We arrived at1am, We had reservations for two queen. They were sold out. They gave us a king bed witch was okay. Staff very helpful we were lost talked us in by phone very nice. Room clean nice. Bed great. Breakfast excellent. Great place.
The night staff especially were so kind! A man and a young woman, I should have gotten their names, helped us so much and made us feel very welcome. The room was wonderful and the overall experience was great!
Stacy from Rock Hill
Rock Hill's newest 2008 hotel is located in historical York County, 15 miles south of Charlotte, North Carolina. Guest rooms …More
"Nice hotel close to lots of places to shop & eat."
I checked in late Friday night the front desk was courteous and friendly. Checking in was a breeze & the room was clean and pretty up to date. I was on the highway side but once the sliding glass door was closed it was quiet.
During our stay there they were in the process of refurbishing our floor. The people doing the work were quiet, professional, quick and very friendly. I'm sure it's difficult working around sleeping people,children running in the halls and those like me that keep forgetting something in the room. The gentleman doing the wallpapering on our floor was wonderful - great choice in a work partnership.
Additionally, there was a mix up with my reservation when two rooms were booked instead of one. The manager at the hotel, Matt, was very helpful as was the Expedia representative. Matt was always friendly and helpful. Always a smile. You can tell he really enjoyed working there.
I've stayed there before and will be staying again.
Hilton Garden Inn Rock Hill hotel of South Carolina is in the Manchester Village business and retail center near I-77 and …More
My family and I made a pit stop in Beckley on our way home from Florida. The front lady was beyond amazing and helpful! She went above and beyond from the time we check in to the time we checked out. Will stay again next yr in our yearly trip to Florida
Easy to get to, it was very close to our son's home. The breakfast was great and the dinner room was very clean with a large screen TV. Plenty of food and varieties for your picky eaters. The staff was also great, very friendly and polite. The rooms were very clean and the beds were very comfortable. The location was very good and well lite.
My only complaint was booking the 3 day stay through Expedia we requested a king bed and I also called to confirm the reservation and asked about the king size bed, but when we checked in we were given 2 queen size beds, they did not have Kings size left....this was also in other reviews when we were looking into hotel in Rock Hill, SC. This was minor and we had a great stay.
This was my first time in a Country Inn Suites...But I will tell you it will not be our last....when you walk into the lobby, it is like walking into your grandmother living room...it gives you the feeling comfort and you are home!
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