Everything about this hotel 5 star grounds keeping =perfection. hotel staff best ever. Food and service again the best I've ever had I already plan to return. I expected at least a 9 when I planned trip when I arrived the place was a 20 on a 10 point scale if your going to mexico this is where you stay
Brandon from Orange virginia
The hotel is located on Playa Paraiso (Quintana Roo) in the heart of the Riviera Maya and a few miles from Cancun, Playa del …More
My 26 year-old daughter and I just returned from a 7 day vacation at the Iberostar Tucan. It was our first time staying at the Iberostar, but not our first time in Playa del Carmen. The resort far exceeded our expectations. The grounds are manicured perfectly. The pool area is huge with lots of places to park yourself, especially under a grass umbrella. The beach was fabulous. Again, many places to hang out under a grass umbrella. The rooms are not jaw-dropping gorgeous, but our room was always very clean and everything was well stocked every day. The food was high quality, every meal, buffet and sit down. Never ending fresh fruit and vegetables. Many fish and seafood offerings at every meal. We ate at the Japanese and Mexican sit down restaurants. Both were excellent. There was no problem getting a reservation. There was no limit on sit down reservations. The resort had a nice mix of families, couples of all ages and various groups.
Marisa from Minneapolis, MN
This Playa del Carmen resort is set on its own private beach, a short distance from Playacar Golf Club, Playa del Carmen …More
We just returned from a heavenly week at the Iberostar Questzal resort. It is a wonderful resort for families and those that want more of a mexican experience and a connection with the natuarl elements. 90% of the resort is open air including most of the restaurants and the lobby. You are surrounded by manicured jungle, waterfalls and wildlife wherever you go inside the resort and there is a real sense of calm and well being as you walk along the garden paths to get from one place to another. This is NOT a hotel. this is a resort experience in the truest sense. The food was surprisingly good for an all inclusive and they offered an excellent variety that changed daily. The staff across the board were as good as it gets. They were courteuous, attentive, fun and clearly liked working for this company. Iberostar runs a very good operation. The transitions from breakfast to lunch and dinner and all of the maintenence and housekeeping seemed to run seemlessly. This is a fairly large resort but it has a real intimate feel to it. They offer some great acitvitiies for kids and adults and there tends to be alot of participation, particulalry in Zumba at 4pm on the beach! Especially if Maricio is running the class! It is a MUST SEE. even if you just go to watch. I rarley go to the same place twice but this resort might be an exception.
kim from Calgary Alberta
This Playa del Carmen resort is set on its own private white sand beach, a short distance from Playacar Golf Club, Playa del …More
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