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Grand Palladium White Sand Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juárez Km, 256-100 Kantenah, 77710

Business-friendly property in Akumal - Kantenah neighborhood with 14 restaurants

Yal-ku Lagoon nearby
This business-friendly property is located in Kantenah's Akumal - Kantenah neighborhood, close to Yal-ku Lagoon and Half Moon Bay. Area attractions also include Xpu-ha Beach and Akumal Beach. Show more
All-inclusive
Onsite meals and beverages, taxes, and gratuities (tips) are included in the room rate at Grand Palladium White Sand Resort & Spa All Inclusive. The property also features 14 restaurants and a nightclub.
Balconies and fireplaces
In addition to satellite television, guestrooms include balconies and bathrooms with shower/tub combinations and makeup/shaving mirrors. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

94%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Check-in time starts at
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Awards and Affiliations

A Green / Sustainable Property - Second Party Certified

This property participates in EarthCheck Bronze Benchmarked, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 264
  • Number of suites -
  • ATM/banking
  • Number of floors - 2
  • Banquet facilities
  • Beauty services
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Fireplace in lobby
  • Fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • On-site car rental
  • Barbecue grill(s)
  • Tour assistance
  • Arcade/game room
  • Garden
  • Parking (free)
  • Business center
  • Express check-in
  • Designated smoking areas
  • Airport transportation
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Laundry facilities
  • Medical assistance available
  • Multilingual staff
  • Parking (surcharge)
  • Babysitting or child care
  • Pool table
  • Poolside bar
  • Private beach
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Supervised child care/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Bar/lounge
  • Coffee shop or café
  • Use of nearby fitness center (complimentary)
  • Wedding services
  • Complimentary breakfast
  • Express check-out
  • Health club
  • Creche (nursery)
  • On-site medical assistance available
  • Wireless (high-speed) Internet access - complimentary
  • Number of outdoor pools - 9
  • Massage - spa treatment room(s)
  • Nightclub
  • Year Built - 2005
  • Number of restaurants - 14
  • Number of meeting/conference rooms - 12
  • Tennis on site
  • Security guard
  • Number of buildings/towers - 13
  • Swim-up bar

Rooms

Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Rooms open to balconies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and makeup/shaving mirrors.

Televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include welcome amenities and complimentary bottled water. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.

Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah, , Rooms Guest Room

Room Amenities

  • Fireplace
  • Balcony
  • Ceiling fan
  • Air conditioning
  • Access via exterior corridors
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Bathrobes
  • Hair dryer
  • Makeup/shaving mirror
  • Slippers
  • Shower/tub combination
  • Satellite television service
  • Welcome amenities
  • In-room safe
  • Desk
  • Window opens
  • Sofa bed
  • Cribs (infant beds) available
  • Complimentary newspaper
  • In-room massage available
  • Daily housekeeping (daily)
  • Private bathroom
  • Complimentary toiletries
  • Iron/ironing board
  • Clock radio
  • MP3 docking station

Dining

Grand Palladium White Sand Resort & Spa All Inclusive has 14 restaurants on site.

Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah, , Dining Restaurant

Recreation

  • Rowing or canoeing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Basketball nearby
  • Volleyball nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Table tennis nearby
  • Playground nearby
  • Aerobics on site
  • Golf - miniature on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Windsurfing on site

Spa

  • Turkish bath/Hammam in spa
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Palladium White Sand Resort & Spa All Inclusive

4.6
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.8
Room cleanliness:
4.6
Room comfort:
4.4
Location:
4.1
Neighbourhood:
4.5
94%

of guests recommend

out of 18 reviews

Write a review of this hotel

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Dawn L from Vancouver
5.0
out of 5
Recommends this hotel
Posted 7 Oct 2010

“Definately coming back”

Amazing. Everything was perfect

A Traveller from Broken Arrow, oK
5.0
out of 5
Recommends this hotel
Posted 20 Aug 2010

“The resort was extremely clean and had everything you could want or need on site.”

Go here it was awesome.

