Viva Wyndham Maya Resort - All Inclusive (Playa del Carmen, Mexico)

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On the Caribbean Sea

The Viva Wyndham Maya is situated on a white-sand beach facing the bright, blue sea, within the exclusive Playacar community, home to a championship, 18-hole, Robert Von Haage-designed golf course. Show more

All-Inclusive resort

Included in the room rate at Viva Wyndham Maya are dining at Mediterranean, Mexican, and Italian restaurants, personal trainers in the fitness center, group tennis and sailing lessons, and a kids club.

Tropical views

Colonial-inspired guestrooms at this Playacar resort on the Riviera Maya have private patios or balconies that overlook lush tropical gardens, and include satellite TVs, and direct-dial phones. Hide

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Rooms & Rates

Please enter dates below.

Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 26/06/2013. The check-out date cannot be after 26/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Superior Garden View All-Inclusive - Europe


		One king bed or two double beds. Private, furnished balcony or terrace with garden view. Satellite TV with music stations and U.S. channels. Minibar, replenished daily with complimentary bottled water and soft drinks. Air conditioning. In-room safe. Direct-dial telephone with voice mail. Exterior corridors (no elevator).

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Pets not allowed
Check-in time starts at 3 PM
Check-out time is Noon
No elevators

Special Check-In Instructions

As of November 14th, 2005, all passengers visiting Viva Wyndham Maya & Viva Wyndham Azteca must present their passport, immigration card, or ID at the front desk and allow the person on duty to photocopy either of these documents. This new procedure is due to new tax measures that the hotel must comply with.

Promotions

Honeymoon Promotion

Honeymooning couples who book a minimum three-night stay will receive the following at check-in:

Upgrade to a higher room category (subject to availability)

Bottle of champagne or sparkling wine

Fruit basket

Hors d'oeuvre tray

7x4-inch picture

Two t-shirts

Copy of marriage certificate is required at check-in.

All-Inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive children's activities

A Junior Club (ages 12-16) and a Kids Club (ages 4–12) offers a program of supervised activities including:

Arts and crafts

Beach and pool activities

Talent shows and contests

Video, board, and table games

Use of children's swimming pool/clubhouse/playground

Not included: Babysitting services

All-Inclusive food and beverages All meals 24-hour snacks Unlimited domestic alcoholic and nonalcoholic beverages, and house wine Welcome cocktail Access to à la carte restaurants at companion resort, Viva Wyndham Azteca (reservations required, limited space) Taxes and gratuities

Not included: Premium liquors and wines; upgraded menu items such as lobster; room service

Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

Water sports

Sailing

Windsurfing

Kayaking

Boogie boards

Water polo

Snorkeling

Use of swimming pool/spa tub/beach and pool chaise lounges/towel service

Not included: Snorkeling trips; scuba-diving courses and certification; fishing trips

Land sports

Tennis

Beach volleyball

Climbing wall

Bicycling

Mini soccer

Bocce ball

Trampoline

Use of fitness center/sauna/steam room

Not included: Spa and beauty products, treatments, services; horse riding; golf

Classes/instruction

Circus Trapeze (with instructor)

Water aerobics

Introductory group scuba-diving lesson in the pool

Caribbean dance classes

Aerobics

Stretching

Personal trainer in fitness center

Pilates (one time per week)

Group lessons in windsurfing, sailing, kayaking, and tennis

Not included: Scuba-diving courses and certification

All-Inclusive entertainment/nightlife Daily activity program Live nightly entertainment Entrance to disco Theme parties

Not included

Airport transfers

Spa and beauty products, treatments, services

Optional or outside tours and excursions

Motorized water sports

Incidental purchases

Telephone, fax, and Internet access charges

Business services

Laundry and dry cleaning

Video and photo services

Babysitting services

Medical services

Room service

Airport taxes may or may not be included.

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Property Amenities

Swimming pool - outdoor
Poolside bar
Spa tub
Full-service health spa
Massage - spa treatment room(s)
Sauna
Health club
Nightclub
Bar/lounge
Restaurant(s) in hotel
Parking (free)
Multiple large conference rooms
Audio-visual equipment
Internet access in public areas - surcharge
Business services
Multilingual staff
24-hour front desk
Porter/bellhop
Security guard
Medical assistance available
Beauty services
Tour assistance
Hair salon
Gift shops or newsstand

Shopping on site
Dry cleaning/laundry service
Total number of rooms - 480
Number of floors - 2
Tennis on site
Business center
Supervised child care/activities
Wedding services
Coffee in lobby
Complimentary newspapers in lobby
Concierge desk
Currency exchange
Event catering
Internet access in public areas - high speed
Laundry facilities
Babysitting or child care
Garden
Airport transportation
Dial-up Internet access - surcharge
One meeting/conference room
Multiple small meeting rooms
On-site car rental
Swimming pool - children's

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

Guestrooms at Viva Wyndham Maya have private balconies or patios that overlook the resort's vibrant tropical gardens. Included are satellite TVs with music stations and U.S. cable channels. Minibars are replenished daily with complimentary bottled water and soft drinks. Direct-dial telephones with voice mail are also provided, as are in-room safes.

