Occidental Grand Xcaret All Inclusive (Xcaret, Mexico)

Rooms & Rates

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Discounts may be offered to children of certain ages.

Room type

Deluxe - All Inclusive


		One king bed or two double beds. Furnished balcony or terrace. 32 inch flat-panel TV with satellite service. Telephone with data port. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hair dryer, bench, and marble vanity. In-room safe.

Junior suite - All Inclusive


		1 king2 doubleBalcony. Desk. 32-inch flat-panel television with cable/satellite channels. Wireless Internet access (surcharge). Fax machine and in-room safe. Refrigerator. Bath amenities include hair dryer, designer toiletries, and makeup/shaving mirror. Blackout drapes/curtains, clock radio, and sewing kit. Air conditioning and ceiling fan.

Royal Club Luxury - All Inclusive


Two double beds with luxury linens and pillows. Furnished private balcony. 32 inch flat-panel TV with satellite service. DVD player. Telephone with data port. Complimentary wireless Internet access. Daily newspaper upon request. Coffeemaker. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hydro-massage bathtub, hair dryer, bench, and marble vanity. Etro toiletries and bathrobes. Iron/ironing board. In-room safe. Air conditioning. Ceiling fans. Turndown service. Concierge services with private check-in and reception. Access to private restaurant, bar, and private pool and jetted tub.

Royal Club Junior Suite - All Inclusive


		One king bed with luxury linens and pillows in bedroom. Furnished private balcony. Separate living room. 32 inch flat-panel TV with satellite service. DVD player. Telephone with data port. Complimentary wireless Internet access. Daily newspaper upon request. Coffeemaker. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hydro-massage bathtub, hair dryer, bench, and marble vanity. Etro toiletries and bathrobes. Iron/ironing board. In-room safe. Air conditioning. Ceiling fans. Turndown service. Concierge services with private check-in and reception. Access to private restaurant, bar, and private pool and jetted tub.

Grand Concierge Deluxe - All Inclusive


		One king bed or two double beds. Furnished balcony or terrace. 32 inch flat-panel TV with satellite service. Telephone with data port. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hair dryer, bench, and marble vanity. In-room safe. Concierge service. Turndown service. Bathrobes. Fruit basket and a bottle of wine. Internet cafe access. A 10-percent spa discount.

Grand Concierge Jr Suite - All Inclusive


		One king bed or two double beds. Furnished balcony or terrace. 32 inch flat-panel TV with satellite service. Telephone with data port. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hair dryer, bench, and marble vanity. In-room safe. Concierge service. Turndown service. Bathrobes. Fruit basket and a bottle of wine. Internet cafe access. A 10-percent spa discount.

Grand Romance Deluxe - All Inclusive


		One king bed or two double beds. Furnished balcony or terrace. 32 inch flat-panel TV with satellite service. Telephone with data port. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hair dryer, bench, and marble vanity. In-room safe. Turndown service. Bottle of champagne and chocolate covered strawberries. Breakfast in bed on the first morning. Romantic dinner. Couples massage. 10 percent spa discounts. Gift with special romantic amenities.

Grand Romance Jr.Suite - All Inclusive


		One king bed or two double beds. Furnished balcony or terrace. 32 inch flat-panel TV with satellite service. Telephone with data port. Compact refrigerator with water, beer, and soft drinks replenished every other day. Bathroom with marble shower, hair dryer, bench, and marble vanity. In-room safe. Turndown service. Bottle of champagne and chocolate covered strawberries. Breakfast in bed on the first morning. Romantic dinner. Couples massage. 10 percent spa discounts. Gift with special romantic amenities.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed

Policies

Pets not allowed
Check-in time starts at 3 PM
Check-out time is Noon

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for wireless Internet in public areas: MXN 26 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

All-Inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive children's activities Kids' Club offers supervised activities for children 12 and under with a daily schedule of activities, games, and lessons. Use of children's pool, playground Access to children's only restaurant

Not included: Babysitting services

All-Inclusive food and beverages All meals and snacks at 11 on-site eateries Alcoholic and non-alcoholic beverages at restaurants and bars Beach beverage service In-room refreshments in compact refrigerator (restocked every second day) Taxes and gratuities

Not included: Private reserve wines and liquors; use of Royal Club restaurant, which is restricted to Royal Club guests (scroll down to Royal Club inclusions for details).

Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

Water sports

Volleyball

Water polo

Daily program for activities and non-motorized water sports

Use of 5 pools/spa tubs/towel service/beach and pool chairs

Not included: Motorized water sports; snorkeling tours; scuba diving courses, certification, tours

Land sports

Mini-golf

Shuffleboard

Archery

Ping pong

Tennis

Darts

Soccer

Use of fitness center

Tours

Bicycle tours

Ruins discovery tours

Ecological and cultural hikes

Classes

Stretching

Spanish lessons

Dancing lessons

All-Inclusive entertainment/nightlife Banda Fun Club Mini disco

Nightly scheduled entertainment:

Musical dance show

Dance contest

Cuban and international dance revue

Musical quiz

Gran fiesta Mexicana

Caribbean Explosion Dance show

Karaoke

All-Inclusive spa/health club

Use of:

Sauna

Steamroom

Spa tub

Fitness center

Not included: Massages, facial and body treatments, beauty services, body scrubs and masks, Temazcal.

All-Inclusive Royal Club room/suite guests only Separate reception area Private lounge Private restaurant Bar service with international drinks Room service morning to late evening Assistant and Concierge service Daily restocking of in-room compact refrigerator Room amenities including CD player, spa tub, bathrobes

Not included Airport transfers Spa and beauty treatments and services Optional or outside tours and excursions Motorized water sports Snorkeling tours, scuba diving courses, trips Incidental purchases Telephone, fax, and Internet access charges Business services Laundry and dry cleaning Video and photo services Babysitting services Tickets to Xcaret Park

Airport taxes may or may not be included.

Policies

Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Scroll down to the Policy section for more details.

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Property Amenities

Swimming pool - outdoor
Swimming pool - children's
Spa tub
Fitness facilities
Health club
Nightclub
Poolside bar
Swim-up bar
Private beach
Supervised child care/activities
Bar/lounge
Babysitting or child care
Hair salon
Multiple large conference rooms
Shopping on site
Internet access in public areas - surcharge
Tour assistance
Medical assistance available
Currency exchange
Laundry facilities
Full-service health spa
Massage - spa treatment room(s)
Sauna
Complimentary newspapers in lobby
Multilingual staff
Concierge desk
Parking (free)
Patio
Gift shops or newsstand
Restaurant(s) in hotel

Audio-visual equipment
Event catering
Banquet facilities
Ballroom(s)
Business center
Multiple small meeting rooms
Internet access in public areas - high speed
Internet access in public areas - dial-up
Cell phone/mobile rental
Total number of rooms - 769
Porter/bellhop
24-hour front desk
Beauty services
Translation services
ATM/banking
Children's club
Coffee in lobby
Clubhouse
Grocery
Air-conditioned public areas
Elevator/lift
Tennis on site
Umbrella
Wedding services
One meeting/conference room
Rooftop terrace
On-site car rental
Garden
Dry cleaning/laundry service

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

This Occidental Grand Xcaret offers 769 guestrooms and suites, located in a number of small three-story buildings surrounded by gardens, pools, and river channels. There are no elevators. All rooms are spacious, and feature contemporary dark-wood furniture and barefoot-friendly tile or marble floors. Bathrooms contain a roomy, marble stall shower with a bench and a marble vanity but do not include a tub. Each room has a balcony or terrace furnished with table and chairs.

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Occidental Grand Xcaret All Inclusive, Xcaret, Mexico, Rooms Deluxe Room

Room Amenities

Air conditioning
Balcony
Hair dryer
In-room safe
Cable/satellite television channels
Desk
Ceiling fan
Clock radio
Cribs (infant beds) available
Climate control
Blackout drapes/curtains
Internet access (surcharge)
Voice mail

Direct-dial phone
Dial-up Internet access
Refrigerator
Complimentary bottled water
Designer toiletries
Makeup/shaving mirror
Sewing kit
In-room childcare (surcharge)
Electronic/magnetic keys
Daily housekeeping
Rollaway beds available
Flat-panel television
Wireless high-speed Internet access (surcharge)

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Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Sample menu for D'Oriental

Appetizers:

Miso soup

Cucumber salad

Hot and sour soup

Main courses:

Minced chicken lettuce tacos

Teppan yaki

Beef Szechuan

Desserts:

Banana tempura and vanilla ice cream

Ginger and tangerine tarts

Midori custard flan

Le Buffet - Located at the center of this all-inclusive resort, in the main complex. This large, high-ceilinged casual-dress restaurant serves international buffets for breakfast, lunch, and dinner.

Sample menu for Sonora Grill

Appetizers:

Fresh salad bar

Ox-tail consommé soup

Main courses:

Steak broschette with criolla sauce

Chicken and shrimp pita fajitas

Xcaret's steak fillet

Desserts:

Selection of buffet desserts

Sonora Grill - The Mexican state of Sonora is cattle country and this steakhouse celebrates the state with Western decor and grilled steaks, seafood, chicken, and pork. Dinner only. Reservations and resort wear required.

