Individually decorated, individually furnished, desk, iron/ironing board
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Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
805 21st St Ne, Austin, MN

Reviews

6.4
Rating 10 - Excellent. 70 out of 370 reviews" "
Rating 8 - Good. 108 out of 370 reviews" "
Rating 6 - Okay. 66 out of 370 reviews" "
Rating 4 - Poor. 58 out of 370 reviews" "
Rating 2 - Terrible. 68 out of 370 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Stayed 1 night in Mar 2024

2/10 Terrible

Cassondra

Business traveller, Travelled with partner
Disliked: Amenities
The tenant lady who checked us in was clearly heavy intoxicated. The room was never cleaned maybe new sheets but food crumbs everywhere and toilet seat was filthy with dried urine and shower never cleaned. White towels possible clean but heavily stained. Thankfully no bed bugs or roaches i could see. I will never be staying here again
Stayed 1 night in Jan 2024

6/10 Okay

Majdi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from front desk mgr on 27 Dec 2023
thank you for staying with us we look forward to seeing u again in the future

2/10 Terrible

Lorena

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
At check-in the desk clerk was shouting at a kid sitting at a table in the lobby- acted threatening. I stood outside the door wondering if I should call police. He came to the door and a switch flipped- acted very helpful. I was extremely uncomfortable, but checked in. Tried to explain he was upset about an employee who is drunk & doesn’t do his job. Later while in my room I heard a lot of shouting and commotion outside. Wondered again if I needed to call police. I had to go to the office for towels- was kept standing for 5 or more minutes while the clerk again harangued the kid at the table- then told me he didn’t wait on me right away b/c he “thought I should hear the explanation since I walked in to the previous incident.” I did not feel safe, and the clerk was completely unprofessional. I had booked for 2 nights but did not stay the second night. I asked about a refund for the second night but the clerk wanted my phone number and other information, but then said I would have to call the actual manager about it. I did not feel safe leaving my information so cut my losses. An absolutely horrible experience.
Stayed 2 nights in Nov 2023

8/10 Good

Mary

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Yawo

Stayed 1 night in Nov 2023

2/10 Terrible

Addie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was by far the rudest person we have ever come across. 730 at night and she comes over to our room either drunk or high in front of my kids asking what the hell we are doing because my husband went to wrong room. We were dropping stuff off at our room. She treated us as criminals. Then when we asked her what was the problem she turned around and flicked us off. Next morning asked for management info and she wouldn't give it out she said shes the manager and been there for 14 years. I asked her for a receipt and she asked me why when we paid cash. We checked out like at 630am because she made our experience there the worst.... Very unprofessional.... also the room was dirty, broken ac unit, she gave us a used suave bottle to use for shampoo....
Stayed 1 night in Oct 2023

2/10 Terrible

jan

Disliked: Cleanliness, staff & service, property conditions & facilities
I needed to change my arrival date - spent 2 days trying to call hotel with no answer. I talked to one of your people, they said they would handle it and I would be emailed in 72 hours. There was no email from you. I arrive at hotel, office is closed with no way to reach anyone. I went to another hotel. Please confirm that I was not charged by the Roadway Inn & Suites.
Stayed 3 nights in Sep 2023

2/10 Terrible

Gregory

Disliked: Amenities
There was a fire. No rooms available and no one told me.
Stayed 2 nights in Sep 2023

2/10 Terrible

Grisel

Stayed 2 nights in Jun 2023

2/10 Terrible

Ashton

Stayed 3 nights in Jun 2023

2/10 Terrible

Ashley

Stayed 2 nights in Apr 2023

4/10 Poor

Amollia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is so sketchy and scary! Spend the same amount of money and to go a Super 8 on the other side of town. They double booked the room I was to stay in so they offered to upgrade me to whirlpool suite. I got in that Suite & clearly maintenance was working on the toilet & whirlpool tub as it was filthy dirty and tools everywhere. I went back to the desk to let her know it was not ready for a guest so they moved me to another king bedroom suit-- very large, lots of space, 3 beds -- but the lock on the door did not work, anyone could walk in any time, doors slamming w/loud voices right outside my door until well after 1:00 AM and no noise cancellation - like the walls are paper thin. You could almost talk to the person the next room through the walls. Two TV's - No Remotes so they don't work. The beds in my final room looked like a maid recently put blankets on it but the pillows were all askew like someone just took a nap in the bed 10 minutes ago. I felt I had to keep getting up every hour through the night to check the parking lot to be sure my vehicle was still there and not stolen. Would not stay here again, although one of the Nicer Hotels in town should definitely pouch the front desk staff people here as they are 5 Star all the way, but this hotel is not.
Stayed 1 night in Apr 2023

6/10 Okay

LaFern

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Property was clean and maintained. Older property and run by a private individual. Loved the hospitality, room wasn’t dirty: clean bedding, towels, bathroom. Had its quirks due to its age. Loved being able to pull up to my room and enter right from the lot and not needing to go through a lobby or hallway. Amenities and furniture were on point.
Stayed 3 nights in Mar 2023

