One Bedroom Spa Suite | Private spa tub
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Reviews of Executive on Fenton

4 out of 5
Executive on Fenton
285 Fenton Street, Rotorua

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 896 reviews" "
Rating 8 - Good. 294 out of 896 reviews" "
Rating 6 - Okay. 83 out of 896 reviews" "
Rating 4 - Poor. 15 out of 896 reviews" "
Rating 2 - Terrible. 9 out of 896 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean very quiet good location for dining will definitely stay again next time were in Rotorua
Stayed 2 nights in Mar 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service
Air conditioning would be a benefit
Stayed 2 nights in Feb 2024
Response from Executive On Fenton on 13 Feb 2024
Thanks for your review. Hope to see you next time.

8/10 Good

candy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to meet the bus for our event. The room was huge. Could use updating.
Stayed 1 night in Jan 2024
Response from Executive On Fenton on 13 Feb 2024
Thanks for your review. Hope to see you next time.

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Executive On Fenton on 13 Feb 2024
Thanks for your review. Hope to see you next time.

2/10 Terrible

Edwin

Stayed 2 nights in Jan 2024

6/10 Okay

Damien

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No aircon and we there at a really hot time. And having doors open allowed the Rotorua smell to infiltrate the unit all night
Response from Executive ON Fenton on 13 Feb 2024
Thanks for your review. We don't advertise air conditioner online. Our staffs are willing to assist you if you need more fans.

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While very clean the property feels unloved, and not set up well for comfort. No air conditioning, and no outdoor space/furniture which was a struggle in a corner room with little natural light. To be fair, this level of upkeep seems common to Rotorua motels at present - a tough business it seems.
Stayed 2 nights in Jan 2024
Response from Executive On Fenton on 13 Feb 2024
Thanks for your review. We'll keep working on it. Thus, we don't advertise air conditioner online. Our staffs are willing to assist you if you need more fans.

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service
Lovely large bedroom and bathroom and exceptionally comfortable bed
Stayed 3 nights in Jan 2024
Response from Executive On Fenton on 16 Jan 2024
Thanks for your reviews. Hope to see you next time.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Executive On Fenton on 13 Feb 2024
Thanks for your review. Hope to see you next time.

10/10 Excellent

Edwin, Kaitaia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in kind polite staff
Stayed 2 nights in Nov 2023
Response from Andy, Executive on Fenton on 30 Nov 2023
Thank you for your review. Hope to see you next time.

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2023
Response from Andy, Executive on Fenton on 30 Nov 2023
Thanks for your review. Hope to see you next time.

8/10 Good

Hoang D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice, clean and roomy room.
Stayed 2 nights in Oct 2023
Response from Andy, Executive on Fenton on 30 Nov 2023
Thanks for your review. Hope to see you next time.

10/10 Excellent

Lyndie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left our initial property as it was absolutely filthy and run down. We checked into the Executive on Fenton and were so glad we did. Warm, welcoming reception. The room was clean, tidy and warm. Spa tub was bliss. Comfortable bed, toiletries topped up etc. Will definitely stay again!
Stayed 2 nights in Oct 2023
Response from Andy, Executive on Fenton on 30 Nov 2023
Thank you for your review. It's our pleasure. Hope to see you next time.

8/10 Good

Maikou, Turlock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re are not used to the smell of the geothermal pools then this will definitely affect your stay. The smell of the area is definitely strong

6/10 Okay

Yuhang

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are large. Heating could be better and the stove did not work.
Stayed 1 night in Aug 2023

10/10 Excellent

lyn, Auckland

Travelled with family
Liked: Cleanliness, staff & service
We loved the private spa
Stayed 1 night in Jul 2023

10/10 Excellent

Lynette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big spacious room and bathroom.
Stayed 1 night in Jun 2023

6/10 Okay

kim

Liked: Cleanliness
Poor internet
This is a no-frill hotel. It is clean and efficient but is not an "executive" hotel by any standards. The internet is very poor, you can't connect at peak time (evenings).
Stayed 2 nights in Mar 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very helpful and friendly. Awesome recommendation for the dining option and spa. The room was clean and spacious. Just that the jacuzzi functions were somewhat rusty.
Stayed 1 night in Mar 2023

10/10 Excellent

Tepaea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤
Stayed 1 night in Jan 2023

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too warm,only a fan,no A/C.
Stayed 2 nights in Jan 2023

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, easy access to everywhere in the city. The room had everything we needed. Nice and tidy, housekeeping were pretty good. Only gripe would be the average wifi speeds.

8/10 Good

Raymond

Liked: Staff & service, property conditions & facilities, room comfort
Big but basic room
We spent one night on Christmas Day. It was hot and the room is hot also as no A/C in it. The room is big but everything is basic. Price is reasonable.
Stayed 1 night in Dec 2022

8/10 Good

Sushila

Stayed 3 nights in Dec 2022

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, and comfortable.

8/10 Good

SUPRIYA

Stayed 2 nights in Dec 2022

10/10 Excellent

Ian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great service would definitly stay again

10/10 Excellent

Tawhanga

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a spa pool in the bathroom. Clean, quiet and private.

10/10 Excellent

Claire

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Blair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, kind staff. Handy cafe right next door Will def tell friends & stay again in future
Stayed 3 nights in Oct 2022

6/10 Okay

Mathew

Stayed 1 night in Oct 2022

10/10 Excellent

Paula

Stayed 1 night in Oct 2022

10/10 Excellent

Sharon

Stayed 1 night in Oct 2022

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this place, very clean and daily service. Loved our furry friend Simba❤️
Stayed 4 nights in Aug 2022

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Titihuia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Thank you.
Stayed 2 nights in Jul 2022

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2022

8/10 Good

Syed, Auckland

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy please. Late checkin allowed
Stayed 4 nights in Jun 2022

8/10 Good

Kataraina

Stayed 2 nights in Jun 2022

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Homely feel
I had booked 2 rooms one for my grandparents and one for me and my partner. They were kind enough to give us both the ground floor room at request. The room had a comfortable feel with a comfortable bed with everything we needed. The only negative is the bathroom floor was quite slippery after showering. Would it be possible to add a non slip mat? Other than that i really enjoyed my stay and would love to stay here again.
Stayed 2 nights in May 2022

6/10 Okay

Neil

Travelled with family
Liked: Cleanliness
Property was adequate but not exceptional.
Stayed 1 night in May 2022

10/10 Excellent

Matana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management went above and beyond to make my stay exceptionally enjoyable
Stayed 7 nights in Apr 2022

10/10 Excellent

Yi-Hsuan Katy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Apr 2022

10/10 Excellent

Marcelus

Stayed 1 night in Apr 2022

6/10 Okay

Joanne

Liked: Cleanliness
It was ok
Stayed 1 night in Feb 2022

6/10 Okay

Rodney

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice comfortable bed. Needs air conditioning, room was far too hot and no air flow. Nice dark room which was nice. Internet was great.
Stayed 1 night in Jan 2022

8/10 Good

Ken, Auckland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good 👌
Stayed 2 nights in Dec 2021