Featured Image Lobby Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Concierge Desk Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining In-Room Kitchenette Living Area Living Area Living Area Living Area Living Room Living Room Balcony Bathroom Bathroom Shower Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Property Amenity Hotel Interior Hotel Interior Hotel Interior Hotel Interior Hotel Front Hotel Entrance Hotel Entrance Hotel Front - Evening/Night Exterior detail Exterior
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Room type

Deluxe Suite, 1 King Bed with Sofabed

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotel3.5-star hotel near Tulum Mayan Ruins

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Location

Located in the heart of Tulum, this hotel is 1.7 mi (2.8 km) from Tulum National Park and 2.1 mi (3.3 km) from Tulum Mayan Ruins. Tulum Beach and Gran Cenote are also within 3 mi (5 km).

Hotel Features

This hotel features an outdoor pool, coffee/tea in the lobby, and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 9 individually decorated rooms feature free WiFi and iPod docks. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Hotel features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a beach shuttle. This Tulum hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 9 
  • Number of floors - 3 
  • Coffee/tea in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Beach shuttle (surcharge) 
  • Gift shops or newsstand 
  • Free WiFi 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Multilingual staff 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Free pool cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Year Built 2013 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Outdoor pool 
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Family Friendly Amenities

  • Outdoor pool  
  • Separate living room  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Kitchenette  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Separate sitting area 
  • Furnished balcony 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Kitchenette 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Sofa bed 
  • Rollaway/extra beds available 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Separate dining area 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • Blackout drapes/curtains 
  • Cookware, dishware, and utensils 
  • iPod docking station 
  • Separate living room 
  • Free cribs/infant beds 
  • Separate bedroom 
  • LED TV 
  • Sofa bed size 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 
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Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

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We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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