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Reviews of Hotel Degli Aranci

4 out of 5
Hotel Degli Aranci
Via Barnaba Oriani 11, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 464 reviews" "
Rating 8 - Good. 176 out of 464 reviews" "
Rating 6 - Okay. 63 out of 464 reviews" "
Rating 4 - Poor. 19 out of 464 reviews" "
Rating 2 - Terrible. 15 out of 464 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities
flawless
Stayed 1 night in Nov 2023

10/10 Excellent

KRASIMIR, ISTANBUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and so simpatico staff. It was a pleasure to stay.
Stayed 1 night in Aug 2023
Response from Front Office on 1 Nov 2023
Dear Krasimir,Thank you for staying with us and dedicate your time to leave us a review.We really hope to have the posibility to welcoming you again for a future stay in Rome!Kind Regards,

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Office Manager on 1 Nov 2023
Dear Guest,Thank you for choosing us and to dedicate your time to leave us a review.Hope to have the possibility to welcoming you for a future stay!Warmest Regards,

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet location. A bit removed from the main attractions so needs a taxi in most cases but not too far
Stayed 3 nights in Jun 2023

8/10 Good

Sheila

Stayed 1 night in Aug 2023

10/10 Excellent

eden

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful and ideal location. Staff members were beyond exceptional (shoutout Andreas
Stayed 6 nights in Jul 2023

10/10 Excellent

Alexandra Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Lovely place, very beautiful and extremely friendly staff. I definitely recommend.
Stayed 3 nights in Jun 2023

6/10 Okay

ed

Stayed 1 night in Jun 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, pleasant stay, a few technical issues
Overall, our visit was good. The staff were very helpful, polite and professional, the room was clean and stylish (albeit a bit smaller than we were expecting) and the location, while further out from the city than we would ideally opt for, was in a safe, tidy neighbourhood with good access to the local parks and with Uber Black range. The main points of criticism would be the broken lift (we almost got stuck on the first day in a fairly dilapidated elevator, which wouldn’t open on our level before sinking to the basement level and letting us out there) and a lack of functioning air conditioning in our room (as far as I can tell, the icons on the display were flashing, indicating that there was no water in the a/c system). In any case there was no instruction manual available to help me use it and the room was a bit stuffy, even in late April/early May (I hope they get it fixed for midsummer). Overall however, it was a pleasant stay for a bank holiday weekend, at a time when many similar or inferior properties were going for a lot more money.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the money, good breakfasts, helpful staff.
Response from Kamila on 6 Nov 2022
Good morningthank you very much

8/10 Good

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location in the heart of Parioli. The only downside is that the restaurant is closed every Sunday and if it ia open, there is always a private event. The staff was incredible and the rooms were lovely as well.
Stayed 2 nights in Jun 2022
Response from reception on 5 Aug 2022
Good morning, thank you very much for you kind feedback

8/10 Good

Joerg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good restaurant
Stayed 2 nights in Oct 2021

10/10 Excellent

Niklas

Stayed 1 night in Jul 2021
Response from Kamila on 14 Aug 2021
Dear Mr Niklas thank you very much kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Rome. Beautiful rooms, super nice staff and very cosy. The neighborhood is non touristy Parioli, a beautiful 35 minute walk to Piazza del Popolo, the beginning of the historic center.
Stayed 1 night in Jan 2021
Response from kamila on 18 Jan 2021
thank you vey much for your nice review we hope to see you soon. kind regards

8/10 Good

Karolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the outskirts of the Center
I enjoyed my stay in Hotel Degli Aranci. The location is in a pretty posh area, connected by a few busses and trams, though I ended up walking mostly (like 30-45 Mins to the center) since the public transport is so unreliable in Rome. The breakfast was pretty good, had a selection of fruit, baked good, cereal and hot eggs and sausages. The room itself was pretty small but cozy and comfortable. The gym is pretty small (probably 2-3 can firt there at a time) but was enough for a decent workout, plus it had a jacuzzi and a small sauna room, which is always nice. The service was alright, though I was annoyed that for some reason they kept on asking me what room I'm at since it did not appear they asked the other guests, and only during checkout they decided to ask for the city tax, when I was already in a rush to go to my taxi (they should do that at check in). The only real minus is the lift, it's extremely slow and small (maybe 3 in shape people could fit there at a time). Overall I would stay here again, since I did like the facilities and the area and it is good value for the price (about 50 USD a night)
Stayed 2 nights in Jan 2020
Response from reception on 14 Jan 2020
thank you very much for yur feedback

10/10 Excellent

Charlotte, wilmington de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a charming neighborhood on the fringes of the center of Rome.
Stayed 5 nights in Nov 2019
Response from reception on 14 Dec 2019
thank you very much

8/10 Good

Madona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from reception on 4 Nov 2019
grazie mille