Los Olivos - In a relaxed ambience reminiscent of a seaside Mediterranean spot, Los Olivos serves Italian food. Dinner only. Reservations and resort wear required.

Sample menu for Los Olivos

Appetizers:

Fresh salad bar

Pasta selection

Zucchini cream soup with smoked salmon

Main courses:

Tuna Mediterranean

Chicken in marsala sauce

Scampi fortalezza

La Hacienda - This colorful dinner house features Mexican specialties. Dinner only. Reservations and resort wear required.

Sample menu for La Hacienda

Appetizers:

Salad bar

Appetizer bar

Tortilla soup

Main courses:

Lamb in two sauces of avocado and red peppers

Red snapper fillet veracruz style

Surf & Turf tampiqueña style

Desserts:

Selections from dessert buffet

D'Oriental - Red walls, wood ceiling, hanging paper lamps, and a parasol create an Asian atmosphere for Chinese, Japanese, Thai, and Indian food. Dinner only. Reservations and resort wear required.

El Pescador - This open-air, beachside restaurant shaded by an enormous palapa serves seafood. Reservations and resort wear required for dinner.

Sample menu for El Pescador

Appetizers:

Mixed veggie salad

Imperial ceviche

Soup of the day

Main courses:

Grilled tuna

Shrimps and scallops in lobster sauce

Salmon in jalapeño sauce

Desserts:

Fruits Macedonia

Cheesecake

Chocolate cake

Pacos Tacos - Located on the dining arcade's upper level, this casual snack spot features light Mexican fare. Open-air terrace seating in the evening.

La Piazza - Adjacent to Pacos Tacos on the dining arcade's upper-level terrace, La Piazza serves antipastos, pizza, and desserts in the evenings. Casual dress. Reservations not required.

El Lago - This spot by the main pool in the resort's Flamenco lodging section features light lunches and snacks.

Kids Club - Features kid menu favorites.

Royal Club - Reserved for Royal Club guests only. Relaxed but elegant, this serves meals in an all-white setting of draped muslin and table linen. Air-conditioned and roofed by a palapa.

Lobby Bar - Open late morning to midnight.

Terraza Bar - Open late afternoon to late night.

La Bodeguita Bar - Open evenings only.

Pool Bars - In both Flamenco and Cangrejo areas. Open late morning through the afternoon.

The Hundido Bar - Flamenco area. Open late morning through the afternoon.

El Lago Bar - Located at the main pool. Open late morning through the afternoon.

Beach Club Bar - Open mid-morning through the afternoon.

Beach Bar - Open mid-morning through the afternoon.

Sport Bar - Open late afternoon until the wee hours of the morning.

Palenque Disco - Open from late evening.

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Occidental Grand Xcaret All Inclusive, Xcaret, Mexico, Dining Restaurant

Recreation

Fishing nearby
Kayaking nearby
Golfing nearby
Basketball nearby
Aerobics nearby
Table tennis nearby

Golf - miniature on site
Playground on site
Scuba diving on site
Snorkeling on site
Swimming on site
Volleyball on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Occidental Grand Xcaret All Inclusive

3.8

out of 5

avg. guest rating

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Showing 1 - 10 results (of 151) · See more Occidental Grand Xcaret All Inclusive reviews

A Traveller from New Brunswick, Canada

5.0

out of 5

“Loved the resort, surroundings, food, location!”

Great food at Seafood, Oriental and Grill à la carte restaurants! Xplor park was great! Very nice lobby for relaxing! I recommend Xcaret Paradise as a drink. Great dancers as entertainers at the shows (loved the rock songs night)! Very friendly staff!

Area recommendations

Xplor park, 5th Street Playa Del Carmen

A Traveller from Old Bridge, NJ

5.0

out of 5

“Beautiful Location”

This is our 2nd time at this beautiful hotel and we had a great time once again. We stayed 10 days from 11/29-12/8 and the weather was great pretty much the whole time (some party cloudy days, 1 rainy early in the day). We spent pretty much the entire time at the beach as the water was warmer than in the pools (although we did spend some refreshing time in the great pools). The food seemed better this time than last and was pretty good. We've spoken to many on the trip who had been to other resorts and what they said was what you give up on beach (as this is a nice relaxing inlet) you make up for in jungle. This is honestly just an extremely pretty and lush resort and it makes for amazing pics and good times. There are actual mayan ruins on site (really cool). Also they had some new things like a Mayan Show in the lobby almost every night, and as I said the food was improved. We were happy to see our favorite beach side waitress still there delivering us yummy drinks. We really love it there, it's family friendly, but there weren't that many kids this time around, although we can't wait to take ours someday. It's just beautiful and except for some ocassionally annoying time share sales people, and our elevator breaking down, it was a great trip. It's absolutely worthy of a good vacation so I truly truly suggest you go. Be sure to tip, they appreciate it, and everyone's REALLY nice. ;)

Area recommendations

Playa Del Carmen, if you want to go shopping. The Xcaret park attached to the hotel is cool, some great activities and cool Mayan show at night. Also check out Tulum for Mayan ruins and a nice beach, Xel Ha for a cool natural aquarium and snorkelling plus other activities, we heard Axumel is cool for snorkeling with sea Turtles. Also it's a trip, not near the hotel, but you must check out Chichen Itza, really amazing Mayan Ruins City.

