We have been to this resort twice now have loved it every time. The one down fall is that the food is just ok most of the time. You won't be eating very much Mexican food and that's what we would request.
We stayed at XCARET from Dec 4 - 11, 2014. Had a great time. Hotel was great, but it required alot of walking to get around.
we were disappointed that the stay did NOT include some type of discount at the XCARET Park which was next door and cost $99 a day. If we had brought a Master Card Credit Card we could have had 2 days at the park next door for the $99, but the hotel website did not indicate this. Time Share folks at the hotel tried to get you to see their 90 minute presentation for a weeks stay at the hotel. The hotel is huge, clean and the staff are all friendly. The shows at the hotel were o.k., but very very loud. We left early at the Michael Jackson show because it was tooooo looooooouuuuuud.
You could view the dolphins (free) and we had to ask several of the hotel staff before getting a straight answer. The beaches and day time activities were all great. at the park next door, but the directions on how to get there were not very good
We would recommend this hotel to our friends, vbut would advise them of the above items.
Harry from Virginia.
My husband and I celebrated my birthday at this resort. We checked in the day beffore my birthday and after checking in, I had the wonderful opportunity of meeting Viviann. She was the hostess that informed us of all of the aminities there as well as assisted with making our dinner reservations. I happened to mention that the following day was my birthday. Well guess what? On my birthday I was surprised with room service bearing a lovely birthday cake, and upon our return to the room later that evening the bath tub was filled with warm water and lots of beautiful baloons. The grounds are beautiful and so clean, the staff is very professional and the food is good. There is entertainment each evening as well as there was a pool party. I also learned to Salsa. The beach is clean and well attended to by the staff.
"Nice resort about 45 minutes from Cancun airport"
Secrets Capri has a good location; beach is OK but not superb; high winds restricted parasailing and kayak activities during our stay; meals were all very good and the wait staff was also very good; appreciated the adults only hotel; all guests were friendly, respected each other, and seemed to enjoy the resort.
We enjoyed a wonderful 2 weeks at this hotel for our honeymoon. The hotel itself is built in the Mayan Style in beautiful landscaped gardens. The hotel staff were fantastic, they couldn't do enough for you and always with a smile. The restaurant was good with fresh food. The ruins are short 15 minute bicycle ride away as are stunning beaches up the coast. Tulum town is also 15 mins away by bicycle, offering many bars, restaurants and gift shops. There is a huge choice of tours and day trips to the surrounding area - Sian Ka'an is not to be missed, nor Coba Mayan ruins or the various cenotes. Holiday of a lifetime :)
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