6/10 Okay

Zara

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arrived at 10pm. Staff watched me struggle with my bags and didn’t help. Was given a room where AC wasn’t working properly but was told it just takes time. Even though it didn’t change all night. See through curtains. Ground floor with people walking past and seeing in. Asked to change rooms and was told I had to wait till the next day which turned out to be a lie. Next day reception staff was much more accomodating and was given a decent room. No ironing facilities.
Stayed 3 nights in Sep 2019

8/10 Good

Neri, Monaco

Travelled with partner
Liked: Cleanliness, staff & service
very nice hotel and fairly priced but it needs some refurbishment in the bathrooms. The shower heads and hoses that are too cheap and old for an hotel of this level, they need to be replaced.
Stayed 1 night in Aug 2019
Response from reception on 6 Sept 2019
thank you

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was so welcoming and helpful! The rooms are stunning and we really enjoyed our stay. We recommend this hotel to anyone staying in Rome for a few days!
Stayed 3 nights in Aug 2019
Response from kamila on 27 Aug 2019
thank you very much

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great room except for heat.
I would like to say thank you to the staff and hotel. The hotel was in great location and had great service. It was comfortable and clean. Had little to no complaints accept for air conditioning. As a person knowing Rome will be hot I looked for air conditioning. I was a bit disappointed for the air conditioning. The room would not got any colder than 25 degrees Celsius(77F). If you require the room to be colder than that I recommend another place. Otherwise when Rome would be colder I would highly recommend it.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from RECEPTION on 25 Jul 2019
THANK YOU

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service of the staff was great and the hotel is very clean. We had just got engaged and wanted to celebrate in the bar but at 11pm were told it had closed already. Plastic cups for drinks in the room a bit cheap for a 4* hotel.
Stayed 2 nights in Apr 2019
Response from reception on 18 Jun 2019
thank you

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person on the front desk was extremely nice and helped us with everything we needed help with
Stayed 2 nights in Mar 2019
Response from reception on 31 Mar 2019
Thank you very much for your opinion is very important for us

6/10 Okay

Esther, Montreal, Canada

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in a converted villa. We booked there on a friend's recommendation not realizing how inconvenient the location was (our fault) in a lovely residential area of Rome (Parioli) pretty far away from everything... long walk to public transport, expensive taxi ride to anywhere and nothing much to do or see nearby. Our room was nice and comfortable with a lovely terrace overlooking a garden. The usual lack of space in the bathroom but ample storage in the room itself. So-so shower, AC not the greatest. Breakfast was pretty bad... terrible scrambled "eggs", a lot of pastries and really bad coffee (in ROME yet!).... and it's an extra.... They supposedly serve dinner but out of four dishes on the menu three were unavailable and it's a hefty walk to any nearby restaurant. The kitchen needs a serious upgrade in quality of food and service. The front desk clerk was nice and very accommodating. A lovely place to stay if you need to be in that part of town but not really suitable for tourists who are there to see the many sights Rome has to offer.
Stayed 4 nights in Oct 2018

8/10 Good

Vilma, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Too Small elevator to bring in suitcases upstairs. It takes several times to bring up two large and 2 carry on luggages.
Stayed 1 night in Aug 2018
Response from kamila on 27 Aug 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Biggest issue is they closed their restaurant to a private party with no advanced notification and closest other restaurant the recommended was a 15 minutes walk also not all staff speak English
Stayed 1 night in Aug 2018
Response from kamila on 27 Aug 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable hotel. Great value!
Very beautiful hotel, comfortable and convenient.
Stayed 3 nights in Jul 2018
Response from kamila on 13 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fabrizio, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from kamila on 13 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert, Atlanta GA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast. Classy look. Great elevator. Perfect location.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a quiet neighborhood, at a reasonable distance (5 min walk) from the train station and only 1 stop to Piazza del Popolo (where there is a metro station). Very good breakfast buffet and great capuccinos, not so good dinner at the restaurant.
Stayed 5 nights in Feb 2018

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and very comfortable :)
Stayed 3 nights in Feb 2018

8/10 Good

dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint is that the room I got was below street level with window facing a wall...and I had to upgrade /adding money.
Stayed 5 nights in Dec 2017