Area recommendations
Stayed at the resort.
Matt G from Rhode Island
5.0
out of 5
Recommends this hotel
Posted 11 Aug 2010

“Dream Honeymoon at Grand Palladium near "the Place of Turtles"”

When we arrived to Palladium White Sands in late July 2010 for our honeymoon, we were relieved that it was even more beautiful than we expected. They offered us a cocktail while we filled out the minimal paperwork and got our room and towel cards. The staff are all very pleasant -- even those who don't have the nicest jobs. They always stop, smile and say "hola!" The junior suite we stayed in was lovely, clean, modern, comfortable. Food and service was very very good. Not absolutely perfect, but if there was anything you didn't like, they were very happy to fix it for you. I think the only issue we had in our week was the wrong vegetable side served to my wife one night. The facility is absolutely beautiful! There's plenty of space to relax, find quiet, or fun. There was no competition for shade, or towels, or anything like that. Even with 90%+ rooms filled, it seemed only 40% booked. Again, a lovely surprise. We loved the expansiveness of the resort. We actually stayed in the Riviera section right near the South end of their beach property, but it was no problem at all to head to the North end to the slightly older (doesn't look older) Colonial pool and lobby, or the spa. We would absolutely return for another stay (hopefully LONGER!), and would ask to again be in the newer section (Riviera or White Sands), not because the buildings are necessarily better, but that side of the resort is surrounded by a man-made lake, and has lovely walking paths through the mangroves.

Area recommendations
Grand Palladium is a very large all-inclusive resort on the Carribean Sea. Like other sea-side resorts, you generally stay at the resort or take a professional tour to the various tourist attractions nearby. Palladium is near Akumal, and fairly central to attractions such as Xel-Ha, Xcaret, Xplor, and even not too far from Chichen Itza (must see!). Distance from the Cancun airport results in about an 60-70min drive via taxi, or a 60 minute bus from Playa del Carmen to the Airport, and a 20 minute taxi from Playa to Palladium. We were very happy with the location of this resort. It allowed us the freedom to visit several of the best attractions in La Riviera Maya.
A Traveller from toronto
5.0
out of 5
Recommends this hotel
Posted 7 Jul 2010

“couldnt ask for better”

the hotel was amazing, and luxurious, food great. this was one of the best hotels i have ever stayed in. the only thing is they seemed to be short of towels and the bus to the main building needs to be more frequent.

pete d from Akron,Oh
5.0
out of 5
Recommends this hotel
Posted 7 Apr 2010

“can't wait to go back”

The resort is kept very clean and the service is friendly

Tammy from Denver, CO
2.0
out of 5
Does not recommend this hotel
Posted 7 Apr 2010

“Not impressed”

Very large hotel 4 hotels in 1 complex with no service. No pool service, no beach service and difficult to find breakfast. There were 1-2 hour wait for dinner with no reservations available. No pool side or drink service. Small area for food and drinks at the beach that were always full, minimal seating and no service if you did not have a table. Beach bar and grill was out of chips 3 days in a row, and many menu items were out, like chicken, wings, fajitas, etc. So many better options to get your money's worth.

A Traveller from New York, NY
5.0
out of 5
Recommends this hotel
Posted 17 Feb 2010

“Paradise Awaits”

Grand Palladium White Sand Resort was recommended by friends and they were right about everything. We wanted a place for R&R, however we were able to do it all (i.e. snorkeling, swimming, dancing, saw some nice shows and went to see the Maya ruins). In other words you did not to have to leave the hotel in order to enjoy yourself. The place was clean, the service was on the money, and the staff was very helpful. Go, you will not be disappointed. I want to go back!

