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Reviews of Country Inn & Suites by Radisson, Wilson, NC

3 out of 5
Country Inn & Suites by Radisson, Wilson, NC
4910 Hayes Pl, Wilson, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 795 out of 1570 reviews" "
Rating 8 - Good. 460 out of 1570 reviews" "
Rating 6 - Okay. 164 out of 1570 reviews" "
Rating 4 - Poor. 87 out of 1570 reviews" "
Rating 2 - Terrible. 64 out of 1570 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Apr 2024

10/10 Excellent

BARTHOLOMEW

Travelled with partner
Liked: Staff & service
Pool was gross. It needs chemicals and a good scrubbing. Steps and bottom were slimey and water was cloudy with stuff floating on top that i tried to skim out but it didnt help. Learn how to maintain your pool please. We wanted to swim but it was too dirty. The rest of the hotel was ok
Stayed 1 night in Apr 2024

8/10 Good

Irwin, MARLBORO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neat, clean and quiet for a late night stop. Great breakfast with a friendly hostess. Thanks!!
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 17 Apr 2024
We are thrilled to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Todd

Liked: Staff & service
Clean & quiet
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 17 Apr 2024
Thank you!

2/10 Terrible

Leon

Travelled with family and small children
Disliked: Staff & service
I reserved a room they Expedia for one night, and got my confirmation by text and email. When I presented my confirmation to the desk clerk, he looked in the computer and said they did not have the confirmation. They only had a single bed room available, which wouldn’t do for us and our two grandchildren. Plus it was more expensive. He told me there was nothing he could do, and I needed to take the problem up with Expedia. Thankfully, Expedia got us booked is a much nicer Comfort Suites across the street at the same rate I originally booked. Will not be staying at any Country Inn anywhere if this is how they train their staff!
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to reach out to us. We apologize for any inconveniences you encountered. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

4/10 Poor

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire place smelled like marijuana, it was disgusting. I had my kids with me so that was fun to explains that horrible & nauseating smell. The pull out couch was awful. The mattress had no padding & the metal was hard & poking through. The overall room cleanliness was questionable & I had to wipe surfaces down. It was a really disappointing stay & we won’t be making this same mistake again.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team.

6/10 Okay

Peter

Travelled with partner
Room was moderately clean. If you really looked around you would see a few dead bugs on the floor. The linens were clean. The breakfast was redundant and pretty bland, not big on fresh fruits, just apples, and selections of yoghurt was just two and nothing special about cereals or bread products. Overall, it was worth the price paid.
Stayed 3 nights in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super easy. My wife was not feeling well so we asked to stay an additional day and there was no problem.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

6/10 Okay

Zachary

Business traveller
Disliked: Cleanliness, staff & service, amenities
Not very welcoming and needs better maintenance
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to reach out to us. We apologize for any inconveniences you encountered. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

4/10 Poor

Edward

Liked: Staff & service
Found cockroach in room when we entered. Management did nothing to rectify
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to reach out to us. We apologize for any inconveniences you encountered. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Celia

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
All was good. Clean room, helpful staff, very reasonable pet fee )$30). Included full breakfast was much better than that at the Sheraton in Edison NJ, which was $22 buffet per person.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Sean

Liked: Amenities
Very clean with a very friendly staff
Stayed 2 nights in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

8/10 Good

Shari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was convenient.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Martha Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convinienty located right off of I-95, it’s a great place to stop and rest for the night. It also has many great options for food very close by, some even walking distance . Definitely recommend staying here.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, excellent breakfast
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently off the highway and near gas stations and fast food for those traveling
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great price for what I needed Halfway home from Florida.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

2/10 Terrible

Damian

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
One of the worst hotels I have stayed in, air conditioning heating unit sounded like a tractor trailer and it did not cool the room. The sink was dripping the whole night. Sheets had stains on them, bathroom shower has stains like someone dumped coffee in it.
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to reach out to us. We apologize for any inconveniences you encountered. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location lots of easy food spots and extremely easy access to major roadways!!
Stayed 1 night in Apr 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Conveniently located near I-95. Check in was fast and easy with plenty of nearby parking. Also several places to eat and get gas close by. Bolt lock on door to adjacent room was broken. They did send maintenance person who was unable to fix it. Dresser/TV stand was in terrible condition. leaning and missing hardware with doors and drawers that would not close properly.
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to reach out to us. We apologize for any inconveniences you encountered. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

10/10 Excellent

Ross J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room we were given. It was roomy and senior friendly.
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 31 Mar 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

6/10 Okay

ricardo, Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was not able to get a double bed room. Phone in room doesn't work
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 31 Mar 2024
Thank you for taking the time to rate our hotel.

