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We very much enjoyed our stay here. Our room was clean and comfortable. We appreciated the microwave and refrigerator. The staff was especially friendly. The only negative is that the property is becoming dated so someone needs to begin to think of some minor repairs. However this would not keep us from returning to this hotel.
William
Stayed 3 nights in Mar 2024
Response from CY Rocky Mount on 18 Mar 2024
Thank you, William, for reviewing your stay at the Courtyard by Marriott Rocky Mount. We are delighted you had a good stay; please come back and visit us soon.
Thank you for pausing your day to let us know how we are doing at the Courtyard by Marriott Rocky Mount! We enjoyed being your host and hope that you return to the Rocky Mount area soon so that we may provide you with a 5-star stay
8/10 Good
Andre
Travelled with partner
29 Feb 2024
Traffic very noisy at night made it hard to sleep. All othe other amenities were fine. Bed was very comfortable. Breakfast too expensive for 2 bagels and coffee and closed up too early.
Andre
Stayed 1 night in Feb 2024
Response from CY Rocky Mount on 29 Feb 2024
Thank you, Andre, for sharing your experience at the Courtyard by Marriott Rocky Mount. We apologize for the noise disturbance you incurred during your stay at our hotel. We understand that a quiet and comfortable room is the foundation of a hotel stay. While we do our best to reduce this inconvenience, it is not always successful. We appreciate your patience and understanding and hope you return so that we may provide you with 5 of out 5 experience.
Stephen, We appreciate that you took the time to review your stay at the Courtyard by Marriott Rocky Mount. We hope to see you again the next time you are in the area
The ease of getting 0ff 95 and a clean comfortable room waiting is truly the best.
Kathleen
Stayed 1 night in Feb 2024
Response from CY Rocky Mount on 9 Feb 2024
Kathleen,We are so pleased you had a 5-star stay at the Courtyard by Marriott Rocky Mount! We appreciate you taking time out of your day to share your experience. Please be sure to stay with us again when you are in the area.
Crystal was awesome!! She was very helpful and polite!! I will definitely stay again if she's at the front desk!! Everything was perfect!!
Angela
Stayed 1 night in Jan 2024
Response from CYROCKYMOUNT on 9 Feb 2024
Angela,We are so pleased you had a 5-star stay at the Courtyard by Marriott Rocky Mount! We appreciate you taking time out of your day to share your experience. Please be sure to stay with us again when you are in the area.PS We think Crystal is pretty special, too. We will be passing along your kind comments
Thank you, Linda, for reviewing your stay at the Courtyard by Marriott Rocky Mount. We want to know what we can do to earn that 5th star, so please let us know upon your return to our hotel.
Thank you for pausing your day to let us know how we are doing at the Courtyard by Marriott Rocky Mount! We enjoyed being your host and hope that you return to the Rocky Mount area soon so that we may provide you with a 5-star stay
We think you are 5 stars too, Ryan! Thank you for letting us know how we are doing at the Courtyard by Marriott Rocky Mount
6/10 Okay
Dave
21 Dec 2023
Liked: Cleanliness, staff & service
Ok for one night stay
Road noise was bad. Room was clean and has been updated.
Dave
Stayed 1 night in Dec 2023
Response from CYROCKYMOUNT on 9 Feb 2024
Thank you, Dave, for sharing your experience at the Courtyard by Marriott Rocky Mount. We want to apologize for the noise disturbance that you incurred during your stay at our hotel. We understand that a quiet and comfortable room is the foundation of a hotel stay. While we do our best to reduce this inconvenience, it is not always successful. We appreciate your patience and understanding and hope you return so that we may provide you with 10 out of 10 experience.
Thank you, Tarone, for reviewing your stay at the Courtyard by Marriott Rocky Mount. We want to know what we can do to earn that 5th star, so please let us know upon your return to our hotel.
The staff was just AWESOME! Some of the best that I have every come across in my travels. From friendly, warming introduction to anything I needed. No questions went unanswered.
The property was really nice. Staff was welcoming and kind. We stayed in a corner room near the highway so it was really loud. Still an overall good experience.
Would have stayed elsewhere had we been notified the indoor pool and spa were closed. Picked specifically for those amenities due to traveling with our young grandson. None of the ice machines worked on any of the three floors. Nice place to stay but not worth the money paid with services not working.
Spent the night after driving 12 hours with my kids. Hotel room was clean, staff was nice and friendly. Price was very reasonable. If we’re ever in the area again, will definitely stay here.
The property needs some upgrades and cleaning. The staff were very pleasant and the in room microwave and mini fridge were nice. The toilet did not flush well at all.
Arrived at midnight to the area and found this hotel deal online. Property sits among a sea of lodging options but I’ll return to this one again! Staff was courteous and responsive. Front desk clerk is one of the best I’ve interacted with! Very comfortable and clean rooms for our weary traveling group. I highly recommend this hotel location!
Large water bug/roach (2”) in room. Did not switch rooms as it was very late and we had been traveling for 10 hours. Got the bug.
The room was very nice though.
They comped breakfast when we told them about the insect.
Clean, friendly service. Bed was very comfortable. Breakfast is not included and to eat at their Bistro prices are way out of line. Oatmeal was 10.50 a bowl. One coffee and one apple juice came to 10.88. We chose to eat elsewhere. I do not mind paying for breakfast but not at those prices.
Great hotel! Good location, lots of parking, comfy clean rooms, and the people that work there were all super helpful and friendly! We will absolutely stay there in the future!
Kelly
Stayed 2 nights in Apr 2023
Response from Deshanna Armwood on 24 Apr 2023
Thank you for staying with us! We hope to see you again soon!
10/10 Excellent
Marilyn
Travelled with family
17 Apr 2023
Liked: Cleanliness, staff & service
Dry clean room and very helpful staff.
Marilyn
Stayed 1 night in Apr 2023
Response from Deshanna Armwood on 24 Apr 2023
Thank you for staying with us! We hope to see you again soon!
8/10 Good
Alyssa
Travelled with family, Travelled with family and small children
Pool/ hot tub was not working and we had to get our key cards reprogrammed BOTH nights as they did not work once getting back to the room at night. Bathroom was a little dirty with empty bottle in shower.