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place for business traveller and couples
Stayed for two nights during business trip Quiet area safe to walk about Many Restaurants are close by including excellent wine bar Also close for public transport and reasonable easy acces into old Rome if you want to breakfast is good
Stayed 2 nights in Nov 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Janani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location, clean rooms, unhelpful staff
We had paid for 3 nights before arrival, on the first night they said they had overbooked and moved us to the Best Western Hotel (so no guarantees on actually having your booked room-their explanation "these things happen". They did upgrade one room for the other nights but only after we suggested it as the best western is not the equivalent type of hotel. No apologises made by team. The rooms are clean and tidy, a credit to the housekeeping team. The location is brilliant with good bus & tram access. So easy to use and google maps is the best bet as getting help from the front of house staff is near impossible. God help you if you actually needed help! The breakfast is average. The restaurant is absolutely awful-if you think bread sticks and strawberry & mint risotto sounds great, you will be mistaken. This needs to be taken off the menu asap. The surrounding restaurants are excellent & walking distance. Double check your bill as we were over charged (their records proved this) and it was difficult for the front desk staff to calculate for 4 bottles of water and we had to add this up for them. I would only recommend this hotel based on the location & quality of rooms. The service lets it down and frankly you can't trust that your trip will be hassle free with this hotel. Four star it is not.
Stayed 3 nights in Sep 2017

8/10 Good

Shyamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cost stay and hearty break fast.
Stayed 2 nights in Sep 2017

8/10 Good

Karen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean hotel
Good hotel a short walk to main attractions.Staff were really helpful and friendly.Great view from our balcony.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very cramped and tight accommodation.
We arrived an hour and a half before check in time. The hotel let us check in after looking at watch a few times and reminding us that check in was not till 2pm but yes room was ready. We got to our room and it was not in the main building but right behind where the cars were parked in a random little corner. The room was a triple room- a big bed and a single bed. We were a family of four with two kids 8 and 6. The room was extremely tight. Very uncomfortable for any more than two adults. I would not recommend at all! Soon after check in we realized the wifi was not working in our room. So my husband went to the front desk to address the issue- after 20 minutes of not working still I went to the front desk and asked how much longer it would be and suggested a change of room maybe. I was asked if I needed the wifi right now?! To which I replied yes! Then I was offered a spot in the lobby standing and using the lobby wifi as that was apparently working fine. Not at all good customer service. Our kids were starving and we were all tired- I told the guy behind the desk and he shrugged his shoulders. We told the front desk we were going to eat. When we got back two hours later- wifi was fixed. The room was clean, but noisy. we were facing the street and on the main floor. There was noise even in the middle of the night. Would not stay here again. The area was quaint- residential and with lots of options for food and coffee. Will stay in this area again but not at this hotel.
Stayed 2 nights in Jun 2017

6/10 Okay

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
Don't expect to get a good size room as advertised on Hotels.com. Otherwise after squeezing between the suitcases and the bed, it was just a beautiful and very convenient stay. High mark for the Staff in its entirety.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Lovely hotel, Nice rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covenient and clean hotel
Good area with good restaurants

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
just what we wanted
in particular one very helpful staff member to get to restaurants lots of steps down, but then have to go up them on way back

4/10 Poor

AO, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Really disappointing hotel
We arrived to initial confusion about our booking. When they eventually located it, we were taken to a basement room with a small window which was hot and stuffy. We reported that the air con did not work and were told to open the window. When I complained a second time I was told "it's November, we have heating not air con". The room was cooler with the window open but we were then disturbed by noise from the road in addition to the sounds of the dining room being prepared for breakfast every morning.

6/10 Okay

JL, Ottawa, ON

Liked: Cleanliness
Disliked: Room comfort
Small and clean in upscale residential neighbourho

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Rome
Rooms were very comfortable despite the intense heat outside and very tastefully decorated. Rooms were clean and all staff were more than friendly!

10/10 Excellent

Lytzie, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love love! Would stay again no doubt
It was one of my favorite hotels During our trip, (we stayed in Rome, Florence, and Venice) the room was the perfect size, the balcony was huge and beautiful, extremely relaxing and in a "rich" as they say area. However the customer service was flawless, not at all snobby like our taxi drivers would say lol. The only negative thing I can truly say is that the bathroom (especially the shower) was extremely tiny, even for myself and I'm only 5'2. I'd love to show the room but unfortunately I only took videos (which I can't upload) but worth the stay! No doubt in mind that I would choose this hotel next time we come back!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
We had a very pleasant stay, they provided us with a cot for our baby with really short notice, the concierge was extremely helpful and of such a great attitude and gentle manners, answered all the questions even better than the reception staff! Breakfast was very varied and included fresh fruits, thumbs up for that!

2/10 Terrible

Thomas Ezio, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disastrous Service - Reservations Useless
RESERVATION IS MEANINGLESS! Despite having a guaranteed reservation, upon my arrival I was told without a valid explanation that they did not have a room for me! This was a disaster, as I had less than an hour to shower, change and get to the American Ambassador's private residence for a VIP dinner and event. Which was the reason why I booked this hotel, as it was within walking distance to the Ambassador's Villa. Unfortunately against my desire, they transferred me to another hotel that was much farther away. I also had to wait nearly 30 minutes for them to arrange transportation. The combination of this poor service, caused me to be late to the event and created a problem with security clearance that severely delayed my entrance. Totally unprofessional and unacceptable service form this hotel.