In-room safe, desk, soundproofing, free WiFi

Reviews of Hotel Navona

3 out of 5
Hotel Navona
Via dei Sediari 8, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nikko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Navona Team on 14 Apr 2024
Thank you for your feedback

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Navona was very conveniently located, we walked to everything. Plenty of dining options and staff were all great. If we asked for something, we were given. Definitely would stay there again.
Stayed 5 nights in Mar 2024
Response from Hotel Navona Team on 9 Apr 2024
Dear James,Thank you so much for your wonderful review and high score.We look forward to meeting you in another occasion.Kind regards

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Navona Team on 28 Mar 2024
Thank you for your feedback.Kind regards

8/10 Good

Nelda

Stayed 1 night in Mar 2024
Response from Hotel Navona Team on 28 Mar 2024
Thank you for your feedback.Kind regards

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Staff on 25 Feb 2024
Thank you for your feedback.Kind regards

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location staff super friendly! Room was great all i needed a bit more space would have been fantastic but overall would go back!
Stayed 4 nights in Dec 2023
Response from Staff on 1 Feb 2024
Dear Natalia, Thanks for your positive and valuable review.We are really happy to read that your stay lived up your expectations, especially due to our friendly staff and design of our rooms. We hope to welcome you soon in a future Roman holiday. Warm Regards, Staff

10/10 Excellent

Romeo, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable hotel, clean and recently renovated in a great neighbourhood between the Pantheon and Piazza Navona. Can be noisy from street work and traffic but manageable.
Stayed 5 nights in Dec 2023
Response from Staff on 1 Feb 2024
Dear Romeo, Thanks for taking time to review your experience at Hotel Navona.We are really happy to read that your stay lived up your expectations, especially due to strategic location. We hope to welcome you soon in a future Roman Holiday. Warm Regards, Staff

10/10 Excellent

Dereck

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very centralized and staff was amazing
Response from Hotel Navona Team on 10 Dec 2023
Dear Dereck,Thank you so much for your wonderful feedback.We look forward to meeting you in another occasion.Kind regards

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious and a nice respite after long days of exploring.
Stayed 5 nights in Nov 2023
Response from Staff on 29 Nov 2023
Dear Sidney, Thanks for taking time to review your recent stay at Hotel Navona. We are delighted to read that your stay was perfect!It was a pleasure hosting you, we hope to become your point of reference here in Rome!Kind Regards

8/10 Good

Valentenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it will be better property after upgrades. But, overall, a very nice, centrally located property
Stayed 1 night in Nov 2023
Response from Renata on 17 Nov 2023
dear Valentina. Thank you so much for your positive.We look forward to meeting you in another occasion . Kind reagrds,

10/10 Excellent

Julie

Travelled with partner
Liked: Property conditions & facilities
We enjoyed our stay here. Very convenient location. The held our bags when we arrived early. Friendly front desk and perfect location. Would stay here again.
Stayed 1 night in Nov 2023
Response from Renata on 17 Nov 2023
dear Julie, Thank you for grate review our hotel after your recent stay in Rome.We look forward to meeting you again soon.Kind regards

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Thrilled to find our room ready when we arrived at 11 am. Very helpful staff and called us a taxi on the day we left. The location was fantastic for the main places to visit in Rome.
Stayed 2 nights in Nov 2023
Response from Hotel Navona Team on 11 Nov 2023
Dear Elaine, We couldn’t expect any better review than this, thank you so much for your kindness in writing such an overwhelming review regarding our hotel. Our endless thanks for giving us a high score and recommendation. We look forward to meeting you in another occasion. Kind regards

4/10 Poor

Tania

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A little bit of bleach in the shower would not hurt. Need improvement in the cleaning department.
Stayed 2 nights in Oct 2023
Response from Staff on 5 Nov 2023
Dear Tania,Thank you for your feedback. We will of course try to imrove our service.We look forward to meeting you in another occasion.Kind regards

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2023
Response from Staff on 2 Nov 2023
Dear Galina, Thanks for your positive feedback. We are delighted to read that you appreciated your stay at Hotel Navona.Kind Regards,

