The Royal Playa del Carmen All Inclusive Spa & Resort (Playa del Carmen, Mexico)

Rooms & Rates

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Room type

Royal Junior Suite - All Inclusive


		One king bed or two double beds with pillowtop mattress(es) and duvet. 61 square meters (653 square feet). Terrace or balcony with chairs and hammock, and views of city, resort, or ocean. Double jetted tub. Upholstered chaise lounge. Table and two chairs. 29-inch, flat-screen satellite TV with CD/DVD player. Dual-line cordless phone with bilingual voice mail. Laptop-compatible in-room safe. Clock radio. Marble bathroom with telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Coffeemaker. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service. Bedside controls. Air conditioning. Ceiling fan.

Royal Jr Ste Ocean View - AIl Inclusive


		One king bed or two double beds with pillowtop mattress(es), pillow menu, and duvet. 61 square meters (653 square feet). Terrace or balcony with chairs and hammock, and ocean views. Double jetted tub. Upholstered chaise lounge. Table and two chairs. 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Bathrobes and slippers. Marble bathroom with telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Coffeemaker. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service with aromatherapy. Bedside controls. Air conditioning. Ceiling fan.

Royal Jr Ste Beach Front Walk Out - AIl Inclusive


		One king bed or two double beds with pillowtop mattress(es), pillow menu, and duvet. 61 square meters (653 square feet). Terrace or balcony with chairs and hammock, and beach/ocean views. Double jetted tub. Upholstered chaise lounge. Table and two chairs. 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Bathrobes and slippers. Marble bathroom with telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Coffeemaker and espresso machine. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service with aromatherapy. Bedside controls. Air conditioning. Ceiling fan. One-hour use of BMW Mini Cooper per stay. Designated beach cabana.

Royal Master Suite 1 Bedroom Ocean Front - AIl Inclusive


		One king bed or two double beds with pillowtop mattress(es), pillow menu, and duvet in separate bedroom. 124 square meters (1,331 square feet). Furnished terrace with lounge chairs and hammock. Double jetted tub. Upholstered chaise lounge. Living room with 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary domestic and international phone calls. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Bathrobes and slippers. Marble bathroom with steam shower, telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Guest half-bath. Kitchenette and dining room for six. Coffeemaker and espresso machine. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service with aromatherapy. Bedside controls. Air conditioning. Ceiling fan. One-hour use of BMW Mini Cooper per stay. Designated beach cabana.

Royal Jr Ste Ocean Front - AIl Inclusive


		One king bed or two double beds with pillowtop mattress(es), pillow menu, and duvet. 61 square meters (653 square feet). Terrace or balcony with chairs and hammock, and beach/ocean views. Double jetted tub. Upholstered chaise lounge. Table and two chairs. 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Bathrobes and slippers. Marble bathroom with telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Coffeemaker. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service with aromatherapy. Bedside controls. Air conditioning. Ceiling fan. One-hour use of BMW Mini Cooper per stay.

Royal Jr Ste Swim Up Beach Front - AIl Inclusive


		One king bed or two double beds with pillowtop mattress(es), pillow menu, and duvet. 61 square meters (653 square feet). Furnished terrace with direct access to beach and swimming pool. Double jetted tub. Upholstered chaise lounge. Table and two chairs. 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Bathrobes and slippers. Marble bathroom with steam shower, telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Coffeemaker and espresso machine. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service with aromatherapy. Bedside controls. Air conditioning. Ceiling fan. One-hour use of BMW Mini Cooper per stay. Designated beach cabana.

Royal Presidential w/Private Pool - AIl Inclusive


		One king bed with pillowtop mattress, pillow menu, and duvet in separate bedroom. Penthouse floor. 182 square meters (1,959 square feet). Two balconies, one with access to private pool and one with furniture and hammock. Separate living room. Dining area (seats eight). Fully stocked bar. Coffeemaker and espresso machine. 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary domestic and international phone calls. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Large, marble bathroom with steam shower and vanity corner. Bathrobes and slippers. Air conditioning. Ceiling fan. Iron/ironing board. One-hour use of BMW Mini Cooper per stay. Designated beach cabana. Bottle of domestic champagne in suite upon arrival. Suite can be connected with a Junior Suite (equipped with two double beds) to create a two-bedroom Presidential Suite.

