy rooms broken everything