Dear Mary,Thank you for taking the time to share with us your feedback regarding your recent stay and for having chosen our Crowne Plaza Rome - St. Peter’s.We are however sorry to hear your stay was not completely positive. We know that every stay experience is different and we always take feedback very seriously. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and review.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at our hotel again in the future.With best regards,FrancescaGuest Relations Team

Dear Jaycee,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good, and that you appreciated our kind staff.We hope to see you very soon here in Rome.With best wishes,AugustaGuest Relations Team

Dear Ryan,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Andrzej,Thank you so much for your review of our hotel.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Stephen A,Thank you for your comments regarding you recent stay at our Crowne Plaza Rome - St. Peter's.Regarding the location, allow me to put on record that we offer a regular shuttle bus that runs on a regular basis to Vatican Museum and to the heart of the city center. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our hotel.The Crowne Plaza Rome - St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, tennis courts and extensive free parking facilities.We know that every stay experience is different and we always take seriously any feedback.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at our hotel again in the future.With Best Regards,FrancescaGuest Relations Team

Dear Lisa,Thank you for taking a moment to share your experience after your recent stay at our Crowne Plaza Rome - St. Peter's.I am pleased to know you appreciated the hotel and our kind staff.We hope to welcome you back in the near future.Kind Regards,FrancescaGuest Relations Team

Dear Marjorie,Thank you for staying at the Crowne Plaza Rome - St. Peter's, although I am sorry that the overall feedback was not positive enough.We strive to make each stay as pleasant and comfortable as possible.I hope we will have the opportunity to welcoming you again in the future.Kind regards,FrancescaGuest Relations Team

Dear ALBA,Thank you for taking the time to share your experience about your recent visit to our Crowne Plaza Rome - St. Peter's.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back at our hotel in the future.Best regards,AugustaGuest Relations Team

Dear James,Thank you for your 5-star review and to have chosen our Crowne Plaza Rome - St. Peter's.We are thrilled to hear that we met your expectations and happy to learn you appreciation about our location and staff.A positive guest experience is something our staff takes great pride in, so we value your feedback. I have shared your review with my whole team.We hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests.With best regards,FrancescaGuest Relations Team

Dear JanetThank you for your comments, in which you drew our attention to your experience while guest at the Crowne Plaza Rome St. Peter's.First of all, we do apologize and we are of course very disheartened that your stay was not as expected.Regarding our hotel, allow me to put on record that all our bathrooms have been recently renovated and refurbished in a new contemporary style as well as the lobby, reception, restaurant, relaxing area and the bar.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will continue to make the necessary changes so we can provide a better experience.As for the location, allow me to put on record that we offer a regular shuttle bus that runs on a regular basis to Vatican Museum and to the heart of the city center. Moreover, 2 different public buses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our hotel. The Crowne Plaza Rome - St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, tennis courts and extensive free parking facilities.With best regards,Francesca GuestGuest Relations Team

Dear Peter,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,Francesca Guest Relations Team

Dear Roswitha,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,AugustaGuest Relations Team

Dear Luningning,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that you appreciated our very convenient location and our multilingual staff.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Chestina ,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Samuel,Thank you very much for your review, I am delighted to know that you enjoyed your stay at our Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear Naomi,First of all we do apologize and we are of course very disheartened that your stay was not as positive as expected. We know that every stay experience is different and we always take seriously any feedback.Regarding the location allow me to put on record that our hotel offers a shuttle bus that runs on a regular basis to Vatican Museum and Trastevere. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our hotel. We are very sorry to read your comments about service and staff, that judging by the many feedback from our guests is always very helpful, friendly, efficient and even when overburdened and busy, they do their utmost to satisfy the guests’ needs in a nice manner. Unfortunately, we don't seem to have any records of the problems occurred. We always suggest to our guests to contact us while still at the hotel in order to solve any issues immediately.We know that every stay experience is different and we always take seriously any feedback. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and reviewWe do hope to have the opportunity to welcome you back to our Crowne Plaza Rome – St. Peter’s in the future. With kind regards, FrancescaGuest Relations Team

Dear Randee,Thank you for taking the time to share your experience after your recent stay at our Crowne Plaza Rome - St. Peter's.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,FrancescaGuest Relations Team

Dear Barry O,Thanks for the review, we're thrilled to hear that you had a great experience at Crowne Plaza Rome - St. Peter's.It's wonderful that you loved our location!We'd love to have you back again soon to share an even more positive experience with you.Best Regards,FrancescaGuest Relations Team

Dear Jose,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear David,Thank you for staying at the Crowne Plaza Rome - St. Peter's, although I am sorry that the overall feedback was not positive enough.We strive to make each stay as pleasant and comfortable as possible.I hope we will have the opportunity to welcoming you again in the future.Kind regards,FrancescaGuest Relations Team

Dear Lindsey,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Crowne Plaza Rome - St. Peter's. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,FrancescaGuest Relations Team

Dear ReyThank you for your review and for choosing the Crowne Plaza Rome - St. Peter's.We are happy to see that you chose to give us such a positive rating.Thanking you again for the time you have dedicated to us, in the hope of being able to welcome you in the future at the Crowne Plaza Rome - St. Peter's, we welcome this opportunity to send you our warmest regards.FrancescaGuest Relations Team