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Viva Wyndham Maya Resort - All Inclusive, Playa del Carmen, Mexico, Rooms Guest Room

Room Amenities

Balcony
Air conditioning
Climate control
Access via exterior corridors
Direct-dial phone
Complimentary bottled water
Minibar
Coffee/tea maker
Wake-up calls
Daily housekeeping
Turndown service
Complimentary toiletries

Hair dryer
Iron/ironing board
In-room safe
Window opens
Clock radio
Desk
Electronic/magnetic keys
Satellite television service
Rollaway beds available
Cribs (infant beds) available
In-room massage available
Complimentary newspaper

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Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Guests can also enjoy dining facilities at a companion resort, Viva Wyndham Azteca All Inclusive, one hotel away (reservations required, limited space).

La Terraza - Buffet-style restaurant. International cuisine. Themed dinners. Breakfast, lunch, and dinner.

Portofino - À la carte Mediterranean cuisine. Reservations required. Nightly dinner.

Hacienda Don Diego - À la carte Mexican cuisine. Reservations required. Nightly dinner.

Miramare - À la carte pizza and pasta restaurant. Reservations required. Nightly dinner.

The resort also provides a cocktail and snack bar, lobby bar, swim-up bar, and a disco bar. All are open from early morning to late evening, while the disco bar opens in early evening.

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Viva Wyndham Maya Resort - All Inclusive, Playa del Carmen, Mexico, Dining Restaurant

Recreation

Golf - driving range nearby
Golfing nearby
Personal watercraft nearby
Scuba diving nearby
Motor boating nearby
Hiking/biking trails nearby
Horse riding/rental nearby
Parasailing nearby
Bird watching nearby
Fishing nearby
Aerobics on site

Bicycle rentals on site
Pilates classes on site
Playground on site
Rowing or canoeing on site
Running track/path on site
Sailing on site
Snorkeling on site
Surfing/boogie boarding on site
Swimming on site
Volleyball on site
Windsurfing on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Viva Wyndham Maya Resort - All Inclusive

4.1

out of 5

avg. guest rating

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Showing 1 - 10 results (of 217) · See more Viva Wyndham Maya Resort - All Inclusive reviews

A Traveller

4.0

out of 5

“All in all a good experience”

Have to admit, I was a little reluctant to stay at an all-inclusive. I've been to St. Johns and Provo before, and stayed at a rental house and small resort (respectively) so this was quite a bit different. If you are looking for a quieter, more private escape then don't stay here. There are many AI resorts all around, so strolling the beach isn't really relaxing. The hotel staff is FANTASTIC. Friendly, helpful, and courteous. Food was...mediocre at best. Make reservations at the 2 restaurants the second you check in. We only got 2 during the 5 days we were there, and 1 was at 9:30 pm. Beach is great, water is clean and warm, tons of activities each day (paint a pot by the big stage - Romeo is an artistic genius!). All in all, it was a good experience. We had an incredible time, and would recommend it for groups or a few couples going together (or, if you are in your early 20's). Also, be sure to arrange for shuttle transportation - it is a 45 minute drive from the airport and you will want to be safe.

Area recommendations

I would recommend staying at the resort mainly. We wanted to get into town to 5th avenue, but were too content at the beach. We did go on an excursion with Alltournatives to Coba - it was great!

What to pack

Bring some long sleeves for the nighttime. We went in early November and it can get a bit chilly at night (air temperature is warm, but relative it is cold)

Dining

Don't get your hopes up - the food at the buffet was pretty bad

Nelly G from Framingham,MA

3.0

out of 5

“Spend a little more and go somewhere else”

For the money we paid, we did not expect luxury but I'm glad we spent only 5days in this hotel. The room was nice and clean but smelled so musty and moldy that it bothered our nose. The food: First of all let me say, we are not picky eaters and eat pretty much everything but never had a really good food the whole time.The buffet was very small and had the same tastless food every single day. They served only one kind of fish and no seafood at all! There is only one pasta staion but there was a mile long line, so we didn't eat pasta the whole stay.For the 5days, you can make 2 restaurant reservations. The mexican restaurant was awful, the appertizer taco was so dry, I couldn't even bite on it .The last 2 days instead of celebrating my husband's Birthday, we got very sick. We drank only bottled water, maybe from the food? We had stomach ache, chilles, bad diarrhea and got very weak. The beach is beautiful and kept very clean. lots of palapas, no problem there.The hotel ground looks like an eco resort but not kept up very well. Dead, dry leaves are everywhere, not cleaned up.We went to the famous 5th Ave but hated it. Sales people are very pushy, you can't even walk in peace, every second you have to say: "No, thank you". One guy we said no, thanks to goes: "That's how you treat the poor mexicans?" We love to help local people but it was too much... Also visited Tulum and Coba, we had fun. We would chose an other hotel next time.

