Maroma Resort and Spa by Orient-Express (Playa del Carmen, Mexico)

Rooms & Rates

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Room type

Deluxe Garden View - European Plan


1 kingBalcony. Desk. CD player. Television with complimentary TV Internet access. Complimentary wired and wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries and makeup/shaving mirror. Slippers. Air conditioning and ceiling fan.

Deluxe Ocean View Room - European Plan


1 kingBalcony. Desk. CD player. Complimentary wired and wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries and makeup/shaving mirror. Slippers. Air conditioning and ceiling fan.

Oceanview Junior Suite - European Plan


		1 kingBalcony. Private plunge pool. Separate sitting area. Desk. CD player. Complimentary wired and wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries and makeup/shaving mirror. Slippers. Air conditioning and ceiling fan.

Oceanview Master Suite - European Plan


		1 kingBalcony. Private plunge pool. Separate sitting and dining areas. Desk. CD player. Complimentary wired and wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries and makeup/shaving mirror. Slippers. Air conditioning and ceiling fan.

Oceanfront One Bedroom Suite - European Plan


		1 kingBalcony. Private plunge pool. Separate sitting and dining areas. Desk. CD player. Complimentary wired and wireless Internet access. Cordless phone. Laptop-compatible safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries and makeup/shaving mirror. Bathrobes and slippers. Air conditioning and ceiling fan.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Check-in time starts at 3 PM
Check-out time is Noon
Minimum guest age is 14
Pet policy - dogs and cats only
Maximum number of pets per room - 1
Pet maximum weight in lb is 10
No elevators
Minimum check-in age is 16

Special Check-In Instructions

The resort provides luxury and private airport transportation at the cost of USD 280 (roundtrip) or USD 140 (one way). Guests needing this service should contact the resort with flight details at least 24 hours prior to arrival, using the number on the reservation confirmation received after booking.

Awards and Affiliations

Maroma Resort and Spa by Orient-Express is listed in the 2009 Condé Nast Traveler Gold List of the world's best places to stay and the 2009 Travel + Leisure 500. This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests. The property is a member of Orient-Express.

Accessibility Options

Accessible bathroom

Property Amenities

Air-conditioned public areas
Total number of rooms - 65
24-hour front desk
Banquet facilities
Bar/lounge
Business services
Complimentary breakfast
Concierge services
Dry cleaning/laundry service
Fitness facilities
Full-service health spa
Arcade/game room
Gift shops or newsstand
Beach/pool umbrellas
Media library
Wired (high-speed) Internet access - complimentary
Area shuttle (surcharge)
One meeting/conference room
Rooftop terrace
Airport transportation
On-site car rental
Tour assistance
Room service
Laundry facilities
Library
Massage - spa treatment room(s)
Medical assistance available
Audio-visual equipment
Restaurant(s) in hotel
Safe-deposit box at front desk
Shopping on site
Swimming pool - outdoor
Beauty services
Coffee shop or café
Umbrella

Video library
Complimentary newspapers in lobby
Currency exchange
Doorman/doorwoman
Event catering
Express check-in
Express check-out
Hair salon
Health club
Number of outdoor pools - 3
On-site medical assistance available
Billiards or pool table
Tours/ticket assistance
Marina on site
Multiple small meeting rooms
Parking (free)
Valet parking
Patio
Pool table
Porter/bellhop
Private beach
Room service (24 hours)
Free guest parking only during stay
Tennis on site
Year Built - 1995
Sauna
Security guard
Shoe shine
Fax machine
Garden
Photocopy machines
Spa services on site
Steam room
Wedding services

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Rooms

Maroma Resort and Spa by Orient-Express offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature CD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. This Playa del Carmen hotel provides complimentary wired and wireless high-speed Internet access.

Bathrooms include shower/tub combinations, slippers, makeup/shaving mirrors, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as multi-line phones with voice mail. Additionally, rooms feature laptop-compatible safes and welcome amenities. In-room massages, hair dryers, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in October 2008.

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Maroma Resort and Spa by Orient-Express, Playa del Carmen, Mexico, Rooms Guest Room

Room Amenities

CD player
Ceiling fan
Complimentary newspaper
Air conditioning
Climate control
Voice mail
Direct-dial phone
Multi-line phone
Minibar
Complimentary bottled water
Wake-up calls
Daily housekeeping
Turndown service
Designer toiletries
Private bathroom
Slippers
Extra towels/bedding in room

Makeup/shaving mirror
Hair dryer (on request)
Shower/tub combination
Iron/ironing board
Desk
Window opens
Welcome amenities
Patio
Balcony
Access via exterior corridors
Wireless high-speed Internet access (complimentary)
Wired high-speed Internet access (complimentary)
In-room safe (laptop compatible)
Speakerphone
In-room massage available
Individually furnished
Individually decorated

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Dining

Maroma Resort and Spa by Orient-Express has a restaurant serving breakfast, lunch, and dinner. Guests are offered a complimentary continental breakfast. 24-hour room service is available.

Recreation

Golf - driving range nearby
Whale-watching nearby
Helicopter/airplane tours nearby
Skydiving nearby
Fishing nearby
Ecotours nearby
Golf lessons available nearby
Windsurfing nearby
Boat launch on site

Horse riding/rental on site
Kayaking on site
Pilates classes on site
Sailing on site
Swimming on site
Yoga classes/instruction on site
Snorkeling nearby
Scuba diving nearby

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Spa

Body treatments

Facial treatments

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