A Traveller from B.C. Canada

4.0

out of 5

“Excelent except the small beach”

We were there for a group function so was not our choice of places. Every thing was great except the small beach. We are beach people so missed that part. Staff, room, service, food etc were all good. Probably is a great family place as the man made beach is great for kids learning to swim and snorkle. There is many fish in it.

Area recommendations

For me its all about beach and relaxation, so cant coment on other places.

Other

Get the one week $80 unlimited Wi Fi if you take computer with you. Service is slow so the one hour packages go so fast.

Steve from Dallas, TX

3.0

out of 5

“Some great things but some not so great things too”

Really a beautiful resort with friendly staff and incredible wildlife. Great snorkeling place as well. I have been scuba diving and snorkeling throughout the Caribbean and have never seen such diversity and abundance so close to shore. The grounds around the hotel have a lot of different wildlife too and it was really fun just to walk around and see everything. The downside is the beach is man made so if you're looking to play around in the waves or take long walks by the ocean you will be out of luck. The food was also pretty mediocre. If you are any kind of foodie you will be disappointed with the buffets and especially the a la carte restaurants. Like I the title of the review says, there are some great things about this resort but there are some concerns as well. We had a great time but would probably look some place else if we went back to the area.

Ron &sherry from Michigan

4.0

out of 5

“First experience to Mexico!”

First time in Mexico and the resort was very beautiful! The beauty of the hotel and it's beautiful trails and the nature of Mexico all at this resort .. the food was hood the beach was fun! We stayed in the front lobby and it was beautiful. I will go back again.

Area recommendations

Playa del barman the beach is large and beautiful and u can get drinks on the beach.

When to go

November is good not so busy

a.t. a from chicago,il

4.0

out of 5

“first time in mexico”

It was beautiful, the clear water and white beach. Bring your own snorkeling equipment. We were on vacation but it became aggravating with all the pressure trying to sell us "planned vacations." They attacked you in the main lobby and then they are in every entrance of every building, Since we have nothing to compare this resort to, it was nice but very big, alot of walking even though they do have a trolley system. Be prepared to pay for internet by minute or by day. Calling card machines were out of order. Big money to make a call from the room. Men must were sleeved shirts and long pants with no sandals to the ala carte restaurants and sleeved shirts to the main buffet located by the main lobby. The drinks and guacamole were great!

jackie s. from South America

5.0

out of 5

“I enjoyed the hotel”

we were three couples, enjoyed the nice weather, the beautiful hotel, and all the time we spent our vacations in the hotel.

Area recommendations

Playa del Carmen

A Traveller

4.0

out of 5

“Loved it, would go again.”

Staff friendly, grounds large but incredible. Food is tolerable and drinks never stop. Also, lots of Europeans, Canadians and South Americans which is really cool to meet and befriend non-Americans.

A Traveller from Austin, TX

4.0

out of 5

“On the decline”

This is the 3rd time we have visited the Xcaret. And may be the last. In my opinion, they are focusing so much on the club members part of the resort, that the regular guests have fallen by the wayside. The staff used to be gracious and a bit more experienced and now is a bit more youthful and less attentive. Still a great value for the money, and a ton of things to do right on the property, but after our 3rd time, we will look at other options next time.

Area recommendations

Xcaret park is beautiful and the Dia de los Muertos festival was amazing.

A Traveller from Calgary, AB

4.0

out of 5

“What a Great Vacation!!”

Stayed at the Occidental Grand Xcaret from October 15-22. Other than the fact that its rainy season in Mexico our stay at this hotel was wonderful. All the staff are extremely friendly and do their best to assist you in anyway you can. Note for convenience though make sure you book your reservations for the restaurants ahead of time as they will not allow you in as a walk-in. The hotel room was very clean and comfortable, love the shower stall. Food in the restaurants was good but the Sonora Grill steakhouse was pretty disappointing. Would absolutely recommend this hotel to anyonw going in this area. If your planning on doing any activities like Xplor, Xcaret or snorkeling at Maroma Beach this hotel is a great location!

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Showing 1 - 10 results (of 151) · See more Occidental Grand Xcaret All Inclusive reviews

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