My experience with the Hyatt Regency Crystal City was absolutely fabulous. From the front desk personnel, to the shuttle bus drivers, to the amazing pillows, I have nothing bad to say. Thanks for making my Marine Corps Marathon weekend the best!
Absolutely love this hotel... the lounge and rooms are modern and stylish. The staff is welcoming and always willing to go the extra mile. I dropped an earring down the bathroom sink and the staff was understanding and timely in helping to retrieve it.
Discover the center of convenience and luxury at the Renaissance Arlington Capital View Hotel and rethink what you know about …More
From checking in to the free shuttle services, everything about this hotel exceeded my expectation.Above average for sure! Friendly hotel staff overall and nice area. Lots of things to do in the area. The train and bus station is literally walking distance. Don't want to walk to either stops, well the shuttle will shuttle you for free and for your convenience. Sleep number bed in the hotel room I had and my view was beautiful. One of the best hotels I've ever been to. Would definitely recommend this hotel for anyone basing a hotel off of reviews.I say this with no bias and to my honesty. You won't regret booking this hotel unless you are the problem!
Room was clean, staff was great, breakfast was good. The wifi was pretty fast and it worked reliably. Unfortunately our bathroom fan didn't work. We informed the hotel staff as soon as we noticed on the fist day, but it wasn't repaired. The rooms don't have safes either. The front desk provides safety deposit boxes, but they are not large enough for laptops or tablets.
Our flight to DC was cancelled, but we finally made it late Thursday night. We needed to change our hotel due to the late arrival and found a great last-minute deal for the Westin. We couldn't have been more pleased! They picked us up from the airport at 10:15 PM and provided the best service. When we had questions about how to get to the Metro, the desk clerk didn't just tell us, he walked us out the front door and showed us. Comfy beds and great service - just what we needed after 11 hrs. of traveling!
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