Hotel has extremely helpful and friendly front desk staff. Rooms are clean, good AC, plenty of hot water for showers. Especially helpful was the towne car mode of transportation getting to and from Mayo Clinic. There are plenty of surrounding restaurants within 2-3 blocks of hotel. Everything was easy whether needing an extra blanket or getting directions. Thanks for making my week long visit hassle free.
Connected to Mayo Clinic in downtown Rochester. Convenient to shops and restaurant. Rooms are clean and efficient. Everyone on the staff made an extra effort to see that needs and wishes were met. Location
The staff was very friendly and helpful. We stayed there for 5 nights on the third night our backs were getting a little sore from the firm mattress. I mentioned it to the staff and a little while later they showed up with an additional mattress pad and some more padding they got from another hotel. I was impressed that they would make the effort to make sure our bed was comfortable.
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