Christine from BC canada
5.0
out of 5
Recommends this hotel
Posted 10 Feb 2010

“Great Trip! Jan 2010”

A group of 12 of us stayed at the White sands resort Jan 15-29. Fantastic Hotel!!! Food was excellent. We went to 7 out of 8 a la carte restaurants and LOVED everyone except the ribs and more. We didn't get a chance to go to the steak house just do to time. The resort is HUGE. Lots of walking. If you have elderly people or kids needing strollers, I would reccomend staying in the Colonial side. (Less stairs and easier access to the restaurants). The pool and beach area @ WS is WAY less busy compared to Colonial. Rooms were VERY tidy and clean and the bathrooms are amazing- Huge showers and tubs all tiles. I would either stay at WS or Colonial if to choose from all 4 because the Royal and Kantenai are far away from everything. Grounds were beautiful, staff very friendly, and over all, I would go back

Dana K from Windsor Ontario, Canada
5.0
out of 5
Recommends this hotel
Posted 4 Jan 2010

“A VACATION MUST!!”

The hotel is rated 4stars and should be a 5+. It was fabulous. The resort has 5 or 6 hotels with a trolley that travels every ten minutes or so to them. The resort is huge and can sometimes mean alot of walking from your vila to the buffet but they have small bus stops near each villa that can take you to your lobby. The beach is beautiful but during our stay the water was very rough so one of the almost 15 pools may be a better choice for smaller children. The animation staff were fun, welcoming and they always had something going on. The food was to die for, not just the buffet's but the A La Cart resturants guaranteed oustanding service with food that would cost $100 a plate. There was no sign up but there was sometimes a wait of 45min or so. All in all this hotel was almost perfect the only down side which was a big one was the front staff. The front desk staff had poor english and some of them were down right rude. The most irritating thing was their rudeness, unlike the rest of the staff some of the front desk people truly didn't care about you at all. This was easily looked over when you see the perfectly manicured grounds, fabulous food and gorgeous hotel. It was better then any where else I have stayed in mexico.

Area recommendations
There isn't much neighborhood to see. There is a but right outside on the right that will take you to playa del carmin which is about 45min away. Its great and filled with both locals and tourists. Great bars, food and shopping. The bus stops around ten or so, if you miss the last one you''ll have to take a cab back to your hotel and we were told by staff they sometimes certian drivers will try to take advantage of you. So make sure your comfortable with the currency exchange if you plan on taking a cab, otherwise just don't miss the bus.
Nightlife
I can't say it enough, find the CoCo Bongo's rep and go. It is so worth it. Only go through their rep, they have a better price and they have great customer service.
A Traveller from Prince George B.C.
5.0
out of 5
Recommends this hotel
Posted 30 Dec 2009

“Excellent hotel”

Seven days was not a long enough stay, we needed another week to eat the sensational food at "all" of the resorts restaurant facilities.

Area recommendations
While the resort is away from the major centers, what we initially thought would be an inconveniance was not a issue at all. There are ample facilities and activities to occupy guests, and public transportation is quick and affordable. Already searching for a resort similar to the grand palladium on the west coast for the weather, view of the mountains, and the sunrises and sunsets. So far not much luck, it's pretty tough to beat.

Grand Palladium White Sand Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juárez Km, 256-100 Kantenah, 77710

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Nearby Points of Interest

  • Yal-ku Lagoon - 4 km / 2.5 mi
  • Half Moon Bay - 4.7 km / 2.9 mi
  • Xpu-ha Beach - 5.2 km / 3.2 mi
  • Akumal Beach - 6 km / 3.7 mi
  • Chac Mol - 8.8 km / 5.5 mi
  • Dolphin Discovery - 9.1 km / 5.6 mi
  • Xel-Ha Water Park - 15.5 km / 9.6 mi

The preferred airport for Grand Palladium White Sand Resort & Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 79.1 km / 49.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Akumal - Kantenah, Quintana Roo, Mexico: Snorkeling and diving are popular in the small resort town of Akumal, and at Kantenah beach to the north, where the coastline runs parallel to a protected coral reef. In the summer months, sea turtles crawl onto the white-sand beaches by moonlight to lay their eggs. Yal-Ku Lagoon, once a trading route for the ancient Maya, is a bird watcher’s paradise, and can be explored by foot or kayak.

Grand Palladium White Sand Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juárez Km, 256-100 Kantenah, 77710