Property entrance

Reviews of Hotel Duca d'Alba

4 out of 5
Hotel Duca d'Alba
Via Leonina 14, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, staff & service
Property location and walkable.
Stayed 3 nights in Mar 2024

8/10 Good

Adriana

Travelled with family
Liked: Amenities
Great location, clean, nice staff 😊
Stayed 3 nights in Mar 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those 3 liners/TLDR folks: room 10/10, (bathroom 10/10), neighbourhood 10/10, staff 20/10. Did not try hotel food. For the ones that like details: We had a family suite. Room was perfect for our family of 4 (kids ages 11 & 13). Room was clean, beds were comfortable, room temperature was perfect (early March). There was an AC unit in the room, but we didnt need it. Location. Location. Location. Everything is walking distance. 8min to the Colosseum, if you walk slowly. 10-15 to Pantheon and Trevi fountain. Vatican is also walkable, but we took a cab and walked our way back through Trastevere and Jewish ghetto, stopping here and there for snacks and aperitivo. The neighbourhood has plenty of good restaurants (Mizio for a porchettta sandwich, thank me later). What makes me recommend this hotel however, is the staff. You can only really assess the quality of the staff on how they respond when things go wrong and for us, they were simply amazing. I will spare the details, but my daughter redecorated the bathroom with her late night meal resurfacing at 3am. The gentleman at reception was at our door within minutes with cleaning supplies. Poor lad. It. Was. Bad. He was so nice about it and asked us how our daughter was feeling the next day. I did a little ninja roll on the cobble stones and injured myself a little on our last day. They provided ice and first aid supplies and again, demonstrated genuine care. Super helpful and had great recommendations.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gregory wilson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was by far the best hotel staff we’ve ever had. They took care of all of our needs, going above and beyond in many areas. This was our first trip to Rome and we would recommend everyone staying here. We were in the annex building, which does require a good amount of stairs, but that is Rome lol
Stayed 3 nights in Mar 2024

10/10 Excellent

Lauri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this boutique hotel and everything about it. The staff was attentive and helpful, the location was great and just a few blocks from the colosseum but felt very much like you were in an old Italian neighborhood. We will be back again and would recommend Hotel Duca D'Alba to our friends and family traveling to Rome!
Stayed 4 nights in Feb 2024

10/10 Excellent

Christian Iheanyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Thoroughly enjoyed both the property and the professional staff. Will return.
Stayed 1 night in Dec 2023

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Javed

Liked: Cleanliness
Inconvenience
Hotel Duca d'Alba does not have elevators and they put us in a room on the 2nd floor. Although they helped us get our luggage up and down, climbing the stairs was difficult as were senior citizens. This was very annoying and uncomfortable. We were not happy about it. Javed Khan
Stayed 4 nights in Nov 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the hotel in November and it was perfect. It was located in a perfect spot for walking around and sightseeing with my teenage daughter.
Stayed 6 nights in Nov 2023

10/10 Excellent

Shidan, Herndon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

8/10 Good

Svetlana

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2023

6/10 Okay

Vitaliy

Stayed 3 nights in Oct 2023

6/10 Okay

Fitzroy

Liked: Staff & service
Room was extremely small.
Stayed 4 nights in Oct 2023

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dulce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back and recommend.
Stayed 1 night in Oct 2023

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service
We were based in the annex which didn’t feel part of the hotel apart from check in and check out
Stayed 3 nights in Oct 2023

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception at check in could have been more helpful.
Stayed 2 nights in Oct 2023
Response from Max on 26 Oct 2023
Dear guestCan you tell me about the reception not helpful?Max

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel well placed to see all the major sites of Rome. Room was compact but acceptable. Bathroom was clean and modern. Plenty of good restaurants within a few minutes walk. Buffet breakfast was average, nothing special. Would return there on a future trip.
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Max on 26 Oct 2023
THANK YOU!

10/10 Excellent

Gaurang, Mundelein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights. The staff were very friendly and helpful. Excellent location & close to Colosseum and the train station is just walking distance. A lot of good restaurants nearby. Everything is walking distance.

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sister's Europe trip
Very nice breakfast buffet. Staff very helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Orang

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a 4 star hotel. At best, it is a two star hotel. The service was good and the location is great but it is not a four star at all.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
We had a great stay here! The breakfast was great. Best eggs we had in Italy!
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

William, Peachtree City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were great and the room was very clean and was a good size considering other options. The air conditioning was great and needed it in the heat we had. Would recommend it
Stayed 4 nights in Sep 2023

6/10 Okay

Maria

Stayed 1 night in Sep 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location. Clean quiet room. Always someone at the front desk to great us. Wwwill stay here again
Stayed 3 nights in Sep 2023