2/10 Terrible

Zardar

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not as advertised. While booking rooms picture showed different from what was provided. Extremely disappointing
Stayed 1 night in Sep 2023
Response from Staff on 2 Nov 2023
Dear Zardar, Thanks for your positive feedback.We apologise if our property did not live up your expectations. We can guarantee that our advertisement is not deceptive. Hope to host you again in order to give you a better service. Kind Regards

10/10 Excellent

Douglas G

Liked: Cleanliness, amenities, property conditions & facilities
Get the renovated room
Stayed 3 nights in Oct 2023
Response from Staff on 24 Oct 2023
Dear Douglas, Thanks for taking time to review your recent experience at Hotel Navona. We are flattered to read that you appreciated your room. We apologise if you did not like our staff, we can assure you that this is one of the fewest reviews in this sense, we will try to figure out what happened. We hope to host you soon in the future Kind Regards, Staff

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. We walk everywhere the staff was awesome. We stayed in the annex.will stay here again
Stayed 4 nights in Sep 2023
Response from Staff on 9 Oct 2023
Dear Elizabeth, Thanks for taking time to review your recent experience at Hotel Navona. We are delighted to read that your stay was awesome! We hope to host you in the near future! Regards

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
My sister and bil and I stayed here for 3 nights…We loved it. Small but well planned rooms, most comfortable bed ever….lovely historic building….right in the middle of the best of the historic area. The staff are great…breakfast decent. Costs very reasonable
Stayed 3 nights in Sep 2023
Response from Staff on 4 Oct 2023
Dear Dee, Thanks for your valuable and positive feedback about your recent experience at Hotel Navona. We are delighted to read that your stay lived up your expectations, especially due to location, breakfast and cost.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and too many good restaurants to chose from!
Stayed 3 nights in Sep 2023
Response from Staff on 4 Oct 2023
Dear Russel, Thanks for your precious feedback about your recent experience at Hotel Navona. We are delighted to read that your stay was as expected, especially due to our strategic location. Hoping to host you in the near futureRegards,

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2023
Response from Staff on 24 Oct 2023
Dear Matthew, Thanks for taking time to review your recent experience at Hotel Navona. We are flattered to read that your stay lived up your expectations. We hope to host you soon in the future Kind Regards,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel with an international clientele, very helpful front desk, simple traveler's breakfast, and priced right for the perfect location for your Roman holiday!
Stayed 1 night in Sep 2023
Response from Staff on 27 Sept 2023
Dear James, Thanks for taking time to review your recent experience at Hotel Navona. We are flattered to read that your stay lived up your expectations and initiatives.We hope to become your point of reference here in Rome Kind Regards,

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing service. Clean, nice rooms.
Stayed 1 night in Aug 2023
Response from Staff on 20 Sept 2023
Dear Juan, Thanks for taking time to review your experience at our hotel. We are delighted to read that your stay lived up your expectations and needs. Willing to host you again in the near future. Kind Regards,

8/10 Good

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a nice breakfast for 10 euros extra. 8 euros each night for tax Very clean and comfortable beds, fridge, safe and hairdryer The best shower ever, towels ans slippers. 15 min walk to collesium, trevi fountain and lots resteraurants close.
Stayed 2 nights in Aug 2023
Response from Staff on 20 Sept 2023
Dear Betty, Thanks for taking time to review your experience at our hotel. We are delighted to read that your stay was almost perfect. The city tax is of 4,50 per person per night, according to municipality regulations, which have just been modified, from October on.Willing to host you again in the near future. Kind Regards,

6/10 Okay

Erick, OSWEGO

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Staff on 20 Sept 2023
Dear Erick, Thanks you for taking the time to review your experience at our hotel. We are pleased to see from the score you gave us that you appreciated your stay, except for certain aspects not mentioned in your review. We are always hear to listen to our guest advices to learn and impove our services. Regards

