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Reviews of Hampton Inn Rolla

2.5 out of 5
Hampton Inn Rolla
2201 N Bishop Ave, Rolla, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 369 reviews" "
Rating 8 - Good. 88 out of 369 reviews" "
Rating 6 - Okay. 25 out of 369 reviews" "
Rating 4 - Poor. 9 out of 369 reviews" "
Rating 2 - Terrible. 5 out of 369 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert, Joliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Business traveller
Good overnight accommodations, but noisy close to freeway and traveling teams.
Stayed 1 night in Mar 2024
Response from GM on 28 Mar 2024
Thank you for choosing Hampton Inn Rolla. I apologize for the problem with noise from the team. We did address the issue with the sponsors of the team. They assured us this would not happen again. If back in the area we will do our best to get you on the back side of the hotel for less highway noise. Thank you again for bringing this to our attention.

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to campus but felt a tiny bit rundown
Stayed 1 night in Feb 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice. Hotel was a bit older and in not as good of repair as others I have stayed in.
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Breakfast with Fox News. I’ll think twice before I stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the hard beds.
Stayed 1 night in Feb 2024

4/10 Poor

Bob

Business traveller, Travelled with pets, Travelled with partner
website promotes pet friendly however no mention is made of the $75 pet fee added at check in.
Stayed 1 night in Jan 2024
Response from GM on 29 Jan 2024
Thank you for choosing the Hampton Inn Rolla. I apologize that you did not see the pet policy stating a 75 dollar non-refundable pet fee will be charged. I will message EXPEDIA and see if they can make this clear to guest when booking. Due to the problem I have adjusted the charge off this one time for you. Thank you for bringing this to our attention.

10/10 Excellent

Bhaskar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service!
Front desk staff (Carson) and breakfast staff are super friendly and helpful. Very impressed!
Stayed 1 night in Dec 2023

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Dec 2023

8/10 Good

Alyce

Liked: Property conditions & facilities
Pet friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Id prefer anything but Fox News on the breakfast area TVs.
Stayed 2 nights in Nov 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we did not like was the lousy pillows
Stayed 1 night in Nov 2023

10/10 Excellent

Darla, Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and very friendly and helpful. Everything was clean and beds were very cozy.
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Thank you for choosing the Hampton Inn Rolla. We are glad you enjoyed you stay and look forward to seeing you again soon.

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family reunion
Room was clean. Staff was very helpful. Breakfast was good except the potatoes. Some minor maintenance was needed.
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Thank you for staying with us. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean hotel and a pleasant experience!
The staff was helpful and friendly. The room, lobby, and overall premises was very clean. We would stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expensive for the value. It is an older motel and things are showing indicates that, example driveway bumpy and not wheel air friendly. Get a wheelchair and try it.
Stayed 1 night in Sep 2023

10/10 Excellent

barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the Interstate
Stayed 1 night in Sep 2023

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Ann, Granbury

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the town very much but the hotel is excellent!
Stayed 1 night in Sep 2023

8/10 Good

Lyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a late check in and the staff was amazing!! In the past when we have had a late check in at other locations the staff are annoyed that we were interrupting their time watching their phone. I was so impressed with the staff I went ahead and reserved my return stay.
Stayed 1 night in Aug 2023

10/10 Excellent

DeniseMarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking lot
Parking lot could be bigger … But front desk help us in this issue of No parking spots left
Stayed 1 night in Aug 2023
Response from GM on 16 Aug 2023
Thank you for staying with us. I am glad your parking issue was resolved. We look forward to seeing you soon.

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast was amazing
Stayed 1 night in Aug 2023

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were fine for a night or two, not for an extended stay. Outdated but reasonably comfortable. Standard hotel breakfast quality but decent amount of choices. Billed an extra $75 for a pet fee which wasn't disclosed when booking.
Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Tamara

Disliked: Property conditions & facilities
Disappointing
The room we stayed in had some updates but the carpet was literally peeling up in squares and the ceiling had water damage. The dryer was not working, it took almost 2 hours and my clothes still were not dry. When I told the front desk I was told it is a 3rd party vendor and that a trouble ticket had been filed, but no apology for my inconvenience or offer to refund the $1.75 I paid twice to have my clothes not dry. The room was spacious, 392 square feet, but there was no water pressure at all in the shower. Normally I find Hampton Inns to be upscale for the price point, but I was very disappointed. They definitely need to fix the ceiling and Re-carpet for this price.
Stayed 1 night in Aug 2023
Response from GM on 10 Aug 2023
Thank you for staying with us. I am sorry to learn that you were disappointed during your stay. I do want you to know we will be changing the carpet as soon as this fall. The carpet squares where not a good idea. I hope you will give us another chance.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Hilton Hotels
Very please with our stay. Hilton hotels are the best
Stayed 1 night in Aug 2023
Response from GM on 10 Aug 2023
Thank you for staying with us. We look forward to seeing you again soon.

4/10 Poor

Steven

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bathroom
Bathroom needs to be updated
Stayed 1 night in Jul 2023

6/10 Okay

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a decent hotel that I would consider average. It met my needs for the night but there was nothing that really stood out as awesome.
Stayed 1 night in Jul 2023

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They should consider a new plumber. The tub faucet and sink faucet were both loose. The tub faucet could be pulled in from the wall. The maid service should be a little more attentive. In the shower was a long (woman's?) hair in the back corner, that was there before either of us used the shower. That makes you question thoroughness of cleaning service.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and kind.
Stayed 1 night in Jul 2023
Response from GM on 26 Jul 2023
Thank you for staying with us.

6/10 Okay

Karl

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from GM on 26 Jul 2023
Thank you for staying with us.

10/10 Excellent

Lorraine

Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from GM on 26 Jul 2023
Thank you for staying with us.

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Rolla
Everything was amazing. The hotel was clean, staff was friendly. No issues at all. They serve breakfast and dinner. Would definitely be back if I find myself in Rolla again.
Stayed 2 nights in Jun 2023

8/10 Good

Sammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, limited parking. Only bad review is that when I booked, it showed a tub, which I wanted and a recent renovation removed the tub and was a shower only, which made it a little hard with a 5 year old.
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in May 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hampton inn was not in the best condition relative to some properties I’ve stayed at but the people were nice, breakfast service was good, and the stay was what I needed it to be.
Stayed 1 night in May 2023

10/10 Excellent

Tara

Stayed 1 night in May 2023

10/10 Excellent

Akanksha

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and spouse and I really liked the decor.
Stayed 1 night in May 2023