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Reviews of Comfort Suites Rolla

2.5 out of 5
Comfort Suites Rolla
1650 Old Wire Outer Rd, Rolla, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 666 reviews" "
Rating 8 - Good. 191 out of 666 reviews" "
Rating 6 - Okay. 45 out of 666 reviews" "
Rating 4 - Poor. 22 out of 666 reviews" "
Rating 2 - Terrible. 12 out of 666 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, amenities
Very clean and quiet
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Dear Lucas,Thank you for your glowing review! It's wonderful to hear that you appreciated the cleanliness and tranquility of our hotel. These are qualities we take great pride in and your feedback reaffirms our commitment. We look forward to having the pleasure of welcoming you back for another peaceful and spotless stay.Warm regards,Hotel Management

10/10 Excellent

Robert C

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from GM on 9 Apr 2024
Dear Robert,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that we were able to meet your expectations and you found our place great. We strive to provide a welcoming and comfortable environment for all our guests. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

8/10 Good

karen

Stayed 1 night in Apr 2024
Response from GM on 5 Apr 2024
Dear Karen,Thank you for taking the time to rate our hotel. We're pleased to see your 4-star rating! We're always striving to offer the best service to our guests and we'd love to hear any feedback you may have that could help us improve. We look forward to welcoming you back soon.Warm regards,Hotel Management

6/10 Okay

Vincent

Travelled with partner
Liked: Staff & service
Was just totally ordinary
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Dear Vincent,Thank you for taking the time to share your recent experience with us. We're sorry to hear that your stay was just ordinary. Our aim is always to provide an extraordinary experience for our guests, and we regret that we fell short. We sincerely appreciate your feedback and will work on improving our services. We hope you'll give us another chance to exceed your expectations in the future. Warm regards,Hotel Management

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick stay before sons surgery. Location was good. Interstate is a little loud but not to bad. Pool was a little cold but my son did not seem to care!
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Dear Jessica,Thank you for taking the time to share your experience with us. We're pleased to hear that our location was convenient for your needs and that your son enjoyed the pool, despite the temperature! Your feedback is important to us and we'll certainly consider it for future improvements. We look forward to welcoming you back for a hopefully more relaxed stay next time.Warm regards,Hotel Management

8/10 Good

Salamou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Salamou,Thank you for taking the time to rate your stay at our hotel. We are thrilled to see that you gave us a 4-star rating. We strive to offer exceptional service and comfortable accommodation to our guests. We would love to hear more about your experience. Your suggestions are valuable in helping us improve. We're looking forward to serving you again in the future.Warm regards,Hotel Management

10/10 Excellent

Justin, Smithville

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect the breakfast was amazing
Stayed 2 nights in Mar 2024
Response from GM on 12 Mar 2024
Dear Justin, We're overjoyed to read your glowing review! It's fantastic to hear that everything was perfect and that you particularly enjoyed our amazing breakfast. We take pride in creating a memorable dining experience for our guests. Thank you for choosing our hotel, and we look forward to welcoming you back for another perfect stay.Warm regards,Hotel Management

10/10 Excellent

Pam

Friendly helpful staff. Clean facility, spacious rooms.
Stayed 1 night in Mar 2024
Response from GM on 17 Mar 2024
Dear Pam, Thank you for your glowing review! We're thrilled to hear you enjoyed our clean and spacious rooms, as well as the friendly service provided by our staff. It's always our goal to offer a welcoming, comfortable stay. We look forward to welcoming you back to our hotel in the future. Thanks again for choosing us for your stay.Warm regards,Hotel Management

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful. Room was clean. Breakfast was great and well maintained. Easy check in and out. Only minor issues were some wear and tear around the wood doors and furniture, an odd shower set up (not any big deal) and when neighboring rooms flushed the toilet, it was really loud in our room. But, not deal-breakers at all. Our best stay in Rolla to date.
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Dear Jill,Thank you for choosing us during your visit to Rolla and for leaving such a wonderful review! We're thrilled to hear you enjoyed our welcoming staff, clean rooms, and hearty breakfast. We appreciate your feedback regarding the minor issues you experienced, as it helps us continually improve our service. We look forward to welcoming you back for an even better experience next time!Warm regards,Hotel Management