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and went above and beyond. From answering questions to getting extra blankets and help with booking taxis and tours. Thanks so much for everything!
Stayed 4 nights in Aug 2023
Response from Hotel Navona Team on 27 Aug 2023
Dear Lisa,Thank you for your review on Expedia.com and choosing our hotel. We are glad you enjoyed our location and the kindness of our staff.We look forward to accommodation you in another occasion. Kind regards

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. The staff and everyone was excellent the rooms were clean and the overall experience was fantastic. It seems weird at the start. It was a different set up as we are used to. But the location was perfect and walking distance to everything. Highly recommend.
Stayed 4 nights in Aug 2023
Response from Hotel Navona Team on 27 Aug 2023
Dear DarcyMany thanks for having taken the time to post your lovely review on Hotels.com. Your positive feedback is a reward for us. We wish to have you again as our guest. Do not hesitate to contact us any time you wish to return back.Kind regards

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little apprehensive when I first entered the hotel however it exceeded our expectations and would definitely stay there again. Great location!
Stayed 3 nights in Aug 2023
Response from Staff on 16 Aug 2023
Dear Cassandra, Thanks for your positive feedback!We are delighted to read that your stay was almost perfect, especially for location and structure itself. Now that you discovered us, hope you will come over for your roman stays. Regards,

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Navona! It was in a great location, walking distance to all the touristy sights we wanted to see and so very close to Piazza Navona which had a ton of restaurants. The service at the hotel was amazing, they were very accommodating and helped us set up a taxi to the airport when we checked out. I can’t say enough about how helpful/kind they were. I would definitely recommend staying there and would stay again!
Stayed 2 nights in Aug 2023
Response from Staff on 18 Aug 2023
Dear Lucy, Thanks for your feedback. We are delighted to read that your stay at our hotel lived up your expectations and needs. Willing to host you again in the future. Regards, Staff

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in perfect central location
For a reasonable stay in Rome in a great location, Hotel Navona is an excellent choice. Front desk was very nice and helpful in providing transport to and from airport, and called us a cab every time we needed one. This hotel is nothing fancy. The entrance is off the side of an alley through a courtyard. Lobby is on second floor. Hallways are kind of a maze. But the rooms were nice and clean, not too small, comfy beds and pillows, excellent water temp and pressure, towel heating bars in the bathroom. My husband and I had one room, and my teenage girls had another. Even though it's "Hotel Navona" it's not directly on the Piazza Navona, so it's quiet.
Stayed 2 nights in Aug 2023
Response from renata on 9 Aug 2023
dear Stephanie, We are glad that you liked our staff during your stay.We look forward to meeting you in another occasion. Kind regardsStaff

10/10 Excellent

Gareth

Stayed 1 night in Jul 2023
Response from renata on 3 Aug 2023
dear Gareh, Thank you for choosing our hotel for your stay in Rome and for reviewing our hotel. We are glad that you liked to stayw with us! We look forward to meeting you in another occasion. Kind regards, Renata Staff

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from staff on 9 Aug 2023
Thank you for reviewing our hotel after your recent stay with us.We sincerely hope we get the chance to welcome you back to the hotel soon, and don't miss to visit our websites for exciting offers.Kind regards,Renata

4/10 Poor

pamela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Pros: Great location and very clean - no issues there. And room surprisingly quiet as it pertains to outside noise (we were on 1st floor in busy area) Cons: But we got a room with tiny door entrance. Everyone had to duck! Step up 6" into bathroom (not great at night) Room small. World's tiniest minifridge. Holds 2-3 small water bottles. BED TERRIBLE. Very uncomfortable and old, with big crest in middle. Front desk staff was nice but really obnoxious on the number of tip jars with arrows pointing to where the tips go....really?? Clean, but will not stay there again.
Stayed 1 night in Jul 2023
Response from Hotel Navona Team on 16 Jul 2023
Dear Pamela,Thank you for choosing our hotel for your stay in Rome. We are so sorry that you didn’t like the room we gave you and we didn’t understand what happened with the reception staff where we were indicating the pots to put tips. From your comment we understood that you appreciated all the staff members.All hotel fridges are mini fridges to put some water, never the same size as home fridges, most of our clients appreciate the comfort ness of our mattresses, they even ask us the brand to buy them for home usage, we understand that every one of us has a personal choice, we cannot make everyone happy unfortunately.Again, we are sorry for not being the best.Kind regards

