The staff, food and accommodations were excellent. The pools, easy access to the beach and great service made our vacation terrific. Our only complaint was that there wasn't much for our teenagers to do. Having some on-site entertainment or easier access to beach-related activities would have been awesome and made the experience a bit more fabulous for all of us.
It is really impressive! Off the charts! I stayed in the Brisa suite which must be about 2000 sq ft witj everything you need. Views are amazing, as the hotel facilities. Stop by local supermarket in vallarta or on the way to the hotel. You wont have a lot of options for snacks and other last minute needs in hotel. You might want to buy snacks, sodas, water, detergent, paper towels, etc. Beach is the best I have seen in the Pacific. I counted 7 pools, one infinity pool measuring like 400 ft long. If you wanna relax is the perfect place. If you or your kids want to be stimulated or entertained, find another place. Only one restaurant open at any time. Food is great but only few options. They strive to provide best service
We had a great stay! The hotel and the facilities around are great. Location could not be too much better either. The only thing that disapointed us where the food in the residences where we stayed. We went to the Resort part which was a bit better. I would not rate the food great for this luxerios hotel!
Our hotel room/apartement at the residences where very spacious and the location where great! It looked awesome up on arrival, but cleaning could have been a little better!
Would probably come back because of the great location and the service!
This resort is well deserving of its five star rating. From the resort itself, the grounds, and the excellent staff. The meal options are great. From the private restaurant on the Royal side to the Grand Palladium restaurants, all were great. One perk of staying at the Royal Suites is that you can have your butler make reservations(GP guests can't make reservations) and get you the best seats at the restaurants. The service at the pool on the Royal side are great, from grilled shrimp skewers, fruit skewers, etc, that they bring to you are a nice treat. Visit the Lobby bar for the best drinks and A/C. The meals they serve a la carte as well as buffet in the Royal restaurant are great. We were pleasantly surprised that they offered poolside yoga in the morning with Tanya which was a really nice and unintimidating. A great way to start another relaxing day. After spending some time on the Grand Palladium side of the resort it was always nice to come back to the peace and quiet of the Royal Suites. The Balinese beds and Loungers by the the beach were a great place to spend time with great views of the ocean and mountains in the background. Every staff member always greeted you with a smile and was more than accommodating in meeting your needs. Butler service was great(Louis/Oscar). The rooms are great, huge and clean. Anyone looking for a relaxing time would be happy to spend some time at the Royal Suites.
I just returned from a 4 day stay at Villa Estancia where I went with my two young kids, husband, and mother. We had a wonderful stay and would definitely return. We especially liked the use of the neighbor resort, the Flamingo, which offered many pool activities that catered to kids and the pristine beach.
Traveller from San Luis Obispo
Located in Nuevo Vallarta on the shores of Banderas Bay, this hotel is a 2 km (about 1 mi) stroll on the beach from …More
Overall hotel is 5/5 but the stuff behavior is not up to the mark. Especially one of the front desk representative was very very rude even when the mistake was at hotel's end.
I reach hotel at 2:30 pm for check in. Room wasnt ready by the and they asked us to wait for 30 min. By 3pm they requested us to take lunch so that they can finish the room cleaning but when we came back at 3:45 the room wasnt ready yet. Front desk representative was such a non sense person that he said we only guarantee check in by 3pm but we dont guarantee that your room will be ready. With a very rude behavior he said at 4pm that you room will be ready in next 20 min. But then we contacted manager on duty and she changed our room and gave us another one which was ready. Apart from this bad experience hotel is superb.
Hotel and staff were excellent. The spa was excellent too. Food was average at best. The breakfast buffet was The highlight of The meals. Room was very clean mini fridge restocked with bottled water and beer everyday. Beach was rocky. Hard to play in the beach.
Pocket Guide: Puerto Vallarta Riviera Nayarit Hotels
A sister resort to Puerto Vallarta, Nuevo Vallarta has managed to maintain a personal charm. Resorts and restaurants line the city streets, perfect for vacationers. Nearby attractions include the chance to swim with dolphins or simply birdwatch along the Ameca River, home to hundreds of wild birds. Nuevo Vallarta prides itself on wildlife preservation.
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