10/10 Excellent

Michael, Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly service
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Dear Michael,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our clean rooms and friendly service. We strive to provide a welcoming and comfortable environment for all of our guests. Your kind words are greatly appreciated and we look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 Good

Jennifer

Travelled with partner
Liked: Amenities, property conditions & facilities
Great and caring staff. Easy access to the highway and restaurants
Stayed 1 night in Feb 2024
Response from GM on 7 Mar 2024
Dear Jennifer,Thank you for your positive feedback! We're thrilled to know that our staff's care and attention met your expectations. We understand the value of easy access to local amenities and are glad this added to your experience. We look forward to welcoming you back to our hotel in the future. Warm regards,Hotel Management

8/10 Good

MaKaela

Business traveller
Liked: Cleanliness, staff & service, amenities
No hot water at 7am to take a shower. TV didn't work but was fixed quickly.
Stayed 1 night in Feb 2024
Response from GM on 21 Feb 2024
Dear MaKaela,Thank you for taking the time to leave a review. We're pleased to hear you appreciated our prompt service with the TV. We sincerely apologize for the inconvenience you experienced with the hot water. Your feedback is valuable and will be used to improve our services. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great...always friendly and I was greeted upon leaving and returning. Breakfast was excellent...warm, delicious and plentiful. Breakfast staff was just as friendly and helpful. Will definitely stay again when in the area. Great experience!!
Stayed 3 nights in Feb 2024
Response from GM on 13 Feb 2024
Dear Rhonda,Thank you for your glowing 5-star review! We're thrilled to hear that our friendly staff and delicious breakfast made your stay at our hotel memorable. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing to stay with us!Warm regards,Hotel Management

8/10 Good

Patty

Travelled with family
Liked: Amenities, property conditions & facilities
It’s a very comfortable room, very nice with a fridge, coffeemaker etc. Generous space with a sitting area. Comfy bed & linens… pillows somewhat hard & lumpy, otherwise great bed.
Stayed 1 night in Feb 2024
Response from GM on 6 Feb 2024
Dear Patty,Thank you for your positive review. We're delighted to hear you enjoyed the comfort and amenities of your room. We appreciate your feedback about the pillows and will certainly take it on board, as we continuously strive to enhance our guest experience. We hope to welcome you back to our hotel in the near future.Warm regards,Hotel Management

10/10 Excellent

Shandolynne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were very appreciative of the lady who checked us in when we arrived. What a very nice, welcoming, lady! Very clean, beds were comfy, easy access to the highway.
Stayed 1 night in Jan 2024
Response from GM on 31 Jan 2024
Dear Shandolynne, Thank you for your delightful 5-star review. We're thrilled to hear that you enjoyed our warm welcome and found our accommodations to be clean and comfortable. Your compliments about our staff and easy highway access are much appreciated. We look forward to welcoming you back soon for another wonderful stay.Warm regards,Hotel Management

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, room comfort
Pros and cons.
Clean, lovely breakfast buffet and helpful staff. First room heat didn’t work but staff changed our room quickly. Second room needed some TLC. Bed was very comfortable.
Stayed 1 night in Jan 2024
Response from GM on 21 Jan 2024
Dear Teresa, Thank you for your valuable feedback. We're delighted to hear that you appreciated our cleanliness, delicious breakfast buffet, and prompt service. We regret any inconvenience caused by the heater issue and appreciate your understanding. Your mentioning of our second room needing TLC has been noted. We're glad you found our beds comfortable - we always aim to ensure a relaxing stay. We hope to welcome you back soon for an even more satisfying experience.Sincerely,Hotel Management

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from GM on 3 Jan 2024
Dear Philip,Thank you for taking the time to rate your experience with a perfect 5/5. We're delighted to know that you had an excellent stay. Your positive feedback means a lot to us. We look forward to hosting you again for another outstanding experience.Best regards,Hotel Management

