Iberostar Tucan.. Excelente!!!
We just got back from our two week vacation at the Iberostar Tucan, and we miss being there already.
We have been to the Riviera Maya many times and this is by far our favorite hotel.
Location is perfect, only 35 min from Cancun airport, Playacar is the best beach in Playa del Carmen, also not far from many places of interest like the ruins of Tulum and Koba, Akumal beach (swim with the turtles there!!), Xcaret and Xel-Ha and only five minutes cab ride away from Playa del Carmen where you can catch the ferry to Cozumel for a day trip.
Back to the hotel, reception and front desk were ok, nothing extraordinary
We were given a third floor room at building 14, that faces the jungle (perfect if you have kids and they would like to see the monkeys that come to the balcony every morning). It was really cool!!
Room cleanliness was great!! Graciela was great and for the first time in many vacations our room didn’t smell like mold, she also made our son different towel animals every day, which we were always trying to guess what it was going to be on the way to the room (it became our little game).
Grounds are really well maintained and workers are very polite.
A La Carte restaurants were ok, Japanese and Mexican are the best with Italian, Tropical and Steakhouse falling behind with very limited options and poorly cooked dishes, and the reason why after trying all of the “a la carte” we decided to stick with the buffet for every meal.
Hermes from NYC
This Playa del Carmen resort is set on its own private beach, a short distance from Playacar Golf Club, Playa del Carmen …More
The staff and entertaininment crew absolutely perfected this vacation. The hotel is amazing. You have the ability to be completely relaxed and completely entertained---at all times. I have never felt so comfortable, taken care of, and happy at a hotel before. The food was amazing as well. I HIGHLY recommend this resort.
Again-- one more applause for the wait staff entertainment crew. Outstanding.
Olivia from NYC
Nestled along the pristine sand beach between Cancun and Playa del Carmen on the Riviera Maya, and just 30 minutes from …More
The hotel and rooms were very clean and beautiful.
Most of the staff was friendly and energetic especially the entertainment crew.
The buffet food was ok as expected but the hibachi and steak house were very good. Check out the taco bar in the shopping plaza. It is definitely worth the walk.
The drinks were ok.
We went with 15 people. We drank and are everything and no one got sick.
The night club was really fun.
Overall we had a great time and deffinitly reccomend this hotel
Within easy reach of Maroma Beach, this Playa del Carmen resort is nestled on the beach. Area attractions also include Tres …More
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