Room type

3.5-star hotel near Tulum Mayan Ruins

Nectar Points available

Location

Located in the heart of Tulum, this hotel is 1.7 mi (2.8 km) from Tulum National Park and 2.1 mi (3.3 km) from Tulum Mayan Ruins. Gran Cenote is 2.4 mi (3.8 km) away.

Hotel Features

This hotel features an outdoor pool, coffee/tea in the lobby, and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.

Room Amenities

All 9 individually decorated rooms feature free WiFi and iPod docks. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.

Show more

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Hotel features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a beach shuttle. This Tulum hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 9
  • Number of floors - 3
  • Coffee/tea in lobby
  • Dry cleaning/laundry service
  • Beach shuttle (surcharge)
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Free WiFi
  • Beach/pool umbrellas
  • Multilingual staff
  • Luggage storage
  • Safe-deposit box at front desk
  • Free self parking
  • Year Built 2013
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Shopping on site
  • Number of buildings/towers - 2
  • Outdoor pool
Show all hotel amenities

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Cribs/infant beds (complimentary)
  • DVD player
Show more

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player
  • Furnished balcony
  • Separate sitting area
  • Air conditioning
  • Access via exterior corridors
  • Phone
  • Free local calls
  • Kitchenette
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Daily housekeeping
  • Private bathroom
  • Designer toiletries
  • In-room massage available
  • Slippers
  • Shower only
  • Bathrobes
  • Hair dryer
  • Bidet
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Iron/ironing board
  • In-room safe
  • Sofa bed
  • Rollaway/extra beds available
  • Blackout drapes/curtains
  • Cookware, dishware, and utensils
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Stovetop
  • Separate living room
  • Satellite TV service
  • Free WiFi
  • iPod docking station
  • Sofa bed size
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Free cribs/infant beds
  • Separate bedroom
  • LED TV
Show all room amenities

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Free bicycles on site
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Boat tours nearby
  • Cave exploring/spelunking nearby
  • Ziplining nearby
Show recreation options

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

Show all policies

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?