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Reviews of Hotel La Lumiere di Piazza di Spagna

3 out of 5
Hotel La Lumiere di Piazza di Spagna
Via Belsiana, 72, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 93 reviews" "
Rating 8 - Good. 47 out of 93 reviews" "
Rating 6 - Okay. 16 out of 93 reviews" "
Rating 4 - Poor. 4 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great position very close to shopping, sites and restaurants. The staff were very kind and welcoming they arranged for transportation as well as making recommendations for dining. All of the staff that we encountered were genuinely friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

CHERRY

Stayed 2 nights in Apr 2023
Response from Federico on 1 May 2023
Thank you

8/10 Good

victor

Stayed 3 nights in May 2022

6/10 Okay

Elita L

Liked: Cleanliness, property conditions & facilities
The property was fine, and close to Villa Borghese, which i was planning to visit during this short stay in Rome, yet- i wasnt thrilled with fre things: 1. Property was not attended by staff 24/7, i had a key to the entrance door, which i didnt particularly enjoyed. 2. The wonderful terrace they post on the website is not there. And that terrace was one of the reasons i picjet the hotel from numerous options. 3. I asked front desk to book me a taxi to the airpot and Hotel management offered me a 65 euro rate to get to Ciampino Airport, when an official taxi rate is 31 euros, in addition they explained high price as a "night rate", because i needed a taxi at 5 am. This is also a scam, as there are no night/day rate differences. But what really raised my eyebrows- they wanted me to pay full price in cash a day in advance. Naturally I didnt use their services. I am not certain staff at this hotel should be in hospitality industry. Oh, and regrettably, i had the worst cappuccino there, when i attended the breakfast.
Stayed 3 nights in Feb 2022
Response from Domenico on 1 Mar 2022
Dear Customer, we are very sorry for your review as while you were our guest you did not tell us anything about the things you did not like.However, we remind you that our breakfast consists of: milk, American coffee and espresso, tea, cappuccino, hot chocolate, fruit juices, yogurt, croissants, bread, toast, ham, cheese, mozzarella, biscuits, cake, donut, cornflakes, muesli, puffed rice, jam, nutella, honey , cakes and fruit (apples, tangerines and oranges), cherry tomatoes, cucumbers, carrots, if any customer has any particular need just let us know. As for the taxi she confuses a service with a public taxi and a limousine service, and the rates, however, always change with the night, You could easily choose but they are two different services, and it is certainly not a scam as you said. With the hope of having her again as our guest Le Best regards The LUmiere Of Piazza di Spagna

10/10 Excellent

tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Domenico on 26 Oct 2021
Grazie mille, nell'attesa di averla di nuovo nostro gradito ospite. La Lumiere

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is excellent . Cleanliness is excellent. Staff are excellent. Bathroom not good. Remove large bath and replace with shower only Breakfast is only ok . Muesli finished on first day of stay was not replaced on days 2 and 3 .
Stayed 3 nights in Sep 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel. The service desk was so helpful. We love the location and charm of the hotel.
Stayed 2 nights in Sep 2019
Response from cr on 7 Sept 2019
Thank you for your kind words, we are very happy that you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the breakfast was very satisfying, served in a lovely room with pretty rooftop views.. the staff was very friendly and the location was excellent
Stayed 2 nights in Aug 2019
Response from cr on 21 Aug 2019
Dear Valued Guest, Thank you for your kind words, we look forward to having you stay with us again in the near future.

8/10 Good

lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go again
It was really good and in a very good location. The service was exceptional. Would recommend and stay there again
Stayed 1 night in Jun 2019
Response from CR on 11 Jul 2019
Dear Valued Guest, Thank you for your comments. We look forward to having you stay with us again in the future.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good value for money. A fine middle of the road hotel for a city like Rome.
Stayed 4 nights in Nov 2018
Response from CR on 20 Nov 2018
Thank you for your valued comments. We look forward to having you stay with us again in the future.

8/10 Good

Jeff, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed twice, so so room on 4th floor , great room on 5th , very good breakfast but other places better, helpful staff in tiny lobby, funny elevator but it worked well.
Stayed 1 night in Oct 2018
Response from CR on 30 Oct 2018
Dear Valued Guest, We thank you for your review and comments. Kind regards

6/10 Okay

Matteo, NY NY

Liked: Staff & service
Air conditioning was out of order and was forced to leave the windows open - needless to say I did not get much sleep given that it was the end of August in a heat wave (not to mention the noise from the street until 2 am).
Stayed 1 night in Aug 2018

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient right near Spanish Steps. Breakfast was continental - spread was adequate. Very favorable experience with reception. Had a dental emergency on a Friday afternoon - in August. No dentists available. Found an e
Stayed 4 nights in Aug 2018
Response from rc on 13 Aug 2018
Thank you for your comments. We look forward to having you stay with us again in the future.

