Sandos Playacar All Inclusive

4.0 star property
Stylish property on the shore with 8 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sandos Playacar All Inclusive

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Family dining
Riviera Family Queen Junior | Free minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby sitting area

Overview of Sandos Playacar All Inclusive

7.4

Good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Breakfast included

Explore the area

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationChayita Mexican Grill1 min walk
  • Popular LocationMahi Golf Course19 min walk
  • Popular LocationPlayacar Golf Club5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)57 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Jr Suite Hacienda

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Bathrobes
  • 392 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Royal Elite One Bedroom Suite

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (3 adults 1 child)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (3 adults 2 children)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Select Superior Adults Only

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Blackout curtains
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Select Ocean Front Adults only

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 334 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Riviera Family King Junior Suite

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

Riviera Family Queen Junior

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (2 Adults 2 children)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (2 Adults 3 children)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Playa del Carmen

Sandos Playacar All Inclusive is located in Playacar, a neighbourhood in Playa del Carmen, and is next to a golf course and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Travelling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving and parasailing nearby, or enjoy the great outdoors with skydiving.

What's nearby

  • Playacar Golf Club - 5 min drive
  • Xaman Ha Aviary - 6 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • Rosa Roja - 10 min walk
  • Blue Moon Beach Bar Sandos Select Club - 3 min walk
  • Starbucks - 12 min walk
  • Restaurante Miramare - 13 min walk
  • Restaurante Uxmal - 6 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Playa del Carmen Maritime Terminal
Located close to Playacar Golf Club and Xaman Ha Aviary, Sandos Playacar All Inclusive provides a free breakfast buffet, 18 holes of golf and free water park access. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in aromatherapy, a sports massage and a manicure/pedicure at Spa Sandos, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include beach volleyball, sailing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 2 swim-up bars.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Beach umbrellas, concierge services and a front desk safe
  • Guest reviews say good things about the family-friendly amenities, beach locale and helpful staff
Room features
All 819 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch plasma TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 8 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Sandos Playacar All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Sandos Playacar All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1231 reviews" "
Rating 8 - Good. 343 out of 1231 reviews" "
Rating 6 - Okay. 222 out of 1231 reviews" "
Rating 4 - Poor. 157 out of 1231 reviews" "
Rating 2 - Terrible. 99 out of 1231 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept grounds. The staff were very friendly and always said, hello/hola! Experienced 4 out 5 of the a la carte dining options and they were all good. Large resort with shuttles to dining and beach area, but also beautiful to walk and see the gardens and get lots of exercise. Lots of loungers available at the beach with both sun and shade options. There was both entertainment and activities during the day at the beach and a nightly show. The staff were all very enthusiastic and really look like they enjoy their jobs. I would highly recommend Sandos Playacar Beach Resort.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you all the staff for making us feel special! Thank you Jose Elias for a smooth check out! Loved this resort!
Stayed 6 nights in Mar 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Mindy

Travelled with group
Liked: Cleanliness, staff & service, amenities
We enjoyed everything. Would have been nice to have more dining options that did not require reservations.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our king bed & bunkbed room! The balcony looked out over the family pool And my kids (ages 7&8) loved the water slide options at the family pool! It was nice returning to the family pool after a day at the beach- half the pool is shaded.
Stayed 7 nights in Mar 2024

6/10 Okay

Brenda, McKenzie

Travelled with partner
Disliked: Staff & service
Food availability was poor- could not get in to most restaurants as you needed a reservation and they were always booked. Buffet food was cold and the same each day or meal.
Stayed 7 nights in Mar 2024

10/10 Excellent

Laraine Synnelg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent

8/10 Good

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort but some things weren’t great. For instance, I called before going to make dinner reservations and you can’t do that until you check in and then all the reservations were taken so we had to eat at the buffet every night. Also, they have people trying to sell you spa packages and time share type things which is super annoying. We were swimming in the pool and I had to actually tell a guy to leave us alone quite sternly because he asked us 3 times to come to the spa and then just stood over us. Immediately after a woman came and asked us. People go on vacation to enjoy themselves. That wasn’t enjoyable. It began at check in and I was saying I was tired and hungry and they were forcing me to agree to come to some time share thing the next morning. I then was like, “we just want to go relax in our room and eat” and we woke up to a letter under our door saying to meet that man at 10am.. I would have no issue paying a little more for this resort if they left us alone! It’s beautiful! Raise your prices so you don’t need to harass people haha I would happily pay them!
Stayed 3 nights in Mar 2024

6/10 Okay

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had 19 people with us and none of us could ever get into a restaurant. There were no openings the entire 5 days for parties of 2?? The shows were mediocre and the buffet was okay. The beach was nice but no one coming around to take drink orders. It was a nice place but needs some upgrades and better services.
Stayed 4 nights in Feb 2024

8/10 Good

Patrick Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beach was beautiful.
Stayed 7 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0