Royal Master One Bdrm Suite Ocean View


		One king bed or two double beds with pillowtop mattress(es), pillow menu, and duvet in separate bedroom. 124 square meters (1,331 square feet). Oceanfront location. Furnished terrace with lounge chairs and hammock. Double jetted tub. Upholstered chaise lounge. Living room with 32-inch, flat-screen satellite TV with Bose stereo and speaker system with CD/DVD player and loaded iPod. Dual-line cordless phone with bilingual voice mail. Complimentary domestic and international phone calls. Complimentary wireless Internet access. Laptop-compatible in-room safe. Clock radio. Bathrobes and slippers. Marble bathroom with steam shower, telephone, double vanities with bowl sinks, makeup/shaving mirror, and hair dryer. Guest half-bath. Kitchenette and dining room for six. Coffeemaker and espresso machine. Minibar restocked daily with water, soft drinks, and beer. Liquor dispenser. Iron and ironing board. Turndown service with aromatherapy. Bedside controls. Air conditioning. Ceiling fan. One-hour use of BMW Mini Cooper per stay. Designated beach cabana.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed Guests under 18 years old are not permitted at this adults-only property.

Policies

Pets not allowed
Check-out time is Noon
Check-in time starts at 3 PM
Caters to adults only
Caters to couples
Minimum guest age is 18
Minimum check-in age is 18

Special Check-In Instructions

Student groups on spring break are not allowed.

All-Inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive entertainment/nightlife Daily entertainment, games, and activities Stage shows with music and dance, six nights/week Nightly live music in the lobby bar Educational wine tasting hosted by hotel sommelier Casual Monday evening manager's cocktail party

All-Inclusive food and beverages Unlimited meals and snacks Unlimited domestic and premium alcoholic and nonalcoholic beverages Wine and champagne by the glass In-room liquor dispenser and minibar drinks and snacks 24-hour room service Taxes and gratuities

Not included: Select wines, cognacs, tequilas

Scroll down to the Dining section for restaurant details.

All-Inclusive activities and equipment:

Water sports

Scuba introductory lesson

Snorkeling equipment

Boogie boards

Use of swimming pool/beach and pool chairs, chaise lounges/towel service, spa facilities including spa tubs, plunge pool, saunas, steam rooms

Not included: Spa products, treatments, and services

Land sports

Tennis on lighted rooftop court

Billiards

Ping-Pong tables

Beach volleyball

Bicycle tours

Daily program of games and contests

Use of fitness center

Not included: Tennis pro service

Classes/instruction

Yoga

Pilates

Spinning

Aerobics

Cocktail making

Spanish language

Not included: Private lessons

All-Inclusive companion resort privileges

Nights can be traded between THE ROYAL in Cancún and THE ROYAL in Playa del Carmen (based on availability)

Use of all food and drink and recreation facilities at the Gran Porto Real Resort & Spa across the street

Not included - Transportation to companion resorts

All-Inclusive Royal Service inclusions

For Royal room categories only:

Upgraded suite upon availability

Bose stereo and speaker system with loaded iPod; 32-inch LCD TV

Upgraded minibar selections including premium international beverages

Premium bath amenities

Turndown service at chosen time, with aromatherapy (romantic, relaxing, or invigorating choices)

Pillow menu: extra soft, hypo-allergenic, orthopedic, memory, aromatic

Bathrobes and slippers

Special welcome amenity

High-speed Internet access in public areas

Not included

Select wines, cognacs, tequilas

Airport transfers

Local transportation

Transportation to companion resorts

Optional or outside tours and excursions

Motorized water sports

Tennis pro service; private lessons

Spa and beauty products, treatments, and services

Incidental purchases

Telephone, fax, and Internet access charges (except in select room types)