10/10 Excellent

Juan M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Though we were there for one night, the staff was friendly and helpful.
Stayed 1 night in Jul 2023
Response from Staff on 16 Jul 2023
Dear Juan,Thank you so much for your positive feedback.We look forward to meeting you in another occasion.Kind regards

8/10 Good

Ann

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023
Response from staff on 16 Jul 2023
Thank you for your feedback.Kind regards

10/10 Excellent

Winnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and helpful staff. Room was clean and comfortable. Excellent location; just 3 minutes walk to Piazza Navona and close to other attractions.
Stayed 1 night in Jun 2023
Response from Hotel Navona Team on 16 Jul 2023
Dear Winnie, Thank you so much for your positive feedback and for mentioning the best part of the hotel. We look forward to meeting you in another occasion. Kind regards

8/10 Good

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was unique! Each room had a special appeal. The staff and service was excellent. The hotel is located close to great dining and shopping my only complaint was the bed was very uncomfortable and there was a shower in front of our bed.
Stayed 2 nights in Jun 2023
Response from Staff on 28 Jun 2023
Dear Julie,Upon reading your comment, we were happy to learn that you were very satisfied by the quality of our hotel, Thank you for your kind words regarding our rooms and staff. Some of our rooms have a transparent shower, some people like this kind of configuration, it is simply a matter of taste.We look forward to meeting you in another occasion.Kind regardsStaff

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Mr Tiramisu is located right outside hotel! While there is a line all day every day- you can pop out and get some early! Close to popular Italian fresh papers restaurants and cafes too. Staff really was excellent and accommodating, however, no one informed us that our room would not have.a stand up shower. Was just a Roman ton with stay hose. The feeling was so low, you had to sit in the tub and try and spray off your habit. Washing hair was almost impossible. To me, a shower in room is a very big deal. We had been out sightseeing all day and really needed to shower to reset and refresh before dinnner. Some people in our party didn’t have power for a. They did their best, but just make sure you are crystal clear about the room your are requesting. Each room is COMPLETELY different sized and location. Some are in another building with no lift for your luggage. They did have an excellent bell hop to bing luggage up, but not available at all times. Location is great, staff great, rooms are just ok.
Stayed 2 nights in Jun 2023
Response from Hotel Navona Team on 28 Jun 2023
Dear Jennifer,Thank you for choosing our hotel for your stay in Rome.As we keep mentioning always, we have different kinds of rooms are some of the rooms are in a different building “annex” however these details are clearly written on the reservations and during reserving the client can choose what kind of room to have, we don’t force anyone to have a different room type than the one chosen online, however sometimes people do not read this information and the get nervous.As you mentioned it all our staff is always ready to help any client in the hotel. Kind regardsHotel Navona Team

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a wonderful staff. A all the way
Stayed 1 night in Jun 2023
Response from Staff on 28 Jun 2023
Dear Jason,Thank you for your postive feedback.Kind regards

10/10 Excellent

Johnothan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place to stay. The hotel staff are very polite and it’s amazing. I plan to return one day. Thank you.
Stayed 2 nights in Jun 2023
Response from Staff on 28 Jun 2023
Dear Johnothan,Thanks for taking your precious time and posting us this review and your appreciation regarding our service and staff.We look forward to accommodation you in another occasionKind regardsCustomer care

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Staff on 21 Jun 2023
Thank you for your positive feedback.Kind regards

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of steps
Stayed 2 nights in Jun 2023
Response from staff on 21 Jun 2023
Thank you for your positive feedback.Kind regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023
Response from staff on 21 Jun 2023
Thank you for your positive feedback.Kind regards

