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Reviews of Super 8 by Wyndham DeKalb IL

2 out of 5
Super 8 by Wyndham DeKalb IL
800 W Fairview Dr, Jct I-88 & Annie Glidden Rd- Exit 91, DeKalb, IL

Reviews

6.8
Rating 10 - Excellent. 119 out of 593 reviews" "
Rating 8 - Good. 186 out of 593 reviews" "
Rating 6 - Okay. 151 out of 593 reviews" "
Rating 4 - Poor. 85 out of 593 reviews" "
Rating 2 - Terrible. 52 out of 593 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Apr 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never checked into a hotel with bars on the reception desk. Very secluded area. Many shady people roaming the parking lot. We didn't stay.
Stayed 1 night in Mar 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The parking lot was very icy and not shoveled or salted at all. The floors in the hotel room were very old and made hollow banging sounds when we walked or even turned in bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Jawan

Stayed 1 night in Dec 2023

6/10 Okay

Islande

Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was nice the cleaning could be better
Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room did not feel clean. There was long black hair and crumbles of dirt in our sink.
Stayed 1 night in Nov 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nicer than expected. The pool is small but a nice temp. The front desk was mostly unattended or partially attended.
Stayed 1 night in Oct 2023

8/10 Good

carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for the price
Stayed 2 nights in Oct 2023

6/10 Okay

Ronald

Travelled with group
Disliked: Cleanliness
It was a no thrills hotel like they say breakfast with mini donuts and bagels and Too cereal. And you could hear everybody talking in the halls little expensive for what you got.
Stayed 5 nights in Sep 2023

2/10 Terrible

Nicolette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PETS even though it says pets allowed
Was NOT allowed to check in with our pet (cat) even though the website and sign on door said pets allowed. Front desk was rude and refused to print a cancelation and proof I was not going to be charged. I had to demand a cancelation. It was ridiculous
Stayed 3 nights in Oct 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Pam

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

James

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to the University and not as expensive as some others in the area
Stayed 1 night in Sep 2023

4/10 Poor

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

GREGORY, DECATUR

Travelled with partner
Disliked: Property conditions & facilities
It’s a cheap hotel with a hard bed and minimal amenities
Stayed 1 night in Jul 2023

2/10 Terrible

Bill

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go there, especially if you’re a woman traveling alone or a woman with her children. Allow me to list what I found objectionable: 1) they list themselves as pet friendly. Nowhere does it say there will be a $15 charge when you show up to check in, as if you’ve got an option at that point 2) they demanded my for a credit card on arrival and immediately charged me $100 that would be refundable if they didn’t smell smoke of tobacco or other things in our room. I don’t know these people and I’m supposed to trust them to tell the truth about my room and contest a charge from out of state? 3) the room was musty and carpet damp from window air conditioning and no dehumidifier 4) the holes patched in the bathroom wall look like they were done by a child with no paint applied to camouflage the lumpy application 5) the ceiling fan in the bathroom which came on automatically when you turned on the light is on its last legs and rattles loudly 5)) there was a suspicious red blotch on the bathroom wall behind the door 6) there is a gate down at the reception desk with a plastic sheet behind it which is both inhospitable, difficult to communicate through and is downright ugly. 7) we booked a double and we’re given only one card key—one! 8) television experience was poor. I hope I’ve made it clear that this was an extremely BAD experience
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andres

Stayed 3 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
OK for an overnight stay, but not the greatest
It was weird to check in with the security gate down across the front counter. The carpets are old and need replaced. The room smelled funky, and the AC unit was old. It worked, but it was either on full blast or off. The exterior door at the far end of the building was supposed to be locked after 10pm, but the door was unlocked when we returned around midnight. Super 8 is usually my go-to hotel on trips, but this location was disappointing.
Stayed 1 night in Jul 2023

6/10 Okay

Maricela

Stayed 1 night in Jun 2023

6/10 Okay

Mark M., Boardman

Liked: Cleanliness
Stayed 3 nights in Jun 2023

10/10 Excellent

ELLIS R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Anni

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice very basic place to stay, bed was comfortable, staff was friendly. There's a large grassy area around the building - the dog was very happy about that, we took a long walk. Indoor pool is advertised but it is closed indefinitely - oh well. The only thing that made me roll my eyes was the breakfast (advertised as "breakfast buffet") - haven't seen anything that bare for a long time.
Stayed 1 night in May 2023

6/10 Okay

Terry

Travelled with family
Disliked: Amenities
I have stayed here before. It is safe, quiet, and conveniently priced. I was very disappointed in the breakfast. It mostly consisted of cold cereal and white bread. On some days they had fresh fruit, but not every day. I have been staying at this Super 8 for two years. The pool has never been open.
Stayed 4 nights in May 2023

2/10 Terrible

Christine

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator. Had to ask for clean pillow case after the room was just supposedly clean. Bathroom was tiny. Pool was not useable.
Stayed 1 night in May 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2023

2/10 Terrible

JERI EL

Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clan, spacious room. Helpful staff. The hotel is a bit isolated
Stayed 1 night in Jan 2023

6/10 Okay

Eric

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Ryan

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for price, bathroom peeling paint and black mold . Here to sleep for a couple hours is all.
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I won’t stay here again
I stayed in the room with the jacuzzi. When I got there I was told I had to pay a $100 deposit, but online it says $60. They said it was for this room but no where did it say that online. Everywhere it said $0. I understand but the worker was very rude to me about it. The jacuzzi was fine but it didn’t look like it had been completely cleaned. The room needed to be dusted everywhere. The bed made noises everyone you sat on it. Sometime loud groaning noises that woke me up. I told them in the morning at check out but I was treated like i was overreacting . I told them to see for themselves and i just thought they should know. I stayed there to get away for a night and relax. I won’t stay at this specific hotel again.
Stayed 1 night in Jan 2023

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being updated, we did have some peeling paint in the shower, small TV, The pool was cold the first day but they turned the heat up and it got better. Very helpful to me as i use a walker. We will go back to stay in a jacuzzi room next time.

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean, they even turned the heater on for me before i got there. The gentleman that checked me in was nice.. explained where things were and times of usage. Breakfast was definitely "on the go" just bagles, cereal, apples, and yogurt. I thought there would at least be a waffle maker. The pool area is locked up because its only for registered guest. There was one day I stepped out to the store for a quick trip left my dog (about 5lbs dog) i get a phone call saying that my dog is barking so muchother guest were complaining. I get there and my dog was asleep. The dog barking was a big dog like full grown huge dog bark. The dog was still barking. The guy didnt even apologize for assuming it was my dog. But other than that it was good

6/10 Okay

elbert

Stayed 1 night in Dec 2022

8/10 Good

Christopher

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2022

10/10 Excellent

Khyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Front desk and house keeping were very nice. Indoor pool for the kids. Perfect for quick get away
Stayed 2 nights in Nov 2022

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Lonna

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Arielle

Stayed 1 night in Oct 2022

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
while the property could use some updating, the facility and the room were clean. Location was ideal to the highway, very convenient. It was a great value for what we got.
Stayed 1 night in Sep 2022

2/10 Terrible

Tricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
4 people were booked into a room and they refused to give us 4 towels and wash clothes. It was a non smoking hotel that reeked of smoke.
Stayed 4 nights in Sep 2022

8/10 Good

Theresa

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Wallace

Stayed 2 nights in Sep 2022

8/10 Good

Terrance

Stayed 1 night in Sep 2022

8/10 Good

Jose Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff was really nice. The room was clean and spacious. Though they offer breakfast, my family slept through it. It was very quite and there were no wierd smells. I would definitely stay here again.
Stayed 1 night in Sep 2022