Suite, Terrace (Popolo) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews of Rocco Forte Hotel De Russie

5 out of 5
Rocco Forte Hotel De Russie
Via del Babuino 9, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 85 reviews" "
Rating 8 - Good. 14 out of 85 reviews" "
Rating 6 - Okay. 6 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sacha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, they really care about making the whole family feel welcome. The gardens are magnificent and provide an oasis to relax in after a busy day seeing the eternal city. Highly recommend it!
Stayed 4 nights in Jul 2023
Response from . on 26 Aug 2023
Dear Mr. Sacha,Thank you for taking the time to share your precious feedback with us. We are glad to know that your stay at the hotel was pleasant and are looking forward to welcoming you and your lovely family back to the hotel!Warm regards from all the staff of the Hotel de Russie

10/10 Excellent

Priscilla

Travelled with family
Liked: Amenities
Beautiful hotel very clean excellent service
Stayed 3 nights in Jul 2023
Response from . on 26 Aug 2023
Dear Mrs. Priscilla,Thank you for sharing your precious feedback with us. It is a pleasure to know that you enjoyed your stay at the hotel and we hope to welcome you back in the near future.Warm regards from the staff of the Hotel de Russie

10/10 Excellent

Yuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to make sure you request newer rooms otherwise there is odor
Stayed 4 nights in Dec 2022

2/10 Terrible

Marc

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Brett

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. We stayed here when we arrived and the night before we left Rome. A total of 3 nights. Best courtyard in Rome
Stayed 1 night in Sep 2022
Response from Hotel de Russie on 10 Oct 2022
It has been a pleasure for us to have such an affectionate guest in our hotel twice. We are looking forwards to welcoming you back!Kind regards from all the staff of the Hotel de Russie

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in the world. Staff are always brilliant
Stayed 2 nights in Mar 2022

10/10 Excellent

Simon, London

Liked: Cleanliness, amenities, property conditions & facilities
Superb location , great service and a terrific experience
Stayed 2 nights in Feb 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were above and beyond so nice and accommodating!!!
Stayed 1 night in Aug 2021

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Tim j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. I have stayed at four other Rocco Forte Hotels and all of them have been excellent stays.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities
The mattress was to hard , stiff. Not recommendable to stay many days.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
It was a lovely and romantic stay. We will definitely recommend it to all of our friends.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located with beautiful garden terrace!
The hotel grounds are lovely, with a beautiful, romantic, and lively garden in the middle of the hotel. The food and drinks were superb at both the bar, and the restaurant, and the "scene" couldn't have been more enjoyable. The hotel itself was extremely well located and walkable to most of Rome's most fantastic sites. And, the service was fabulously helpful and attentive.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de Russie’s location is amazing, walking distance from most of Rome’s gorgeous landmark and the walk itself is enchanting. Staff is helpful, room is very clean, furniture is chic, happy we got upgraded... but location is amazing
Stayed 2 nights in Apr 2019

6/10 Okay

Maurice

Liked: Cleanliness, staff & service
High expectations are not always good
stayed in Hotel De Russie for 3 nights on a business trip. The room was average for luxury hotels and not large. Big disappointment was dinner in the dining room - I hosted a large client dinner and the food did not met expectations; service was excellent, but I had far higher expectations from the chef. Breakfast buffet was terrific and the service from the staff was notably attentive and excellent. Daniel in the gym provided a warm greeting and good conversations. If given the choice, I would probably not return to the hotel.
Stayed 3 nights in Jan 2019

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and fantastic service as always. Staff are wonderful
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in eternal city
The attention to detail makes a stay at this elegant hotel an absolute pleasure. The staff is friendly, helpful and all ultimate professionals. The location is perfect to enjoy Rome.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing and beautiful atmosphere
Stayed 2 nights in Jul 2018

6/10 Okay

Ellie, La Jolla, CA USA

Liked: Cleanliness, room comfort
I did not like the restaurant service: Not very polite hostess staff. I sat on a chair in the outside restaurant that was saturated with water from the previous night's rain... Unfortunately, my silk expensive pants got stained... Staff did not know how to handle. Offering to dry clean for free would have been an option... Food was good, however. Breakfast bar can improve. It was not easy to accommodate spa appointments for two. I had to cancel. Spa persona was rude. Room was very nice with large bathroom. Very clean. Mattress was not comfortable. Definitely no memory foam. I stayed previously at the Holiday Inn Aurelia where the bed was much more comfortable. For the 5starts given, definitely overrated and overpriced. No pool, no tennis courts... Definitely not 5 star-hotel...
Stayed 2 nights in Jul 2018