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay. The staff was phenomenal, Julie and Bill, and cared about their jobs and how we were treated at the breakfast buffet was above the call of duty. The cleaning staff was friendly as well. Thanks you for making our stay enjoyable.
Stayed 7 nights in Dec 2023
Response from GM on 3 Jan 2024
Dear Franklin,Thank you for your kind words! We're thrilled to hear that you had a great stay and that our staff, especially Julie and Bill, contributed to your positive experience. It's wonderful to know that the breakfast buffet and cleaning staff exceeded your expectations. We appreciate your acknowledgment, and we look forward to hosting you again for another enjoyable stay.Warm regards,Hotel Management

8/10 Good

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the pool was freezing!
Stayed 1 night in Dec 2023
Response from GM on 2 Jan 2024
Dear Philip,Thank you for choosing to stay with us and for providing feedback on your experience. We're delighted to hear that overall, everything was great during your visit. We apologize for any inconvenience caused by the pool temperature not meeting your expectations. Your feedback is valuable, and we will address this concern to ensure a more comfortable experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back.Warm regards,Hotel Management

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect except that some lights didn't work.
Stayed 1 night in Dec 2023
Response from GM on 31 Dec 2023
Dear Larissa,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found the room to be perfect. However, we apologize for the inconvenience caused by the lights not working. Your input is valuable, and we'll address this issue promptly. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay in the future.Warm regards,Hotel Management

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 29 Dec 2023
Dear David,Thank you for choosing our hotel and for the excellent rating! We're thrilled to hear you had a fantastic experience. If there's anything specific you loved about your stay or any suggestions for improvement, feel free to share. We appreciate your feedback and hope to welcome you back soon!Warm regards,Hotel Management

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. All the staff was so very friendly and helpful.
Stayed 1 night in Dec 2023
Response from GM on 29 Dec 2023
Dear Sheila,We are delighted to hear that you had a wonderful stay! Thank you for your kind words about our friendly and helpful staff. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable experience.Best regards,Hotel Management

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and kind and the breakfast was better than normal. I would choose this hotel when traveling in the area again.
Stayed 1 night in Dec 2023
Response from GM on 28 Dec 2023
Dear Judy,Thank you for your kind words! We're delighted to hear that our friendly staff and enhanced breakfast made your stay memorable. It's wonderful to know that you would choose our hotel again for your future travels in the area. We appreciate your positive feedback and look forward to providing you with another enjoyable experience on your next visit.Warm regards,Hotel Management

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 27 Dec 2023
Dear Amy,Thank you for taking the time to rate your experience with us! We're thrilled to see you gave us a perfect score. We appreciate your feedback and look forward to welcoming you back for another fantastic stay.Best regards,Hotel Management

8/10 Good

Alan

Response from GM on 9 Feb 2024
Dear Alan,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to hear that you had a positive stay overall. We're committed to providing excellent service and hope to welcome you back soon.Warm regards,Hotel Management

6/10 Okay

Rathinam

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from GM on 24 Dec 2023
Dear Rathinam,Thank you for taking the time to share your feedback. We appreciate your honest rating and would love to learn more about your experience to better address any concerns you may have had. Your satisfaction is our priority, and we look forward to the opportunity to enhance your experience during future stays.Best Regards,Hotel Management

10/10 Excellent

Merle

Liked: Cleanliness, staff & service
Price and convenience to US44. Ice machine on our floor didn't work and several lights out in our room.
Stayed 1 night in Dec 2023
Response from GM on 24 Dec 2023
Dear Merle,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced with the ice machine and the lights in your room. Please be assured that we will address these issues promptly. We appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a more satisfying experience.Best Regards,Hotel Management

2/10 Terrible

Marvin

Stayed 2 nights in Dec 2023
Response from GM on 17 Dec 2023
Dear Marvin,We appreciate your feedback, and we're sorry to learn that your experience fell short of expectations. Your satisfaction is our priority, and we'd like to better understand your concerns to address them promptly. We value your input and hope to have the chance to make amends.

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
Great Experience, Slept like Baby and Breakfast was yummy.
Stayed 1 night in Dec 2023
Response from GM on 15 Dec 2023
Dear William,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great stay, enjoyed a good night's sleep, and found our breakfast delicious. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay.

