Sole Resort Bahia Tortuga

3.5 star property
Comfortable adults-only hotel, walk to Playa del Carmen Main Beach

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Sole Resort Bahia Tortuga

Photo gallery for Sole Resort Bahia Tortuga

Aerial view
Outdoor pool
Standard Room  | Garden view
Free daily cooked-to-order breakfast
Shower, designer toiletries, hair dryer, towels

Overview of Sole Resort Bahia Tortuga

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Hot tub

Check out the area

Avenida 10 Esq Calle 14, Playa del Carmen, 77710
  • Popular LocationNicoletta1 min walk
  • Popular LocationAntoinette1 min walk
  • Popular LocationCalle 121 min walk
  • Popular LocationQuinta Avenida2 min walk
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Room options

Superior Junior Suite

cleanliness

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Pillow-top bed
Premium bedding
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Junior Suite

cleanliness

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Pillow-top bed
Premium bedding
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Room

cleanliness

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Pillow-top bed
Premium bedding
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Playa del Carmen

Sole Resort Bahia Tortuga is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ziplining nearby.

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 13 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Harry's Grill Prime Steakhouse & Raw Bar - 2 min walk
  • Ilios restaurant - 1 min walk
  • La Mazza Pizza - 1 min walk
  • Sushi Ken - 1 min walk
  • Bovino's - 1 min walk

About this property

Sole Resort Bahia Tortuga

Hotel near Playa del Carmen Main Beach
Close to Quinta Avenida and Playa del Carmen Maritime Terminal, Sole Resort Bahia Tortuga provides free cooked-to-order breakfast, a rooftop terrace and a coffee shop/cafe. Indulge in a deep-tissue massage, aromatherapy and a body treatment at Raiz Spa, the on-site spa. The on-site Italian cuisine fine-dining restaurant, Como Como Osteria, features garden views. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Tour/ticket information, beach towels and laundry services
  • A 24-hour front desk, a porter/bellboy and concierge services
Room features
All 51 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Designer toiletries, showers and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (MXN 10 per day)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–1:00 PM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Como Como Osteria

Things to do

  • Billiards/pool table
  • Full-service spa
  • Library
  • Outdoor pool
  • Spa tub

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Tortuga
Tortuga Hotel
Tortuga Hotel Playa del Carmen
Tortuga Playa del Carmen
Tortuga Hotel Adults Playa del Carmen
Tortuga Hotel Adults
Tortuga Adults Playa del Carmen
Tortuga Adults
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel And Spa
La Tortuga Playa Del Carmen
Sole Bahia Tortuga Del Carmen
Sole Resort Bahia Tortuga Hotel
La Tortuga Hotel Spa Adults Only
Sole Resort Bahia Tortuga Playa del Carmen
Sole Resort Bahia Tortuga Hotel Playa del Carmen

Frequently asked questions

Does Sole Resort Bahia Tortuga have a pool?

Yes, this property has an outdoor pool.

Is Sole Resort Bahia Tortuga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sole Resort Bahia Tortuga?

Self-parking is available for MXN 10 per day.

What time is check-in at Sole Resort Bahia Tortuga?

Check-in begins at 3:00 PM.

What time is check-out at Sole Resort Bahia Tortuga?

Checkout is at noon.

Does Sole Resort Bahia Tortuga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sole Resort Bahia Tortuga located?

Located in Downtown Playa del Carmen, this spa hotel is steps away from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Sole Resort Bahia Tortuga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 812 reviews" "
Rating 8 - Good. 276 out of 812 reviews" "
Rating 6 - Okay. 73 out of 812 reviews" "
Rating 4 - Poor. 26 out of 812 reviews" "
Rating 2 - Terrible. 25 out of 812 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2019

2/10 Terrible

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haha
The hotel itself was in the perfect location, very clean and nice. Pretty quiet for being basically on 5th ave. The pool área is very pretty and the staff are super friendly. However at 7:30 in the morning after staying there for one night they banged on the door and said we had to evacuate for a gas leak. They moved us to a condo building that didn’t offer included breakfast, was way further from 5th ave and was just not as nice. We weren’t super happy about that so my friend and I went back to the hotel a little later in the morning to see when we could come back and apparently the hotel got shut down for good? However we voiced our dislike of the new place they got us and they had us moved to a beautiful condo in the perfect location within 20 minutes. Really awesome staff, just a disappointing situation.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
I booked a flight + hotel through Expedia at this property for one night. My flight down was delayed then reschedule due to airline staffing by 28 hours. This made me unable to attend my reservation. It was quite frustrating that neither Expedia nor the hotel were willing/able to do anything about it. While I’m sure the property would be lovely if I had been able to see it, I will be avoiding making any future reservations at this property.
Stayed 1 night in Dec 2019

10/10 Excellent

Maria, New york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Del hotel nos gustó todo excepto el agua de la ducha que estaba un poco salada pero lo demás fue un excelente servicio
Stayed 5 nights in Dec 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location for good adventures
Internet connection needs to be improved definitely. Mainly available in surrounding of reception area. Mosquitos can be a nuisense.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The pool area was amazing and restaurant staff was amazing
Stayed 3 nights in Nov 2019

10/10 Excellent

MJNeil, Montreal, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to convenience stores, pharmacies, Walmart, ADO bus station, Banks, and 5 avenue, I mean like no more than 10 minutes away. The hotel itself is a gem, with rooms that surround a beautiful court yard with mature coconut trees and other flora and an incredible swimming pool that winds its way around this court yard with canals And steps going to the balconies on the first floor rooms. Because of the enclosed court yard, no noise comes in from the street, real quiet. There is a restaurant Attached to the court yard and to the street, great food and not expensive, fantastic service, you are served very quickly. I very much enjoyed my stay and was sad to leave, the rooms were great with super quiet air conditioning, comfortable pillow top beds and nice full comfortable pillows. My room opened to a nice size balcony overlooking the court yard, was totally blown away. Again a terrific place to stay and enjoy Playa Del Carmen.
Stayed 7 nights in Nov 2019

10/10 Excellent

Brians, Minnesota

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Will stay here again. It was a good deal and Iwill be able to get by for a lot less money next time. Fell for few scams on a couple bottles of tequila and some cigars
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019