10/10 Excellent

Antonio

Stayed 1 night in Jan 2023

10/10 Excellent

Shaun

Stayed 1 night in Nov 2022

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. This property is not deluxe, but clean, quiet place to sleep and recharge for the next step on your journey. Painting renovations underway when we were there indicate that managers are seeking to improve overall appearance.
Stayed 1 night in Sep 2022

2/10 Terrible

Berselynna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice but needs to clean. No towels in the rooms. Rooms smells bad and the bedding are not clean. We could've over looked these since we were spending only one night. Front Desk lady was drinking Jack Daniel in thr lobby with a gentleman. She was really disrespect and cursed out a gentleman who is checking. The gentleman left the establishment. She assigned one room n make the key for another room. She kept on speaking to me in spanish. She assumed I was spanish.She also stated that she is scared of us because there are a lot of people. I informed her that was a softball team n we we're there for a tournament. We throws my credit back to me after I asked for a extra room. We rented 4 rooms total for our team.... Shame cuz the room were decent enough to accommodate us. Management needs be aware she was drinking on the job... Maybe she's the owner not sure.... I will never stay there in the future......
Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable we spent 4 nights there. Any requests we made were handled with a smile. Oh, Venessa the manager is the best also was gizmo the cat
Stayed 4 nights in Sep 2022

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I feel really bad about leaving a bad review because the people in the office were very nice and friendly. But in all honesty, I have to say our room was not clean, smelled bad and we felt somewhat unsafe.
Stayed 1 night in Aug 2022

6/10 Okay

jeffrey

Travelled with group
Stayed 1 night in Aug 2022

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities, room comfort
nails
under construction road full of nails
Stayed 1 night in Aug 2022

8/10 Good

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Lynn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health department should shut this place down.
Does the health department shut down hotels? This place is a health hazard. It smells like flooded moldy trash. There was a burn hole through our comforter. There were wet sheets on the bed, and no mattress pad. The shower handle almost fell off when we tried to turn on the shower. There was a disgusting stained chair in the room. I tried to get a refund when we saw the room but was refused. I’ve never seen anything this disgusting ever.
Stayed 1 night in Aug 2022

4/10 Poor

Julie

Disliked: Staff & service, room comfort
No towels on room
I checked in at 8:30. The front desk person was frazzled and not helpful. There were no towels in the room. When I called the front desk it sounded like a construction crew. I walked to the office and it was closed. I was not able to get towels.
Stayed 1 night in Aug 2022

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

6/10 Okay

kelsey

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It was underconstruction when we went there. The lady was almost trying to talk me out of staying even though I had already paid. The blankets were so thin and barely big enough for my husband and I to share. It worked for a place to lay my head down for the night but thats about it.
Stayed 1 night in Jul 2022

6/10 Okay

Taisiya

Liked: Staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRASHY GARBAGE
I WILL NEVER STAY AT THAT GROSS GARBAGE PLACE AGAIN !!! It needs to be condemned, The attendant is very rude, no clean towels, dirty room etc…. WARNING !! If your reading this PLZ DON’T STAY !! You’ll be better off sleeping in the bushes in the snow
Stayed 1 night in Jul 2022

10/10 Excellent

jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Paul, Green Bay

Liked: Cleanliness, staff & service
It is a small property. It’s like an old style motel with individual rooms all on ground level like separate cabins. Fine for me but most people would not like it. Owner/staff was great. Very helpful.
Stayed 1 night in Apr 2022

8/10 Good

Dallas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Rodeway was affordable with super comfy beds. Only negative is that the tv was static. That was ok since we were gone most of the day.
Stayed 2 nights in Apr 2022

8/10 Good

Cherish

Stayed 1 night in Apr 2022

6/10 Okay

Douglas

Travelled with group
Stayed 2 nights in Feb 2022

4/10 Poor

David, Markesan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was clean, but maintenance and repair was poor. Area outside lighting was inoperable or not turned on. No outside lighting including no outside door light.Cold wind whistled through door area. Neighboring room had different visitors coming all night till 3:30 am.
Stayed 1 night in Nov 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

4/10 Poor

Surojeet

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2021

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Samantha at the front desk was so friendly and helpful! The room was clean and quiet and the beds were comfortable.
Stayed 1 night in Oct 2021

6/10 Okay

Kevin

Stayed 2 nights in Oct 2021

8/10 Good

Clinton

Stayed 1 night in Oct 2021

8/10 Good

Lourdes

Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A decent dum
The motel was a dump but the service was decent. My mom has Asthma and can't be near smoke. She got a non-smoking room that smelled horribly of smoke. They were kind enough to offer her another room though
Stayed 1 night in Jun 2021

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Mark

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service, room comfort
The room was ok, and it was clean.
Stayed 1 night in Aug 2021

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fool me once
Pretty much a dive. Door was recently repaired from being kicked in and not repainted. Unfinished plaster holes in the wall. Plaster crumbs on the kleenex holder. Won't be staying there again.
Stayed 1 night in Aug 2021

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021