10/10 Excellent

Alex C Euler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Rome.
Excellent. Clean, comfortable and a great location. Highly recommended. Will be back.
Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A convenient location to walk around the city and the hotel had some nice art deco style design. But it was very noisy around the property (street cleaning and rubbish removal at 3am woke me up). The room (admittedly a single was very small), you had to be careful not to step into the toilet from the shower, the bed was also a bit too firm. So you are paying for the location really (but as noted if you’re a light sleeper this could be problematic). Staff were friendly enough but limited facilities and space in the general hotel.
Stayed 3 nights in Sep 2023

4/10 Poor

Rex

Disliked: Cleanliness, staff & service, property conditions & facilities
We did even get proper beds. Just old sofa bed
Stayed 3 nights in Sep 2023
Response from Tatiana on 17 Sept 2023
Dear Customer,We are sorry for your comment.Her room has two beds: a double bed and a sofa bed (as described on your reservation).We are sorry that during the entire period you were here you never spoke to the reception, we could have found a solution. We could change the room when it was available.Sincerely,Tatiana

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Rome holiday
W\h At a great find, we have really enjoyed staying at the Duca D’Alba so central to everything that Rome has to offer all within walking distance. There are so many restaurants in the area to choose from The staff have all been very nice and helpful would highly recommend this hotel to everyone visiting Rome
Stayed 2 nights in Sep 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accommodation and friendly staff
Stayed 3 nights in Sep 2023

8/10 Good

Ashley, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great - being able to be in the center of Rome, close to the train station, plenty of shops and restaurants, and of course, the Colosseum view from the end of the block! (And a quick walk to see it and tour it!) The front desk and staff were incredibly helpful and went above and beyond to enjoy our stay. They could give us guidance and direction and were willing to book us things if we needed to do so. We did not need it, but appreciated the helpfulness. We loved the location and felt safe. However, the elevator broke, so we had to walk up the stairs - which is fine, but that could be a problem for weary travelers or people who need to use lifts. Additionally, the more annoying thing was that the only mirror was in the bathroom, so it made it challenging for two people to get ready at the same time! A simple additional mirror within the closet area could solve that headache! Location is ideal, so if you want to be close to the action, stay here!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mari Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Tatiana on 5 Sept 2023
Dear Customer,Thanks for your feedback.We are sorry that it is low enough.Can we have more details?if you are still in the hotel - we can maybe find a solution!Thank you,Tatiana - reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Exploring Roma!
Excellent accommodation with a lovely terrace!
Stayed 2 nights in Aug 2023

10/10 Excellent

Dawn, BETHESDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
This hotel is sub-standard and should absolutely not be classified as a 4-star hotel. The floors in our room were dirty, the sheets and towels were coarse, the quilt on the bed had lint and spots on it, there was dust everywhere on the table, the tv remote was dirty with grime, the room didn’t even have a mirror except the one inside the bathroom. The elevator in the building jerked, the common area floors and stairs looked like they’d never been cleaned. The decor, which there was little of, was very dated in the lobby and in the room such as dirty fake flowers. The lack of cleanliness and dust mites caused rashes on my skin. It was truly a disappointing experience that dampened our visit to Rome.
Stayed 2 nights in Aug 2023
Response from The Manager on 26 Aug 2023
Dear anonymous guest,We are very sorry to read the bad review of him.As a rule, the dissatisfied customer upon arrival communicates all the problems he encounters to the concierge, open day and night.We have received no complaints and today we find ourselves reading a bad review anonymously.We are always ready to solve any problem. We accept cancellation without penalty if the customer is disappointed with his expectations upon arrival.We don't know your name, your reservation, the type of room you booked... If you are still staying in our hotel, please contact the concierge to try to solve all your problems.The hotel staff is at your disposal to meet your needs, even to help you find accommodation in another hotel in Rome.Best regards.

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a 10/10! You will not regret booking here. Me and my husband travelled to Rome for 4 nights, 5 days the hotel was so well located to visit the popular sites, as well as endless dining options near by, it’s incredible! The rooms are so clean and well air conditioned. The staff is so friendly and informative. Check-in was done in under 5 mins, check-out was a breeze as well.
Stayed 4 nights in Aug 2023

10/10 Excellent

Olive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed at this hotel for 13 days. We love it cause it is surrounded by restaurants, bars and gelatos(ice cream shops). Historical sites are a walk away like the Coloseum, Trevi fountain, and the Vatican(convenient transit). The rooms are cleaned everyday grateful to an awesome staff and the welcoming and farewells were very hospitable. Will definitely stay there again.
Stayed 13 nights in Aug 2023

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel. Location is great - center of everything. Rooms and bed are clean. Bathroom is a bit small but clean. I would love to stay here again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating! I had a family emergency and they were able to adjust my stay. The property was well kept, and it was all walkable distance from many monuments. Would definitely recommend!
Stayed 2 nights in Aug 2023

6/10 Okay

Jacqueline

Stayed 3 nights in Aug 2023

10/10 Excellent

Linda

Stayed 3 nights in Aug 2023

10/10 Excellent

Samarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Attentive and courteous staff. Hotel is close to attractions and coliseum.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Aug 2023