Business services

Laundry and dry cleaning

Video and photo services

Airport taxes may or may not be included

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Accessibility Options

Accessible bathroom
Accessible path of travel
Handicapped parking

In-room accessibility
Roll-in shower

Property Amenities

Swimming pool - outdoor
Poolside bar
Swim-up bar
Spa services on site
Spa tub
Steam room
Sauna
Fitness facilities
Restaurant(s) in hotel
Bar/lounge
Room service (24 hours)
Business center
24-hour front desk
Medical assistance available
Tour assistance
Gift shops or newsstand
Hair salon
Audio-visual equipment
Dry cleaning/laundry service
Ballroom(s)
Patio
Video library
Air-conditioned public areas
Elevator/lift
Banquet facilities
Tennis on site
Beauty services
Billiards
Concierge desk
Currency exchange
Airport transportation (surcharge)
Full-service health spa
Beach/pool umbrellas
Billiards or pool table
Computer station
Rooftop terrace
Luggage storage

One meeting/conference room
Designated smoking areas
Room service
Express check-in
On-site car rental
Total number of rooms - 507
Health club
Pool table
Laundry facilities
Arcade/game room
Garden
Library
Number of floors - 4
ATM/banking
Massage - spa treatment room(s)
Multilingual staff
Parking (free)
Self parking
Self parking (free)
Valet parking (free)
Porter/bellhop
Shopping on site
Business services
Coffee shop or café
Wedding services
Computer rental
Technology support staff
Wireless (high-speed) Internet access - complimentary
Wired (high-speed) Internet access - complimentary
Limo or Town Car service available
Valet parking
Number of restaurants - 10
Free guest parking only during stay
Security guard
Television in lobby
Wheelchair accessible

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The Royal in Playa del Carmen All Inclusive Spa & Resort offers 507 guest suites, all with entrance foyers and terraces. All suites have jetted tubs designed for two, upholstered chaise lounges, and beds with pillowtop mattresses and partial curtains.

Rotating 32-inch TVs come with satellite channels and CD/DVD players (CDs and DVDs can be borrowed from the business center). Wireless Internet access is complimentary in select room types and electronic safes accommodate laptops.

Marble bathrooms feature dual vanities with bowl sinks and shower stalls are equipped with hand-held showerheads.

Other amenities include coffeemakers; minibars stocked daily with water, beer, soft drinks, and a selection of international liquors; electronic, laptop-compatible safes; dual-line cordless telephones with bilingual voice mail and bathroom extensions.

Additional amenities include Magic Box for 24-hour room service, individually-controlled air conditioner, ceiling fan with bedside controls, Bose stereo and speaker systems, pre-loaded iPods, bathrobes and slippers, pillow menus, and turndown service with aromatherapy.

All-Inclusive Golf is offered with select suite type categories.

All-Inclusive Golf is offered with select room type categories. Please refer to the individual room descriptions for details.

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The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen, Mexico, Rooms Guest Room

Room Amenities

DVD player
CD player
Premium bedding
Hypo-allergenic bedding available
Balcony
Ceiling fan
Climate control
Air conditioning
Voice mail
Direct-dial phone
Complimentary bottled water
Minibar
Coffee/tea maker
Turndown service
Private bathroom
Bathrobes
Complimentary toiletries
Hair dryer
Jetted bathtub
Sewing kit
Extra towels/bedding in room
Handheld showerhead
Makeup/shaving mirror
Electronic/magnetic keys
In-room safe (laptop compatible)

Pillowtop mattress
Clock radio
Rollaway beds available
iPod docking station
Double sink
Television Internet access (complimentary)
In-room massage available
In-room safe
Wake-up calls
Complimentary newspaper
Daily housekeeping (daily)
Pillow menu
LCD television
Sea view
Ocean view
Pool view
ESPN
HBO
OnCommand Video
Partial ocean view
Beach view
Espresso maker
Cable television service
Wireless high-speed Internet access (complimentary)
Wheelchair accessible

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Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at companion property, Gran Porto Real Resort & Spa, across the street

Maria Marie - Specializes in Mexican-French fusion cuisine. Features murals by Mexican artists. Open for dinner.