4/10 Poor

D, NYC

Disliked: Cleanliness, staff & service, room comfort
JEWELRY WAS STOLEN
our jewelry was stolen-3 rings, distinctly left it in then suitcase, our fault for not locking our luggages unfortunately we didn’t notice till we got back home that the whole jewelry pouch was missing. hotel room, beds and bathrooms were all old and uncomfortable.only positive thing is that it’s right in the center of the shopping area. otherwise wouldn’t recommend at all..save ur back and belongings- book somewhere else.
Stayed 2 nights in Mar 2018
Response from C on 4 May 2018
Dear Mrs./Mr. D, We are very embittered to receive this review, however we would also like to inform you that from our hotel to your next destination, your pouch could have been stolen/lost in the public transport or at the airport. We are only aware of this matter now as unfortunately you did not call or email the hotel (or specify your name/reservation number or room number) to ask or mention this incident. We have never received any similar complaint in the past. We offer a free safe in each room for the convenience of our guests. Regarding the comfort of the rooms we do our best to satisfy our guests if we are made aware of any problems. Kind regards La Lumiere

10/10 Excellent

rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.Great location.Staff was amazing.No iron cause of wall carpets. Best value for money I got in europe.
Stayed 5 nights in Nov 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Rrome
Location is great. The staff are very friendly and helpful. Would stay here again

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located, great staff
Great breakfast, great location and great staff!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location! Near main shopping streets and restaurants.

6/10 Okay

Verified traveller

Liked: Cleanliness
Cute Hotel, but not giving value for money.

8/10 Good

Shaul, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 8 rooms, great location.
It is located in the real center of Rome, near to all what it worth to see in Rome. The breakfast is satisfactury, the room is clean and heated. A very nice and kind staff.

8/10 Good

Raul, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location + a Smile
The best thing about this Hotel is the friendly atmosphere and the great location. Paola was very helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Is an old hotel, but well location

6/10 Okay

Nicole, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location but average rooms
Great location. Room was small and shower was almost unusable. Air conditioning was poor but overall friendliness and service good. Ok for I nights stay but wouldn't stay longer.

10/10 Excellent

Thomas, Yardley,PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small friendly
great small boutique hotel, the staff said hi to us when they saw us on the street! comfortable room in the center of everything

6/10 Okay

faisal

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Roma
Great location, not the best hotel but nice & cheap

10/10 Excellent

kipong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a perfect location at good price
We arrive Roma Termini and took a taxi to the hotel. Due to its location (very close to the Piazza di Espagna), and having "Piazza di Espagna" in the name of the hotel, the taxi drivers refused to drive to the hotel doorstep, and we had to walk the luggage the last couple blocks. Other than this, the experience was first class.

2/10 Terrible

Kelsey, Washington, DC

Disliked: Staff & service
Terrible, lazy front desk staff
We stayed here our last night in Rome before departing for the airport early the next morning. While the gentleman at the front desk upon our arrival was very pleasant and friendly, something obviously went terribly wrong during the shift change. We had been told that our early departure would not be a problem - we could pay the city tax by credit card and they would call a cab to take us to the airport. However, when we called down to the night front desk attendant to ask her to call a cab, she simply didn't do it. We arrived in the lobby to check out and no cab had been called. She instead proceeded to try to talk us out of calling a cab and to use the hotel's (more expensive) private service. We also were not permitted to pay the city tax on our credit card, and she was unable to make any change for our cash payment. We overpaid the tax and getting a cab was like pulling teeth. It was all very unprofessional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location location...
stayed few times, great location, very very good for a 3 stars

8/10 Good

Brian, Long Beach, CA, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect Location
The location is perfect. The hotel is in the middle of everything. It has the charm of Italy and was comfortable enough for our stay.

8/10 Good

Penny, Brisbane QLD, Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rome hotel
the room temperature was far too hot and we had to open the window on and off all night to let cool air in! a perfect position for us.

8/10 Good

Mike, New York, NY, USA

Liked: Cleanliness, staff & service
Nice location, friendly service.
Stayed here one night in the middle of October, the hotel is in a fairly convenient location to the Spanish steps and Trevi Fountain and other tourist attractions. The area is extremely busy in the day with shopping, and very quiet at night. In the immediate area there are not a lot of nighttime options for dinner, cafe's, bars etc. The room was nice, very clean, we were on the 5th floor (top floor) next to breakfast area. You could hear noise from the breakfast area but was not a problem for us. I would say the only downside we experienced was the shower. The shower stall itself was really small and the the water never really got warm/hot, if we stayed more nights it probably would have bothered us more. Breakfast - was very basic, was in expectations for price of hotel etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great area of town
La Lumiere di Piazza di Spagna is in a great location near the Spanish Steps, and centrally located to most other attractions. The room was spacious and clean, the staff were very helpful, and breakfast in the roof top breakfast room was very good. The only 'complaint' I would have was connecting to the internet. The only place I could connect was in one chair in the small lobby near the desk. We would highly recommend staying here.

8/10 Good

Mcihele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CUTE HOTEL, BUT SMALL ROOMS
Hotel was clean and neat. Front desk staff was very friendly and helpful, but only spoke moderate English. Breakfast was good, but simple. Breads, Fruits, Cereal, Coffee, meats and cheeses. Always clean and comfortable. Three minute walk to the Spanish Steps. Only negative was the excessive amount of noise outside the windows every night until 2 am or later-- especially on the weekends-- due to the proximity to shopping and night life. Would not stay here again with children.

