Terrace/patio

Reviews of Portrait Roma - Lungarno Collection

4 out of 5
Portrait Roma - Lungarno Collection
Via Bocca di Leone 23, Rome

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 44 reviews" "
Rating 8 - Good. 1 out of 44 reviews" "
Rating 6 - Okay. 0 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, amazing staff & service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are no words to describe how exceptional our experience was at this hotel. It was unquestionably beautiful but where they stand out is in all of the touches to make you feel pampered. Overall it's a small location, owned by Ferragamo, but it's in the middle of the prettiest parts of Rome surrounded by exceptional shopping. The team is committed to making everything you need or want accessible. If you are going to Rome THIS is where you want to stay.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You won't find a better hotel in Rome than Portrait Roma! The staff is exceptional, the location ideal and the view from the rooftop deck, where the excellent breakfast is served, is stunning. In the evening street music - violins and opera arias - float up to the deck as the sun sets on the lovely Trinità dei Monti that sits above the Spanish Steps. Unfortunately, there are only two rooms with view balconies, but even a room with a not-so-great outlook is made up by the cruise-ship ambiance of every whim being catered to by a willing, cheerful and capable staff! I could continue indefinitely describing our terrific experience here, but I'll close with: when you're in Rome, pamper yourself and stay at the Portrait Roma!
Stayed 5 nights in Jul 2021
Response from Mihaela, Lifestyle Team on 21 Jul 2021
Dear Mr. Vogt, thank you for your kind words, we are really happy you enjoyed your stay at Portrait Roma and we hope to see you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing stay
Very good stay. Very comfortable and the staff is so accommodating.
Stayed 2 nights in Sep 2020
Response from Portrait Roma on 3 Oct 2020
Dear Guest, thank you for your kind review on the behalf of all the Staff of Portrait Roma! Hoping to have you back soon! Lifestyle Team

10/10 Excellent

APOSTOLOS

Liked: Cleanliness, room comfort
Simply the best place to stay in Central Rome!! No comparison.
Stayed 3 nights in Aug 2020
Response from Portrait Roma on 24 Aug 2020
Thank you very much for your kind words and we look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing hotel that definitely earns its spot in the top hotels of the world. The service was impeccable in the small little details the differentiated them made this the best hotel of our entire European trip.
Stayed 5 nights in Jan 2020
Response from Portrait Roma Team on 16 Feb 2020
Dear Guest, we are so happy to hear these beautiful words from you. Thank you so much from all the staff of Portrait Roma. Hope to see you again in your next trip to Roma!!! Best regards, Simone

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel, prime location
The location of this lovely small boutique hotel on the Via Condotti was amazing! We were upgraded to a spacious room with all the amenities-loved the choice of pillows and the open closet (and of course the towel warmer). The service was personable and friendly and we felt as if we were coming home each time we returned to the hotel. Will definitely come back.
Stayed 4 nights in Nov 2019
Response from Portrait Roma Lifestyle Team on 8 Dec 2019
Dear Tami, Thank you very much for your feedback. We're glad to read that you had a good time at our Portrait Roma and we hope to have you here with us again in the future.

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal luxury boutique hotel
Fantastic luxury boutique hotel near all sights. Staff could not have been more professional and accommodating as well as extremely attentive to all my requests
Stayed 5 nights in Nov 2019
Response from Weronika on 1 Dec 2019
Dear Douglas, thank you for your lovely words. We are really happy to hear you enjoyed your stay with us and we hope to having the pleasure to welcoming you back! Have a lovely day. Kind regards, Weronika and the Portrait Roma Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay in Roma
Awesome stay. Wonderful location. Exceptional staff. We were very well cared for. We will be back
Stayed 2 nights in Sep 2019
Response from Lifestyle Team on 2 Oct 2019
Dear Paul, thank you for your lovely feedback. We are glad you enjoyed your stay and we really hope to welcome you back. Best regards, Francesca

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Rooms are so beautifully appointed— and rooftop bar views of spanish steps and more
Stayed 1 night in Sep 2019
Response from Lifestyle Team on 5 Sept 2019
Dear Guest, thank you for you lovely words from all the Portrait Roma Team! We are so glad to hear that you enjoyed your stay with us and we really hope to have the pleasure to welcoming you back. Kind regards, Portrait Roma Lifestyle team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The patio is a gem. Pre and post dinner drinks there are a must. You get an almost 360 degree view of Rome and you get to enjoy the Spanish steps without the crowds.
Stayed 1 night in Jul 2019
Response from Weronika on 9 Jul 2019
Thank you for you lovely words from all the Portrait Roma Team! We are so glad to hear that you enjoyed your stay with us and we really hope to have the pleasure to welcoming you back. Kind regards, Weronika

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Weronika on 9 Jul 2019
We are so gald to hear that you enjoyed your stay with us! We really look forward to welcoming you back! Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like home , so warm and comfortable . Location is a wooewwwe !!! Love it and can’t wait to be back soon
Stayed 4 nights in Feb 2019
Response from lifestyle team on 11 Mar 2019
Dear Guest, thank you for your beautiful feedback. I'll share your words with all the staff. Thank you. Best regards, Simone