Chef's Plate Restaurant - International cuisine with a menu that changes daily. Guests linger to discuss dishes with the chef and wine with the sommelier. Open for dinner.

Spice - Innovative international cuisine with show-cooking stations. Buffets and à la carte menu. Open for breakfast, lunch, and dinner. Ocean views.

Pelicanos - Oceanfront setting for a la carte Caribbean/seafood fare. Open for breakfast, lunch, and dinner.

Asiana - Asian cuisine. Buffets and à la carte menu. Features teppanyaki cooking in front of diners. Open for lunch and dinner.

Tapas and Pinxos - Featuring cuisine of Northern Spain and the Basque region. Open for dinner.

24-Hour VIP Lounge - Wide selection of appetizers, snacks, and alcoholic and nonalcoholic beverages. Billiards and Ping-Pong tables.

La Tequileria and Cigar Club - Guests can sample more than 80 Mexican tequilas while watching cigar makers hand-roll cigars.

Lobby Bar - Margaritas and martinis. Full bar. Also in the lobby is the Royal Martini Bar and a wine-tasting corner.

Trade Winds - Poolside and swim-up bar with swing seating. Snacks, beverages, and cocktails. Evening music and dancing. Another swim-up bar can be found at the second pool.

Room service - Available 24 hours. Delivery and pick-up are done through discreet boxes built into the wall next to guestroom doors.

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The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen, Mexico, Dining Restaurant

Recreation

Golfing nearby
Personal watercraft nearby
Scuba diving nearby
Water skiing nearby
Motor boating nearby
Windsurfing nearby
Fishing nearby
Bicycle rentals nearby

Table tennis nearby
Aerobics on site
Pilates classes on site
Snorkeling on site
Surfing/boogie boarding on site
Swimming on site
Volleyball on site
Yoga classes/instruction on site

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Spa

Turkish bath/Hammam in spa

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Royal Playa del Carmen All Inclusive Spa & Resort

4.7

out of 5

avg. guest rating

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Showing 1 - 10 results (of 339) · See more The Royal Playa del Carmen All Inclusive Spa & Resort reviews

A Traveller from Boston

5.0

out of 5

“Great resort”

The hotel was exactly as I imagined and I was very happy with the service and the friendly staff. My room was cleaned twice a day and there was no moldly beach smell you get at most resorts. I realy felt safe and secure. The food in the restrauants was very good and I would definitely go back. It was exactly the vacation I hope for.

Area recommendations

Being on the beach and in town is great. It is nice to walk out the door of the hotel and be at the beach or go shopping is great.

When to go

Off season is great as everything is less crowded

Getting there

Rent a car. It makes gettig to the hotel or sight seeing much easier and cheaper

Getting around

We rented a car and it is definitely the way to go

A Traveller from Manhattan, NY

5.0

out of 5

“Truly a Five Star Experience”

This hotel was truly a five star experience. The staff was very friendly and atttentive. The premises and our room were spotless and immmaculate. The food was truly gourmet (I am a New Yorker with high standards). There were no reservations required at any of the six restaurants. Everything was extremely clean - the rooms, common areas, beach, etc. There were no towel cards or limit to the number of towels each guest wanted. Finding beach chairs was easy. There were waitresses/waiters on the beach that were quick to return with drinks. The Royal is an authentic Adults Only resort - there were no children whatsoever. The environment was romantic. Each night they had entertainment that was impressive. One show, Elements, had acrobats and dancers that could characterized as a Vegas type of show. They even had a White Party (white themed outdoor dinner with a dance floor, DJ, and funky dressed dancers standing on speakers surrounding the area. The location of the hotel/resort was ideal. It was about one block away from 5th Avenue (a commercial strip) which was convenient for strolling around when the need for visual stimuli arose. They really did not play loud music near the pool - I hate loud music because it usually represents the tastes of the workers and not the guests in my experience. In any case, most adults want to relax on vacation not listen to rap music and Spanish reggae. My wife and I travel often and this is one of the best resorts we have visited.

