Gran Porto Real Resort & Spa All Inclusive (Playa del Carmen, Mexico)

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Protected beach cove

This hacienda-style, all-inclusive resort is in the center of Playa del Carmen's shopping and nightlife, on a protected white-sand beach popular for swimming; golf is 10 minutes away. Show more

Quiet pool

Gran Porto Real Resort offers activities such as bike tours and cooking classes; a freeform pool with children's area hosts activities, while an adults-only, "quiet" pool offers a swim-up bar.

Mediterranean hacienda

Guestrooms have handmade furniture. Gran Porto Real Resort rooms are available in an all-inclusive plan. See Rooms & Rates page for details. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Family Junior Suite Ocean Front - All


		One king bed and triple bunk bed. Furnished balcony. View of ocean. Exterior-corridor access. Located on floor 1. 36 square meters (387 square feet). Complimentary wireless Internet access. Flat-screen TV with cable service. Direct-dial phone. DVD/CD player. Coffeemaker. Marble bathroom with shower and hair dryer. Iron/ironing board.

Junior suite - All Inclusive


		1 king2 doubleTelevision with cable channels. Complimentary wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Minibar. Shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Clock radio, hypo-allergenic bedding, and iron/ironing board. Air conditioning and ceiling fan. Wheelchair accessible.

Junior Suite Ocean View - All Inclusive


		One king bed or two double beds. Private balcony with ocean view. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Domestic liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan.

Junior Suite Ocean Front - All Inclusive


		One king bed or two double beds. Private balcony with full ocean view. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Domestic liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan.

Junior Ste Beach Front Walk Out


		One king bed or two double beds. Private balcony with full ocean view. Located on the first floor with direct access to the beach. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Premium liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan. Exclusive, suite-designated beach cabana.

Gran Master Suite Ocean Front - AI Master


		One king bed or two double beds. Private balcony with hammock and full ocean view. Living room with separate bedroom with ocean view. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Premium liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan.

Standard


		Two queen beds. City, ocean, or pool view. Balcony. Living room with separate bedroom with ocean view. Complimentary wireless Internet access. TV with cable programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Minibar. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe.

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Awards and Affiliations

Gran Porto Real Resort & Spa All Inclusive is listed in the 2010 Condé Nast Traveler Gold List of the world's best places to stay.

Accessibility Options

Accessible bathroom
Accessible path of travel
Handicapped parking

In-room accessibility
Roll-in shower

Property Amenities

Private beach
Swimming pool - outdoor
Poolside bar
Swim-up bar
Swimming pool - children's
Spa services on site
Full-service health spa
Massage - spa treatment room(s)
Steam room
Sauna
Concierge desk
Pool table
Billiards
Restaurant(s) in hotel
Room service (limited hours)
Bar/lounge
Parking (free)
Limo or Town Car service available
Banquet facilities
Ballroom(s)
Multiple small meeting rooms
Multiple large conference rooms
Event catering
Exhibit space
Business services
Computer rental
Audio-visual equipment
Cell phone/mobile rental
Porter/bellhop
Doorman/doorwoman
Security guard
Multilingual staff
24-hour front desk
Medical assistance available
Beauty services
Translation services

Gift shops or newsstand
Hair salon
Tour assistance
Currency exchange
Dry cleaning/laundry service
Television in lobby
Library
Patio
Barbecue grill(s)
Arcade/game room
Elevator/lift
Supervised child care/activities
Wedding services
One meeting/conference room
Business center
Room service
Health club
Shopping on site
On-site car rental
Total number of rooms - 287
Laundry facilities
Rooftop terrace
Luggage storage
Number of floors - 3
ATM/banking
Babysitting or child care
Local Expert Concierge
Airport transportation (surcharge)
Fitness facilities
Wireless (high-speed) Internet access - complimentary
Technology support staff
Number of restaurants - 8
Number of buildings/towers - 4
Garden
Suitable for children
Wheelchair accessible

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Rooms

The all-inclusive Gran Porto Real resort offers 287 air-conditioned guestrooms. Decor is Mediterranean/hacienda, with sponge-painted walls, ornate ceiling fans, handmade wooden furniture, and marble tile floors. Rooms are located in two five-story buildings with elevators.

