This is a great location, on the beach, with beautiful infinity pools. The rooms are large with great views. The facilities are well maintained and the staff is great. There are 4 restaurants with options for all tastes. We enjoyed our stay. We got help from the staff and recommendations for local tours. A good hotel for families or couples.
The hotel was fantastic. Great staff, awesome room, and in the middle of everything that we needed. The manager Horratio lined up surf trips, boat trips and took care of restaurant reservations. The roof top breakfast with the best view in Punta Mita is a great way to start the day.
Hotel des Artistes located in the Punta de Mita Beach Club and Spa- is a new five star boutique luxury beachfront Hotel …More
"Lovely setting with excellent accommodations and c"
My husband and I were looking for a location we could spend several days relaxing in a quiet atmosphere and this was our 1st visit here. The 4 Seasons in Punta Mia exceeded our expectations. The accommodations were comfortable, clean and inviting. The food and drinks excellent and the service was OTT. I was blown away by the attention to detail by the house keeping service. They seemed to be reading my mind when it came to restocking beverages towels/toiletries all the way down to the fresh fruit selection. We really enjoyed the personal treatment given by Enrique, the activities director. He was knowledgeable on many levels and his kind demeanor was pleasant, a true asset to your service team. Thank you for a wonderful experience, we will definitely be back.
This resort is well deserving of its five star rating. From the resort itself, the grounds, and the excellent staff. The meal options are great. From the private restaurant on the Royal side to the Grand Palladium restaurants, all were great. One perk of staying at the Royal Suites is that you can have your butler make reservations(GP guests can't make reservations) and get you the best seats at the restaurants. The service at the pool on the Royal side are great, from grilled shrimp skewers, fruit skewers, etc, that they bring to you are a nice treat. Visit the Lobby bar for the best drinks and A/C. The meals they serve a la carte as well as buffet in the Royal restaurant are great. We were pleasantly surprised that they offered poolside yoga in the morning with Tanya which was a really nice and unintimidating. A great way to start another relaxing day. After spending some time on the Grand Palladium side of the resort it was always nice to come back to the peace and quiet of the Royal Suites. The Balinese beds and Loungers by the the beach were a great place to spend time with great views of the ocean and mountains in the background. Every staff member always greeted you with a smile and was more than accommodating in meeting your needs. Butler service was great(Louis/Oscar). The rooms are great, huge and clean. Anyone looking for a relaxing time would be happy to spend some time at the Royal Suites.
Overall hotel is 5/5 but the stuff behavior is not up to the mark. Especially one of the front desk representative was very very rude even when the mistake was at hotel's end.
I reach hotel at 2:30 pm for check in. Room wasnt ready by the and they asked us to wait for 30 min. By 3pm they requested us to take lunch so that they can finish the room cleaning but when we came back at 3:45 the room wasnt ready yet. Front desk representative was such a non sense person that he said we only guarantee check in by 3pm but we dont guarantee that your room will be ready. With a very rude behavior he said at 4pm that you room will be ready in next 20 min. But then we contacted manager on duty and she changed our room and gave us another one which was ready. Apart from this bad experience hotel is superb.
Hotel and staff were excellent. The spa was excellent too. Food was average at best. The breakfast buffet was The highlight of The meals. Room was very clean mini fridge restocked with bottled water and beer everyday. Beach was rocky. Hard to play in the beach.
Pocket Guide: Puerto Vallarta Riviera Nayarit Hotels
A sister resort to Puerto Vallarta, Nuevo Vallarta has managed to maintain a personal charm. Resorts and restaurants line the city streets, perfect for vacationers. Nearby attractions include the chance to swim with dolphins or simply birdwatch along the Ameca River, home to hundreds of wild birds. Nuevo Vallarta prides itself on wildlife preservation.
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