8/10 Good

Ornella, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, in the real heart of the city and in the best location for shopping, and having a drink with the gardens of Villa Borghese in the background it's one of the nicest experiences in Rome! Staff if very prompt and corteous, and the rooms immaculate! Definitely a great hotel!
Stayed 1 night in Jul 2018

10/10 Excellent

C.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jun 2018

10/10 Excellent

frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, very good location
the hotel is very good, the internal garden is incredible. the location is super, just few steps from the piazza del poppolo.
Stayed 3 nights in Apr 2018

10/10 Excellent

Chuen Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Nandesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome at your feet
Beautiful but extremely expensive. First timers to Rime stay here if you have $$$
Stayed 1 night in Nov 2017

10/10 Excellent

Brian, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best Hotel in Rome
We stayed as a family in two different rooms for three nights in Rome. The location is perfect as it is close to the Spanish Steps and very close to great shopping. The hotel has a fabulous courtyard that is perfect for a drink after touring the city or to get away from tje crowds. It's restaurant is fabulous for dinnet and a nice buffet breakfast. The condition of the whole property is pristine. We were sad to leave. It is expensive but well worth every dollar.
Stayed 3 nights in Jul 2017

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Top Notch Service
Amazing location and impeccable service ! The concercierges were fantastic!

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I always stay at de Russie, the staff are amazing and it's such lovely hotel.

10/10 Excellent

SF, kwt

Liked: Cleanliness, staff & service, room comfort
my usual hotel
this is my favorite hotel in rome . ive stayed like 5 times there and its always an amazing experience. this time i think part of the hotel was under renovation so some construction noise in the morning but ita minor. id defenitly stay there again in coming trips

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

gary, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome
Excelant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
We will definitely return.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hallie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticks all the boxes
Decided to go to `Rome for husband's birthday. Usually I find most Rome hotels pretty average but this was a great treat. The staff were charing and warmhearted and sincerely wanted to please. The room to book is 231, which has lovely views over the garden. The location is perfect, close to everything. Have apertivi in the garden, they serve all sorts of yummy nibbles. Prices ( especially for breakfast) are steep but the quality is excellent. There is no charge to use the wonderful spa and fitness centre. We both had massages which were very food, lovely staff. there's a sauna and steam and a huge jacuzzii with whirlpool jets. The hotel is small and exclusive yet has everything you'd expect from a bigger luxury hotel. Even the blow driers are exceptional, quiet and fast--I liked the fact that there as so much care in all the little details. Linens, slippers, amenities all great. I wish they had coffee/tea makers in the room, would be the perfect touch to an already first class hotel experience.

8/10 Good

abdulrazzaq, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A
Beds was bas

10/10 Excellent

Ellie, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Couples!
Great location with restaurants everywhere and close to the Borghese Gardens and Spanish Steps. Shopping all around. Expensive but worth the price. We were upgraded to a junior suite.

10/10 Excellent

Chi-Ming, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel with a secret garden
Great classic hotel with a secret little garden right in the middle of a busy city. Located right in the middle of the famous People's Square and only a short walk to the Spanish Steps.

10/10 Excellent

seasoned, new york, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favorite hotels anywhere.
Been to Rome 4 times. Best hotel yet. No complaints. Beautiful garden. Great location. Top service. Excellent breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lived up to reputation
Very nice hotel in a great location. Beautiful garden setting in the courtyard, great for breakfast or cocktails. Staff was very attentive and helpful. we'll be back.

6/10 Okay

Vinicius, Sao Paulo

Liked: Cleanliness, room comfort
Not good experience
we arrived at Hotel de Russie on June 17, 2013 at 14:45 hs, our room was not ready, so the reception ask us to take a lunch at de garden for their expense while the supervisor checking the room, within maximum 30 minutes. At 17 hs we were continued waiting and nobody did a solution when we claimed, till other person, Mrs. Marina, took over the problem and trying to give us a room. In spite of her courtesy and amiability, they did not have the room we have chosen and reserved by Expedia. She tried for several ways to compensate our deception, but me myself, did not satisfied. The Hotel de Russie must be congratulated for have Mrs. Marina as part of their team, but a hotel which intends to be 5 stars cannot allow it happens with the guests.

8/10 Good

German, Sao Paulo Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel but a little bit snobbish
Very nice hotel, very well located with very confortable rooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman Jewel
Great location,Though our room was on the small size, it was very comfortable. It did lack a dresser therefore we had to use the drawers located in the closet area which were quite small. Hotel staff were very anxious to please. The restaurant setting is beautiful.The staff and quality of food was excellent. The open dining area and gardens are a real jewel. We would very much like to return and we will be staying at this hotel.