6/10 Okay

Alan

Travelled with partner
The room just felt off. It could have been cleaner, but it wasn't terrible. The door deadbolt needed to messed with again and again to lock. The pillows were tiny. Just everything was so so, and not comfortable. Breakfast was nice.
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Dear Alan,Thank you for sharing your feedback. We're sorry to hear that your stay didn't meet your expectations, and we appreciate your honesty. We'll address the cleanliness concerns, door deadbolt, and pillow size to improve the overall comfort for our guests. We're glad you enjoyed the breakfast, and your comments will guide our efforts for a better experience. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Affordable
Hotel was easy to access from the highway. All areas were very clean. The bed was comfortable and the temperature was fine. Breakfast was above average with lots of choices (eggs, meat, potatoes, danish, oatmeal, waffles, cold cereal, coffee, several kinds of juices offered). WiFi speed was good. The hair dryer in our room didn't work but I always bring one with me so no biggie. There was a flexible reading light by the bed, which was nice. I would definitely stay there again.
Stayed 2 nights in Dec 2023
Response from GM on 11 Dec 2023
Dear Wendy,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel clean, accessible, and with a comfortable bed. We apologize for any inconvenience with the hair dryer and appreciate your understanding. We look forward to welcoming you back on your next visit!

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from GM on 31 Dec 2023
Dear Chris,Thank you for choosing our hotel for your stay! We're delighted to see your perfect rating and hope it reflects a positive experience. If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you back for another excellent stay.Warm regards,Hotel Management

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room and slept great. Front desk was a little slow to check me in, but other than that I have no complaints.
Stayed 1 night in Dec 2023
Response from GM on 10 Dec 2023
Dear Kylee,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed a nice and clean room and had a great night's sleep. Your comments about the check-in process are duly noted, and we apologize for any inconvenience. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and friendly staff. Great accommodations, especially for the price.
Stayed 3 nights in Dec 2023
Response from GM on 7 Dec 2023
Dear Karl,Thank you for your kind words! We're delighted to hear that you had a very pleasant experience with our friendly staff and found our accommodations great, especially considering the price. It's always our goal to provide excellent value to our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access wasn't simple the first time but it was a nice hotel.
Stayed 1 night in Nov 2023
Response from GM on 5 Dec 2023
Dear John,Thank you for your feedback. We appreciate your acknowledgment of our hotel. We apologize for any inconvenience you experienced with access and will use your input to improve. We hope to welcome you back for an even better experience.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 4 Dec 2023
Dear Julia,Thank you for taking the time to share your feedback and for giving us a perfect 10/10 rating! We're delighted to hear that you had a fantastic experience during your stay. Our team works hard to ensure our guests have a memorable and enjoyable time, and we are pleased to know that we met your expectations.We look forward to welcoming you back for another excellent stay in the future.

6/10 Okay

Sam

Stayed 1 night in Nov 2023
Response from GM on 18 Dec 2023
Dear Sam,Thank you for taking the time to share your feedback. We appreciate your input, and we're committed to continually improving our services. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff.
Stayed 1 night in Nov 2023
Response from GM on 29 Nov 2023
Dear Anna,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our staff. Providing excellent service is our priority, and we appreciate your recognition. We look forward to hosting you again in the future.

10/10 Excellent

Jerry Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My one complaint is there were four packs of decaf coffee provided in the room. No "regular" in our room. I really appreciate my first cup in my room and then i go down to your wonderful breakfast area. Details matter,
Stayed 1 night in Nov 2023
Response from GM on 23 Nov 2023
Dear Jerry,Thank you for taking the time to share your feedback. We appreciate your valuable input, and we apologize for the oversight with the coffee in your room. Your satisfaction is important to us, and we'll ensure to address this detail to enhance our guests' experience. We're delighted to hear you enjoyed our breakfast area and hope to welcome you back soon for an even more enjoyable stay.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had occasional wake ups due to traffic noise, but it's also Thanksgiving week, and I am sure that has a great deal to do with it! The Breakfast Buffet was great with many hot and cold choices 😋
Stayed 1 night in Nov 2023
Response from GM on 23 Nov 2023
Dear Dawn,Thank you for choosing to stay with us and for taking the time to share your feedback. We understand that external factors, such as traffic noise during busy times, can impact the overall experience. We appreciate your understanding, especially during Thanksgiving week. It's fantastic to hear that you enjoyed our Breakfast Buffet with its variety of hot and cold choices. We hope to have the pleasure of welcoming you back for a peaceful and delightful stay.