8/10 Good

Jose Ariel

Travelled with family
Liked: Cleanliness, staff & service
Great location (not the prettiest, but typical of small hotels in the area) in that it is close or reasonably close to popular attractions. Nice, friendly staff. Average room size and amenities. Room and public area (i.e. hallway) could use some fresh paint and redecorating.
Response from Staff on 2 Jun 2023
Dear Jose Ariel,Thank you so much for your feedback.Kind regards

8/10 Good

Bailey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were amazing, super friendly and helpful. The location is PRIME, very close walking distance to major attractions such as Pantheon, Trevi, colloseum, trastevere, Spanish steps, piazza navona, the list goes on. Very basic hotel, cleanliness could have been better in my opinion but you won’t be in your room much in Rome, it’s a place to sleep & shower. No counter space in bathroom. Overall I’d say it’s like a 3 star hotel. Again, staff were great and location awesome, but a warning that the rooms are a bit less desirable.
Response from staff on 2 Jun 2023
Dear Bailey,Thank you so much for your positive feedback and for mentioning the best part of the hotel. We have difference kinds of rooms for different budgets, thank you for your suggestions for improving our service. We look forward to meeting you in another occasion. Kind regardsHotel Navona Team

6/10 Okay

Beth, Locust Grove

Travelled with partner
Liked: Cleanliness, staff & service
Location was convenient to the Pantheon and Trevi fountain , restaurants and bars. As in Europe, the rooms are small and spare. The hotel staff was helpful and gave us some restaurant recommendations.
Stayed 3 nights in May 2023
Response from staff on 2 Jun 2023
Dear Beth,Thank you so much for your feedback. Just to mention you that we have difference kinds of rooms for different budgets. Kind regardsHotel Navona Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good little hotel in a wonderful location. Rooms looked like website posted, had all the necessities in room and washroom was clean and nice. No additional services and or sitting area but if busy touring or short few night stay I would highly recommend.
Stayed 2 nights in May 2023
Response from statt on 2 Jun 2023
Dear Guest, Thanks for taking your precious time and posting us this review and your appreciation regarding our service and staff.We look forward to accommodation you in another occasionKind regardsCustomer care

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was outstanding. Beds were very comfortable and breakfast was exceptionally good. Loved the elevator which was absolutely necessary with our group. Location was perfect near Piazza Navona but not in the crowds. So many great places to visit nearby.
Stayed 4 nights in May 2023
Response from staff on 2 Jun 2023
Dear Charles, Thanks for taking your precious time on posting us this review. We were very glad to be your best part of your journey in Italy. We look forward to meeting you in another occasion.Kind regards

10/10 Excellent

Rosanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I stayed at Hotel Navona for four nights and had a very comfortable stay. The location was perfect - walking distance to all sites we had on our itinerary, yet, it was tucked off the corner from the loud tourist streets that we couldn't hear the noise from the streets. Absolutely perfect when you're tired and want to a restful evening. Our rooms were cleaned everyday with clean towels daily. Staff were really nice and responsive. Concierge was very helpful with providing us tips and recommendations, as well as calling a taxi driver when needed. Absolutely recommend! I will be rebooking with Hotel Navona for my next visit to Rome.
Response from Staff on 2 Jun 2023
Dear Rosanne, We are very grateful for your kind review on Expedia.com, thank you for having dedicated your time on posting it. We are glad you liked our hotel’s location, service and staff.We look forward to welcoming you again. Anytime you wish to return please do not hesitate to contact us.Kind regardsHotel Navona Team

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Staff on 2 Jun 2023
Thank you for the score you gave us.Kind regards

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the ambience and the cozy feeling of the hotel. It was like it was taken right out of a movie setting. Old style hotel with modern updates. The staff are friendly and the breakfast they provide is amazing. Clean, safe and walking distance to many tourist areas. Could not ask for more while in Rome. Would book here again.
Stayed 3 nights in May 2023
Response from Staff on 2 Jun 2023
Dear Vanessa, Thank you for your review on Expedia.com and choosing our hotel. We are glad you enjoyed our location and the kindness of our staff.We look forward to accommodation you in another occasion. Kind regardsHotel Navona Team