A Traveller from New Jersey

3.0

out of 5

“Not impressed”

The hotel could use major renovations. Our room had ants and they need staff they speka english, since most of the tourist are American. Howvever, Oscar made our stay better!

Area recommendations

Playa del Carmen

Nightlife

The nightlife was great!

Janie H from Morgantown, WV

4.0

out of 5

“Excellent Value”

My friend and I just returned from a week at the Viva Wyndham Maya. This was a girls trip that we planned last minute (only a month in advance). Viva Wyndham is rated a 3 star resort which is the lowest rated resort that I have stayed at so I was a bit concerned. This was my fourth all inclusive trip to Mexico (Puerta Vallarta 1X and Cancun 2Xs) and my first to Riviera Maya. I was VERY pleased with this hotel. The grounds, which have mature landscaping and Mayan inspried art throughout, are simply lovely. We requested an ocean view room and received one although this is challenging in the Riviera Maya vs. Cancun due to the building codes that limit hotels to 3 stories. Consequently, the properties in the Riviera Maya are much bigger and have more green space but are more spread out and have fewer ocean view options. There are very few waves so guests are safe to Sea Kayak and snorkel from the beach. Highlights: the activities, sports and entertainment staff are excellent, gorgeous beach , lounge chairs plentiful, awesome adult pool, lobby bar w/piano music in the pm, made to order coffe drinks in am . Lowlights and really one of my only complaints aside from the # of smokers, was the buffet, previous reviews were right on the mark with this-it was entirely TOO HOT, almost unbearable. Food was fine, we were lucky to get more than 3 reservations for dinner (kindness and small tips go a long way.) Overall a wonderful vacation and excellent value for what we paid.

craig c from Queensland, Australia

4.0

out of 5

“good value for money”

We found this hotel to be very good value for money, the bar staff and waiters/waitresses work hard and are very pleasant, the check in desk was at times a little crowded and slow to process people, the entertainment at night was very enjoyable and there were heaps of activities to do during the day organised by the workers. All in all we stayed 10 nights and had a wonderful time and would go back again.

A Traveller from Willowick, OH

5.0

out of 5

“Great place to stay. Thumbs up”

Excellent hospitality. Very clean resort. Beautiful surrounding, Nature's way of relaxing environment throughout resort. Very hard working employees. Constatnly cleaning and maintaining to perfection. Good entertainment, plenty to do. Great dining. Can't go hungry or thirsty. (being in nature of mosquito season, resort did, yes have pesty bugs under control) Thank you! One Suggestion: to have installed few coin operated laundry machines, with constant change of clothes. Didn't have much clean clothes left, and hate to travel with luggage full of dirty laundry. We would prefer to have washed our own clothes. The public laundrymat was not convenienently nearby. I did have one complaint though. If all inclusive resort, why do we have to pay for internet access? We had to do airline check-in for departure & print our boarding pass. There is no Kiosk. Front desk told us we have to pay to get on the internet.

Area recommendations

Same. Enjoy Riviera Maya. Playa del Carmen. Great newer town, (No high rise buildings, not overpopulated. Excellent service for All Inclusive resort. Hardworking people to keep tourists coming back . Impressively very clean.

A Traveller from Claremore, OK

4.0

out of 5

“Will probably go back”

Great place! The beach was probably the best beach I have ever been to down there. The activities staff were great. Took a 19 and 13 year old - they are wanting to go to this same resort next year. Always something for them to do there. The buffet restaurant needs some air going thru it - it was too hot - tried not to eat in it. The resort squeezed too many chairs onto the beach - it was necessary for the amount of people, but would have liked a little space between each chair. Even with these few issues, my husband and I will probably go back again. We have been going to the whole Yucatan area 1 or 2 times a year for the past 10 years and have never stayed at the same resort, but very probable that we will stay at this one again.

A Traveller from Buenos Aires

1.0

out of 5

“Awful service”

I had never stayed at a hotel with such a poor service level. The quality of the food is bad. I suggest to look for better options.

Roberto from Milano

4.0

out of 5

“Viva Windam All inclusive very good”

Very good price and location, clean rooms and great food

A Traveller from New Jersey

3.0

out of 5

“Not a V.I.P?”

The ViVa Wyndham Hotel lacked hospitality and a warm welcome. When we arrived we were told our rooms would be next to each other. The rooms were separated by a stairwell and they reeked of cigarettes. We requested a change of room and fortunately they were better and adjoined. We also found out that if you did not have a V.I.P status which is promoted at the hotel, reservations at the restaurants were limited. The selection of the food at the buffet was not great.

Area recommendations

Playa Del Carmen is a great location for shopping and sight seeing.

Getting there

I learned that it is important to know the check in time at your hotel before booking your flights. We were stuck waiting 2 1/2 hours to check in.

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Showing 1 - 10 results (of 217) · See more Viva Wyndham Maya Resort - All Inclusive reviews

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