Each room offers an in-room safe, direct-dial telephone with voice mail, cable TV, and DVD/CD player. Additional amenities include vanity mirrors, electronic/magnetic key entries, and coffeemakers.

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Gran Porto Real Resort & Spa All Inclusive, Playa del Carmen, Mexico, Rooms Guest Room

Room Amenities

Hypo-allergenic bedding available
Ceiling fan
Air conditioning
Climate control
Voice mail
Minibar
Wake-up calls
Daily housekeeping
Complimentary toiletries
Hair dryer
Extra towels/bedding in room
Makeup/shaving mirror
In-room massage available
Shower only
In-room childcare (surcharge)

Electronic/magnetic keys
Cable television service
Window opens
Clock radio
Iron/ironing board
In-room safe
Smoking permitted
Rollaway beds available
Cribs (infant beds) available
Direct-dial phone
Coffee/tea maker
Complimentary newspaper
Wireless high-speed Internet access (complimentary)
Wheelchair accessible

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Dining

Albatros - Casual restaurant with indoor/outdoor seating. Buffet selections with additional table service for drinks. International cuisine. Reservations not necessary. Open for breakfast, lunch, and dinner.

Il Pescatore - Casual café serving Italian fare in the sunlit dining room or on the umbrella-shaded terrace. Lunch and dinner. Dining is à la carte; reservations recommended.

Maria's - Features gourmet specialties of Mexican a la carte cuisine. Sandals and casual dress (t-shirts) not allowed. Open for dinner.

Gaviotas - Pool and beach snack bar with beachfront palapa. Open for lunch.

Health and Sushi Bar - Oriental Cuisine. Located on the roof of the third floor of the hotel. Features a variety of drinks from tropical favorites and natural juices to traditional cocktails, while remaining in the peaceful atmosphere of the pool. Open for lunch.

24-Hour All-Inclusive Club - Offering 24-hour self-service snacks, an international open bar, and all-day and night games and activities. Open for club and light food service 24 hours a day.

Parrillada Grill - Outdoor grill, beside the pool and on the beach. Open for lunch.

Trade Winds Beach & Snack Bar - Outdoor bar with fresh air, and music from around the world. Open for lunch.

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Gran Porto Real Resort & Spa All Inclusive, Playa del Carmen, Mexico, Dining Restaurant

Recreation

Golf - driving range nearby
Personal watercraft
Snorkeling nearby
Running track/path nearby
Volleyball nearby
Aerobics nearby
Yoga classes/instruction nearby
Scooter/moped rentals nearby
Bicycle rentals nearby
Golfing nearby
Horse riding/rental nearby
Parasailing nearby
Skydiving nearby

Bird watching nearby
Motor boating nearby
Windsurfing nearby
Surfing/boogie boarding nearby
Kayaking nearby
Sailing nearby
Water skiing nearby
Tennis nearby
Playground nearby
Swimming on site
Fishing nearby
Ecotours nearby
Ski equipment rental shops nearby

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Spa

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Gran Porto Real Resort & Spa All Inclusive

4.4

out of 5

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Showing 1 - 10 results (of 139) · See more Gran Porto Real Resort & Spa All Inclusive reviews

A Traveller from Regina, SK

5.0

out of 5

“Second time at GPR and would go back a third”

I was at the GPR November 26-December 3 on a family trip to celebrate my mother's 75th birthday. Everyone in our party of five found the hotel to be clean and well cared for, the staff very friendly and helpful, and the location excellent. We requested rooms in the same general area as we had the last time we stayed here, and they were able to fulfill this request without issue. The standard rooms, while on the small side, are in good condition and were cleaned promptly and thoroughly every morning. The mattresses have been changed since our last visit and are now much more comfortable. We all enjoyed the patio seating area just outside our rooms. The buffet meals were really very good for buffet food, and the a la carte restaurants (Maria's and Il Pescatore) were excellent. The staff at Il Pescatore went out of their way to make my mother's birthday meal enjoyable and memorable. The beach has changed a bit in the last couple of years, but there is still that broad expanse of beautiful white sand. We also enjoyed the new screen roof cabanas that replaced the palapas since our last visit. The only downside was how the loungers were jammed in under the cabanas with next to no space between. The staff at Best Day were very helpful in recommending and arranging tours. Overall, a wonderful holiday thoroughly enjoyed by all. I will say again how engaged and accommodating 99% of the staff we encountered were.