8/10 Good

Jamie, London, UK

Liked: Cleanliness, staff & service
Lumiere - light and snow!
Great location, friendly staff and good value. I would definitely use this hotel again for a short trip.
First snow in 27 years

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Outstanding Location Near Spanish Steps
This is the 5th or 6th time I have stayed at this hotel. The location is outstanding, staff pleasant and helpful and rooms larger than most all Italian hotels at this price point. Only disappointment on this trip was that my requested non-smoking room had been someone's smoking room. The odor was absolutely horrendous. I asked to be moved and only one room was available. Was traveling with a friend so we had to give up a twin bed room for a queen bed room. We made it work for one night. I jokingly commented that I hope they collected a very large fine for the person(s) who smoked in the room but got the impression they did not. They should have b/c the room will be very unpleasant for non-smokers for a very long time.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel not bad
Hotel is in an incredible location. Three blocks from the Spanish Steps. But don't expect any other hotel services. No lobby to sit in and the terrace advertised on the web is generally not accessible for much of the day. Breakfast is coffee and cereal. There is a 24 hour desk clerk, but don't expect typical concierge services. Also something that surprised me is that you have to pay on site and not through Hotels.com in advance. I didn't read the fine print and was surprised when I was presented a bill upon check out.

8/10 Good

Rhonda, Laguna Niguel, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - needs to provide an iron to guests
The hotel needs to provide an iron for guests, even if it is in a common area such as the breakfast room

10/10 Excellent

susan, maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helped make our trip to Italy special.
This hotel has the perfect location for seeing Rome. We could look out our window left and see right up the Spanish Steps! Because of our location, we walked to many of the great sites of the city, and when we wanted to take the metro, the stop was nearby. The staff was extremely helpful, with maps that they set up for us each day when we headed out. Any questions we had were quickly answered, and their English was excellent. This hotel has a lovely room on the very top where they serve breakfast, with a terrific view as it it all windows. We got there at about ten in the morning after an all night flight. We had had the hotel set up a car for us from the airport (you can take the train in, but we knew we would be tired and the first time in Italy, so decided that this was money well spent). When we arrived our room was ready and we were able to unpack a bit and then head out into the city. We can't really say enough about the location, or the helpfulness of the staff. Thank you for our wonderful stay at your hotel!

8/10 Good

Preben Frøkjær

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gode spisemuligheder i området. Kan være liddt svært at finde.
Stayed 6 nights in Oct 2022

6/10 Okay

Robert

Disliked: Property conditions & facilities, room comfort
OK, men med brister och relativt dyrt
Helt ok hotel, bra läge. Struligt med rummet, skum dusch som dag 2 kom i viss funktion men som inte lämpade sig för människor utan ansenlig handstyrka, kaffemaskin ur funktion som dock byttes till dagen därpå. Servicekänslan var väl tveksam. Ej prisvärt.
Stayed 4 nights in Oct 2022

6/10 Okay

Achim

Liked: Staff & service
Disliked: Room comfort
Matratzen :-(
Das Hotel ist sehr schön und in einer hervorragenden Lage. Super zentral. Das Personal und die Inhaber sind sehr freundlich und hilfsbereit. Leider gehen die Matratzen aber überhaupt nicht, uralt und durchgelegen. Man hatte das Gefühl, dass die Federn jeden Moment im Rücken stecken. Sauberkeit ist so lala.
Stayed 3 nights in Feb 2022
Response from Roby on 8 Apr 2022
Thank-You La direzione

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Francesco on 19 Feb 2022
Thank You La Direzione

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione,la camera bella e silenziosa,il personale gentilissimo per ogni richiesta.
Stayed 3 nights in Aug 2021
Response from Francesco on 22 Aug 2021
Gent.mo Cliente, La ringrazio per la Sua recensione e per le belle parole. Nell'attesa di riaverLa nuovamente come ospite, La salutiamo Cordialmente La direzione Francesco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from cr on 10 Jun 2019
Thank you for taking the time to write a review. We look forward to seeing you in the future.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from cr on 6 Jun 2019
Dear Precious Guest, Thank you for taking the time to send a review. We look forward to seeing you here again in the near future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
位置方便，服務人員親切，設備較陳舊
飯店位置就在西班牙廣場逛街的中心，非常方便，飯店設備比較舊，門鎖只有一把小鑰匙，但窗戶有設電動鐵窗
Stayed 1 night in Mar 2019
Response from cr on 23 Mar 2019
Thank you for your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
exellent location!
Exellent location! Friendly staff! Old but nice. Not noise around. Breakfast could be better.Wi-fi works.
Stayed 6 nights in Feb 2019
Response from cr on 4 Mar 2019
Thank you for your comments. We hope to have you stay with us again in the future.

4/10 Poor

camila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só vale a localização
Muito velho, sujo. Café da manhã ruim. O único ponto positivo é a localização. Banheiro minúsculo e sujo. Não voltarei
Stayed 3 nights in Oct 2018