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and front desk clerk was very sweet. Our room was super clean and cozy. The bed was comfortable, plenty of hot water and excellent water pressure. Our room was facing the interstate and although you could hear some noise it wasn’t so load that it disturbed our sleep or relaxing. The breakfast was excellent and there was quite a selection of foods. Would definitely stay again!
Stayed 1 night in Nov 2023
Response from GM on 23 Nov 2023
Dear Brianna,Thank you for your delightful feedback! We're thrilled to hear that you had a pleasant stay with us. It's wonderful that you enjoyed the comfortable bed, ample hot water, and excellent water pressure. We're also pleased that the breakfast selection met your expectations. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service
Close to highway and the Jake brakes are loud.
Stayed 1 night in Nov 2023
Response from GM on 22 Nov 2023
Dear Randy,Thank you for sharing your feedback with us. We appreciate your input and take all guest comments seriously. We strive to create a comfortable and enjoyable experience for all our guests. We value your perspective and look forward to the opportunity to welcome you back in the future.

4/10 Poor

rhiannon

Travelled with family
Disliked: Amenities, property conditions & facilities
Pros: The lady at the front desk at night was kind and efficient. Linens and sheets were white and clean Cons: Waited over 10 minutes for someone to come to the front desk to check us in. Found the front desk worker sleeping in the lounge. Room was tired and dated. Tv in the bedroom didn’t work. Shower was broken. Only a trickle came out of the shower head. Tiles were lose in the bathroom. Blood spot on pull out couch.
Stayed 1 night in Nov 2023
Response from GM on 21 Nov 2023
Dear Rhiannon,Thank you for taking the time to share your feedback about your recent stay. We appreciate your comments and value your input. Our team is dedicated to providing a positive experience for our guests, and we will use your observations to continually improve our services. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 20 Nov 2023
Dear Michael,Thank you for taking the time to rate your experience with us. We appreciate your perfect score and are pleased to know that your stay met your expectations. Your satisfaction is important to us, and we look forward to the pleasure of welcoming you back for another outstanding stay in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF IS FANTASIC.
Stayed 2 nights in Nov 2023
Response from GM on 19 Nov 2023
Dear Robert,Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our staff. Providing excellent service is our top priority, and we are delighted that our team exceeded your expectations. We appreciate your positive review and look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and helpful. Nice to see smiling faces!
Stayed 1 night in Nov 2023
Response from GM on 19 Nov 2023
Dear Anna,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that our staff's friendliness and helpfulness contributed to a pleasant experience for you. Smiling faces are indeed a crucial part of creating a welcoming atmosphere, and we're thrilled that you noticed. We value your patronage and hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderfum fron check in to check out. Bed was comfortably and cozy. Good nightscrest before headin to Chicago
Stayed 1 night in Nov 2023
Response from GM on 16 Nov 2023
Dear Theresa,Thank you for your wonderful feedback! We're thrilled to hear that your entire experience, from check-in to check-out, was enjoyable. It's great to know that you found the bed comfortable and had a good night's rest before heading to Chicago. We appreciate your positive comments and hope to welcome you back for another delightful stay in the future.

10/10 Excellent

Orlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 14 Nov 2023
Dear Orlie,Thank you for taking the time to share your feedback and for giving us a perfect 5/5 rating! We're thrilled to hear that you had a positive experience during your stay. If you have any specific comments or suggestions, we'd love to hear them. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay.

10/10 Excellent

Ratko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Nov 2023
Response from GM on 12 Nov 2023
Dear Ratko,Thank you for taking the time to share your positive feedback! We're thrilled to hear that everything was perfect during your stay. Our team works hard to provide a seamless and enjoyable experience for our guests. We appreciate your business and hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice big rooms, lovely place. We will come back.
Stayed 1 night in Nov 2023
Response from GM on 12 Nov 2023
Dear Cameron,Thank you for your kind words! We're delighted to hear that you had a great experience with our staff and enjoyed the spacious rooms. It's always a pleasure to welcome satisfied guests like you. We look forward to having you back for another wonderful stay. If you have any additional feedback or requests, feel free to let us know. Safe travels, and we can't wait to host you again!