Dear FernandoThank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,LuciaGuest Relations Team

Dear GuestThank you for bringing this to our attention.We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards.We know that every stay experience is different and we always take any feedback seriously.Regarding cleanliness, we have discussed the points you raised with our Housekeeping and as a result, we are confident they will take the necessary steps to continue to improve their services.On the other hand, I am sorry to read that you have got the impression that our hotel needs a revamp. I am pleased to inform you that recently we started a renovation process involving rooms.Once again, we appreciate you taking the time to share your comments with us and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future.Best regards,LuciaGuest Relations Team

Dear Michael,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us and that you appreciated our location.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Peter,Thank you so much for your review of our Crowne Plaza Rome St. Peter's.I am pleased to hear you enjoyed your stay with us and that you loved our location and pool.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Catherine,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Tina,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us and that you appreciated our pool.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Fabio,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Sherry,Thank you for taking the time to share your experience about your recent visit to our Crowne Plaza Rome - St. Peter's.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Best regards,FrancescaGuest Relations Team

Dear RAJENDRAN,Thank you for your 5-star review and to have chosen the Crowne Plaza Rome - St. Peter's. We are thrilled to hear that we met your expectations. A positive guest experience is something our staff takes great pride in, so we value your feedback. We are very much grateful for your compliments. We hope you will join us again in the near future.With best regards,FrancescaGuest Relations Team

Dear Barbara,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Neva,Thank you for your positive review of our Crowne Plaza Rome - St. Peter’s.I am delighted to read your appreciation about gift shop and staff.Regarding the room, please rest assured that we will review your feedback and we will take the necessary steps to continue to improve our quality.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,FrancescaGuest Relations Team

Dear James,I am sorry you chose to give us such a bad rating. We always strive to make every stay as pleasant and comfortable as possible.Without more information about what you didn't like, we can't investigate your experience. We always suggest to our guests to contact us while still at the hotel in order to solve any issues immediately.Kind regardsFrancescaGuest Relations Team

Dear Jason,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Nelly,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Donna,Thanks for the review and the positive score you awarded us.It's fantastic you had a lovely experience at Crowne Plaza Rome - St. Peter's.I hope we have the opportunity to welcome you again in Rome.Best regards,FrancescaGuest Relations Team

Dear Gwen,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's. I am pleased to hear you enjoyed your stay with us and that you loved our amazing pool. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Jensen,Thanks for the review and the positive score you awarded us.It's fantastic you had a lovely experience at Crowne Plaza Rome - St. Peter's.I hope we have the opportunity to welcome you again in Rome.Best regardsFrancescaGuest Relations Team

Dear DomingoThank you for staying at the Crowne Plaza Rome - St. Peter's, although I am sorry that the overall feedback was not positive enough.We strive to make each stay as pleasant and comfortable as possible.I hope we will have the opportunity to welcoming you again in the future.Kind regards,Francesca Guest Relations Team

Dear LisaThank you for staying at Crowne Plaza Rome - St. Peter's, although I am sorry that the overall feedback was not positive enough.We strive to make each stay as pleasant and comfortable as possible.I hope we will have the opportunity to welcoming you again in the future.Kind regards.FrancescaGuest Relations Team

Dear Hafeeza,Thank you for your feedback regarding your recent visit at our Crowne Plaza Rome - St. Peter's. I would like to clarify that we have already started some refurbishment.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at our hotel again in the future.With best regards,FrancescaGuest Relations Team

Dear Mutaz,Thank you for your review and to have chosen the Crowne Plaza Rome-St. Peter’s!I am delighted to read such a positive comments of our Hotel, excelleng breakfast and position.I have shared your review with my whole team. We are very much grateful for your compliments.It was a pleasure having you stay with us and we look forward to welcoming you back in future.With best regards,Francesca Guest Relations Team

Dear Jennifer,Thank you for staying at Crowne Plaza Rome - St. Peter's, although I am sorry that the overall feedback was not positive enough.We strive to make each stay as pleasant and comfortable as possible.I hope we will have the opportunity to welcoming you again in the future.Kind regards,FrancescaGuest Relations Team

Dear Jimmy,Thanks for the review, we're thrilled to hear that you had a great experience at Crowne Plaza Rome - St. Peter's.It's wonderful that you loved our kind staff and location! We'd love to have you back again soon to share an even more positive experience with you.Best RegardsFrancesca Guest Relations Team

Dear Sanjeev,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Kind Regards,Francesca Guest Relations Team

Dear Tamara,Thank you so much for your review of our Crowne Plaza Rome - St. Peter's.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear JieThank you for taking the time to share with us your feedback on your recent stay!We are glad to read that overall we met your expectations.On the other hand we are very sorry to read your concern regarding the check in process.I have forwarded your comments to our Front Office Manager and I am confident they will take the necessary steps to continue to improve their services and quality.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

Dear Chris,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. The Crowne Plaza Rome-St. Peter’s is an urban resort featuring leisure facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, pool bar, Spa, tennis courts, large comfortable bedrooms and extensive free parking facilities. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Davide Grilli, General Manager

Dear Marion,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Davide Grilli, General Manager