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 31 Mar 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice stopping point! We would stay here again!
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 31 Mar 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

4/10 Poor

JoAnn

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities
The desk person was unfriendly and preoccupied. The coffee pot in our room was never cleaned. Very noisy guests above. I had to go back out to the desk for wifi code. He never gave it to me. He also never answered the phone when I called to get it. I was never told there would be a $30 fee for my pet. First and last time in this place
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 31 Mar 2024
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Also, the pet fee information is noted on the website.

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to 95. Clean. Good hot breakfast. Very friendly and helpful breakfast staff.
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 31 Mar 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Nice place to stay in.
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 27 Mar 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast variety
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 27 Mar 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

6/10 Okay

Jessika

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property served its purpose for a one night stay on our way to our final destination. It was clean but definitely worn in areas.
Response from Jennifer Jones - General Manager on 27 Mar 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

6/10 Okay

Kelsey

Business traveller, Travelled with partner
Liked: Staff & service
Overall a decent spot. Room was relatively clean along with common areas. We did spot a massive cockroach in the stairwell just before checkout that was concerning. We politely told the front desk, who assured it was probably just a water beetle, but that was definitely a huge roach. Threw all our laundry right in the wash on hot and left our luggage in sealed bags outside just to be safe.
Stayed 1 night in Mar 2024
Response from jj on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Wilson, NC.Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. Feedback from our guest on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice hotel.
Stayed 1 night in Mar 2024
Response from jj on 17 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Wilson - I - 95.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Lawanna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy check in. Room was clean and bed was comfortable.
Stayed 1 night in Mar 2024
Response from jj on 17 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Wilson - I - 95.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nearby to I-95 and is a clean, safe, and cost efficient option. We will definitely stay here again during our journey to Hilton Head!
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 15 Mar 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Wilson, NC - WINC. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope see you again soon.

8/10 Good

JOANN

Stayed 3 nights in Mar 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

10/10 Excellent

Roger P

Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 16 Apr 2024
Thank you for taking the time to rate our hotel. We look forward to your next stay.

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dependable place to stay.
Stayed 1 night in Mar 2024
Response from JJ on 14 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Wilson - I - 95.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness
The door to the adjoining room did not lock. I would have been concerned if I didn’t have family in that room. My husband did not have any hot water during his shower.
Stayed 2 nights in Mar 2024
Response from JJ on 14 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Wilson - I - 95.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short but pleasant. I love the laminate floors in the room. Room was decorated very well.
Stayed 1 night in Mar 2024

4/10 Poor

Ronda, Wilmington

Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs to be updated. The refrigerator in my room had problems and I finally had to unplug it…there was also a wait for anyone to be at the front desk both in the evening at check in and the checkout in the morning
Stayed 1 night in Mar 2024
Response from JJ on 14 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Wilson - I - 95.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Nicolas

Travelled with family
Bathroom was kinda dirty, toilet is leaking water at the shutoff valve and looks like it has been for awhile. A lot of messed up tile in the bathroom
Stayed 1 night in Mar 2024
Response from jj on 14 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Wilson, NC.Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. Feedback from our guest on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from i95 highway and plenty of restaurants and shopping nearby
Stayed 1 night in Mar 2024
Response from JJ on 14 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Wilson - I - 95.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Steve

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop for travelers with pets
Stayed 1 night in Mar 2024
Response from caheed on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Wilson, NC.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Arthur

Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 4 Mar 2024
Thank you!

10/10 Excellent

sheldon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jennifer Jones - General Manager on 4 Mar 2024
Thank you!