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman Holiday Dream - Perfection.
One of the best best hotel experiences start to finish! I can't say enough wonderful things about Portrait Roma. We were in Italy for our anniversary and stayed 2 nights in Roma. While in Florence we had drinks at the beautiful Portrait Florence and we decided that's where we would like to stay in Rome. Even before our arrival they were busy taking care of us. They sent us a questionnaire asking our preferences from what kind of pillows we like, to what our favorite fruits and cocktails are. Check in was a breeze and when we were taken to our room we were welcomed with a lot of the favorite we had provided them. It was magical! The room was pure luxury. The bed - heavenly. The bathroom had a wonderful tub and separate shower.....perfect for relaxing after a long day of seeing the sites. Our Balcony - just glorious with a perfect view of the Spanish Steps. One of our favorite services the hotel provided was the use of a smart phone white we were out seeing the sites. We were able to text the hotel for recommendations while we were out and about. They always gave us the best recommendations by the way! There was also navigation that you can link to your google maps - so everything we tagged was there on the hotel provided phone! Also, the location is THE BEST - there's no better location in Rome. All in all Portrait Roma you are top notch when it comes to all things hospitality. We cannot wait to return and stay with you again. Thank you so much for everything.
Stayed 2 nights in Dec 2018
Response from Simone on 18 Dec 2018
Dear Marissa, thnk you so much for your beautiful feedback. I'm going to share your nice words with all the staff. Hope to see you soon. Thank you again. Best regards, Simone and all the Team of Portrait Roma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018
Response from Portrait Roma Lifestyle Team on 4 Dec 2018
Dear Anonymous, Thank you for your feedback.

10/10 Excellent

Edward

Great experience
Hotel was amazing. Room was extremely luxurious, beautifully designed, and very comfortable for a long stay. Great service.
Stayed 1 night in Aug 2018

10/10 Excellent

Emily, Des Moines, IA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel with amazing staff. The rooftop was the perfect place to eat breakfast, relax before dinner, or enjoy a late night glass of wine. So many high end, thoughtful touches, including full size his & hers fragrances as a parting gift. The concierge arranged the perfect dinner for us and also assisted in obtain four tickets for the coliseum. Recommend 100%-it was worth the splurge!
Stayed 2 nights in Aug 2018
Response from Portrait Roma Team on 21 Aug 2018
Dear Guest, we are so happy for your beautiful words and we hope to meet you again in the next future. Thank you again!!!!! The Ladies and Gentlemen of Portrait Roma

10/10 Excellent

Joshua, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service. Staff went above and beyond for a detailed check-in, concierge requests and rooftop terrace bar service.
Stayed 2 nights in Aug 2018
Response from Portrait Roma Team on 21 Aug 2018
Dear Guest, we are so happy to hear these beautiful words and that you enjoied your stay with us. Hope to see you in the next future. Thank you again!!! The ladies and Gentlemen of Portrait Roma

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Perfection Italy add on to our trip. It was flawless and service in English
Stayed 3 nights in Oct 2017

10/10 Excellent

Bruce, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel
One of the nicest hotels I've ever stayed in. The staff attended to every request. I hated to leave. You will not be disappointed!!
Stayed 5 nights in Sep 2017

10/10 Excellent

Donald A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
a real boutique. Service was excellent and friendly. Room was very nice but small. Location ideal, right by piazza di spagna but quiet. Lovely rooftop patio with nice views where they served breakfast
Stayed 2 nights in May 2017

10/10 Excellent

MTF, Quorn, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy boutique hotel without attitude
Small hotel with great style, ideal as a base, lovely roof terrace with views over the city and the staff were so warm and friendly - a perfect place for our 4 days in Rome.

10/10 Excellent

Tammy , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Fabulous!
It's my 1st time in Rome. I wanted to stay in a quality hotel for safety and comfort, in a good location for convenience. I travel alone with a little dog. I am a discerning traveler, and usually keep an open mind with new places, hotels, and situations. Portrait Rome was simply fabulous in every way. I have no regrets splurging on my stay there. It was a true 5-star experience delivered without pomp, with much discretion and heart. I am already planning a return with my family!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its location is convenient for shopping as well as within walking distance to lots of historical attractions. There is no restaurant in the hotel but the breakfast served either on the roof terrace or in the room is sumptuous and excellent.

10/10 Excellent

D & S, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophistication and Service Magic
Sophisticated, bespoke rooms, very well appointed and comfortable. Very personal service. Little thoughtful touches enhances the 'cared for' feeling and a relaxing hassle free stay. A peaceful oasis in the middle of lively high end shops. Yes, it does take a little getting used to being above a Ferragamo store and right next door to a Hermes store in terms of accessibility to luxury shopping. Rooftop terrazzo is a a very special spot to take in the sunset.