Area recommendations

Try to visit the Mayan ruins. It is pretty easy in that there are many tours and they are relatively nearby. Moreover, some of sites are considered world treasures by UNESCO World Heritage Centre, including Chichen-Itza. You can have the best of both worlds - beautiful beach vacation and visiting historically significant places.

DanaV VG from Jefferson, NJ

3.0

out of 5

“"second time around" was dissapointing!”

I stayed at the Royal about 4 years ago and really loved my stay from the food, service, pool, room and convenience. My recent stay was not even close to the first time. The checkin took way too long and our room was not ready till after 4:00. We decided to upgrade our room which was supposed to be ready early the next day as promised. When I called as instructed by their staff in the early am I was told that the guest was still in the room and had not checked out. Long story short, i paid for the room, left the beach ready to move, and their answer was "its not our fault"??!?! After much yelling, a beachfront room became available next to the one we were supposed to get! The first afternoon we got there i went up to get towels by the pool and was told there were none and it would be 2 hours until they had more!!! WHAT??? This man who worked there had a cart with books and lotion magically pulled out 3 clean towels for me and my sister after he heard me upset! There is this great photographer there that takes great pics but guess what?? if you check out on sunday they are closed and you cannot get your pictures! No sign or notification about that! thanxxxxxxxxx Food: Pelicano's and the Asian restuarant are good, not great. Everything else was horrible. Best Day/Expedia was the only service we were happy with. Transportation, tours and service were perfect. They were friendly and helpful. This is my sixth time in Playa and I will not return to the "ROYAL". Mrs.VG

A Traveller from CT

5.0

out of 5

“Excellent resort”

Service was great! The room was perfect, comfortable, good size, very clean, staff was friendly and respectful, pools were clean, food was amazing!

A Traveller from uk

4.0

out of 5

“best food”

great hotel. very good food and service. the beach, pool and the band at night were poor.

A Traveller from St. Paul, MN

5.0

out of 5

“AMAZING!! Service is exceptional! Food is exquisite! Breathtakingly beautiful”

The Royal in Playa Del Carmen is simply the BEST! Went there on our honeymoon and it was perfect. The rooms are beautiful, service is 5 star. The food is exceptional. The entertainment every night is great. No need to leave the resort.

Beth R from Boston

5.0

out of 5

“Beautiful rooms!”

Great location, gorgeous hotel with a great staff! Right in the shopping district! Food & shows were pretty good, the only thing is they should have some kind of night life (like a club, band or something, everything closes after 11pm and you have to go down the street to find anything happening!) Also the music by the pool could have been louder! But its a great hotel & would go there again in a heartbeat!

Area recommendations

Check out 5th Ave! Its great shopping with restaurants & clubs and its only 1 block away!

Alex from São Paulo, Brazil

4.0

out of 5

“Alex”

Excelents days there.

A Traveller from Chicago, IL

5.0

out of 5

“Great experience!”

Food and service were above expectations!!

Camilo G from Washington, DC

5.0

out of 5

“CFG”

We chose this hotel due to its location, in the heart of Playa Del Carmen. We went there on our honeymoon. From the time we checked in we were able to avail ourselves of the "ALL INCLUSIVE". The resort offered five restaurants- all offering great food, gourmet portions, and excellent presentations. It also offeres several bars, and a well stocked mini bar in the room bar, and 24/7 room service (all part of the all inclusive). service was excellent at all times. The hotel was always clean. There is a spa, with professional messages (for an additional cost - but well worth it). The surrounding neighborhood was perfectly safe and offered plenty of local shopping, bars, restaurants and clubs, should you wish a change from the resort. Met plenty of other couples who were returning guests, and we plan to visit again as well. Wonderful experience.

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Showing 1 - 10 results (of 339) · See more The Royal Playa del Carmen All Inclusive Spa & Resort reviews

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