10/10 Excellent

Khalifa, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel. Great staff and service. Perfect location

8/10 Good

yusef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect but NOT
Excellent service and location A kind of no window Too expensive for this room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, luxury boutique hotel, excellent location
Great stay, small boutique hotel with only a dozen or so rooms. Outstanding location a minute or so from the Spanish steps. Rooms were beautiful, contemporary yet warm and luxurious. Staff was attentive. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic location, service and comfort. I will definitely stay here again the next time we are back in Rome.

10/10 Excellent

Jill, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portraits Suite Hotel
We loved this hotel. It is a little jewel in the middle of the area of Rome below the Spanish Steps. It is a unique, contemporary, and beautifully appointed hotel with wonderful and gracious service. Breakfast on the roof and cocktails on the roof were a treat and offers an opportunity to watch Rome as it awoke in the morning and as its lights came on in the evening. Every questions we asked was answered and every arrangement we needed was made promptly and graciously. The homage to Ferragamo is part of this hotel's charm.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Weronika on 5 Feb 2020
Dear Julie, Thank you for your feedback. We are really happy to hear you enjoyed so much your stay with us and we are looking forward to welcoming you back! Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Lifestyle Team on 21 Jan 2020
Dear Guest, thank you for your kind review and for staying with us, we really hope to have you back soon, Kind regards, Portrait Roma

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋のデザインがとても良かったです。
Stayed 2 nights in Jun 2019
Response from Lifestyle team on 2 Jul 2019
Thank you for your comment, we hope you enjoyed your stay. Best regards

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的一間飯店,從接待人員到房間設備都很讓人滿意。地點也方便逛街。
Stayed 1 night in Feb 2019
Response from Portrait Roma Lifestyle Team on 24 Feb 2019
Dear Yu, Thank you very much for your kind words. We hope to have you here with us again in the future. Kind Regards Alessandro

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ESPETÁCULO DE HOTEL!!!
É um hotel que deveria ser classificado mais do que excelente. Nos deram up grade e foram muito gentis e solícitos em tudo o que pedíamos. Um verdadeiro cinco estrelas na Via dei Condotti. Vale a pena o custo beneficio.
Stayed 1 night in Feb 2019
Response from Francesca on 20 Feb 2019
Dear guest, thank you so much for your sincere feedback. We are glad you enjoyed your time with us and we hope to welcome you back soon. All our best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋は本当にエレガントで全てパーフェクト! 至れり尽くせりです。 最高のローケーションなのに静かで、朝食もとても美味しいですし、スタッフもフレンドリーで親切でした。また宿泊したいです。
Stayed 2 nights in Jan 2019
Response from Portrait Roma Team on 29 Jan 2019
Dear Guest, we are so happy that you enjoied your stay with us. Hope to see you in the next future. Portrait Roma Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Portrait Roma Lifestyle Team on 11 Jan 2019
Dear Anonymous, Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Portrait Roma Lifestyle Team on 4 Dec 2018
Dear Anonymous, Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超级好的管家服务,各种贴心的服务,再这里不用担心一切,舒心,早餐很棒,位置很方便,再回罗马也一定会来♥️
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia inolvidable
Buscábamos un hotel pequeño pero con encanto y buen servicio y no pudimos escoger mejor. El hotel tiene una ubicación inmejorable en una callejuela cercana a la Plaza de España con mucha vida y rodeado de buenos restaurantes, terrazas y tiendas. El hotel es pequeño por lo que no tiene grandes instalaciones pero la calidad de las habitaciones, su diseño, los desayunos en la terraza con vistas a la ciudad y el trato de todo el personal son inmejorables. El personal estuvo pendiente en todo momento de nuestras necesidades y sus recomendaciones fueron excelentes. Puedo decir que es uno de los mejores hoteles urbanos en los que he estado y si volvemos a Roma repetiremos sin dudarlo.
Stayed 4 nights in Dec 2017

10/10 Excellent

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno paikka, suosittelen!
Stayed 3 nights in Nov 2017

10/10 Excellent

kazue.unapesca, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
「おもてなしの心」
念願かなり 滞在できました。1人でしたが ホテルの ご好意でスィートにアップグレードしてくださいました。「おもてなしの心」とは、初めてお会いする スタッフの方からも 「名前」で 呼ばれたり チェックインの際 色々と質問され…例えば 「新聞」「好きな音楽」など……。 新聞は良くありますが、好きな 音楽とは 、買い物から戻り 部屋に入ると それこそ好きな音楽のジャンルが 流れているんです。それにはもう びっくり‼️ 朝食のパンも美味しく しかも 「エシレバター」が用意されてます。 日本人の滞在者には 「浴衣」も。まだまだ 思い出す事がありますが ここには書ききれない程。 何ともあれ、滞在されたら この「おもてなしの心」ふれて感動されるとおもいます。 口コミでの 「再訪」頷けます。私も多分 また 滞在したいです。 是非オススメです。
屋上テラスでの朝食
エントランスに飾られた フェラガモのポートレート
ホテルのエントランス
スィートルームのリビング

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de charme exceptionnel idéalement situé. Service personnalisé et raffiné. Luxueux mais non ostentatoire. personnel charmant.