What to pack

No need to over-pack......bathing suits and cover ups, shorts, t-shirts, and something a little nicer for the evening. The hotel provides adequate toiletries (soap, shampoo, conditioner, lotion). Just make sure to take your sunscreen as it is quite expensive to buy down there. If you're going on an 'active' tour, be sure you have running shoes or similar to wear.

Family-friendly activities

We went to Selvatica for zip lining and ATVing. The staff there were extremely wonderful to deal with, and they took extra special care of my 75yo mother. They made a big fuss over her and made sure she was comfortable with whatever she was doing. Would highly recommend this tour.

A Traveller from Chicago

5.0

out of 5

“Can't wait to visit again!”

If you are looking for a relaxing getaway that offers a beachy feel with superior service, Gran Porto Real in Playa Del Carmen is a great choice. The staff especially the waiters on the beach go out of their way to provide you with whatever you desire or need. Everyone greets you with a smile and Buenas Dias' when they pass you. Overall we had a very enjoyable stay and definitely will visit again! Hopefully sooner than later!

A Traveller from Kansas

5.0

out of 5

“Wedding Experience”

My son was married here and the wedding was exceptional. The motel provided a nice wedding package and we had a great time. I think getting an upgrade to a Jr Suite would be a good investment.

A Traveller from Jaco, Costa Rica

2.0

out of 5

“Would not return...”

I recently stayed at the Gran Porto Real for a wedding. When we arrived after traveling for over 12 hours we were told that our room (standard) was not ready. They upgraded our room for the evening but were to move the next day. We asked prices for the upgrade that evening in case we wanted to upgrade. We had a look at the standard rooms and the pictures are really deceiving. There are no windows only shutters that open to the sitting area and outside walkway - no privacy if these shutters are open. The next day we were given totally different prices (much higher) and were suggested to move across the street to their other hotel. At that point I was frustrated and did not want to move rooms 3 times in one trip. Both at check in and the next day we were told the hotel was over-booked. When we asked if we could just stay in the room we were in, it was magically not booked and of course we ended up paying for the upgrade. The food at the buffet & restaurant on site was full of fatty and uncooked meats. I ate mainly salads for the entire week. On the last day my fiancé offered me a piece of his roast beef and I accepted as it looked cooked. Just over an hour later I was in my room throwing up for the next 6 hours. Other members of the wedding package too had issues with the chicken being uncooked and apparently they were warmed on the same grill. If it wasn't for a beautiful wedding & weather this trip would have been a complete waste of time and money.

A Traveller from New Jersey

4.0

out of 5

“Great for families”

Hotel was clean, service was great. Food was reasonable, what you can expect in any all inclusive. Good for families with kids.

A Traveller from Alberta, Canada

4.0

out of 5

“Gran Porto Real”

Second time staying here. Even though the waiters and bartenders were fantastic, the drinks were worse than I remember. Everything tasted artificial as though it was made with aspartame. No real fruit juice except at the breakfast buffet. We stayed in a beach front walkout room so we had turn down service every night which was a joke . . . all we got were chocolates. Beds were not turned down, towels were not picked up off the floor, water was not replenished. Room service was great, food all around was great. The buffet for dinner was better than 2 years ago.

Kelly P from Edmonton, AB

4.0

out of 5

“Great, if you have children who are a little older. We had a wonderful time!”

Staff were great, very helpful! Room was clean and comfortable...awesome views! Teen club would have been better if named video game room only. Kids club was very unstructured and geared for younger kids... so a little tricky with children aged 8 through 11. The daily entertainment staff were great at encouraging everyone to participate. Great access to beach, lots of shells to be found. We had a wonderful time and would definitely go back!

A Traveller from Canada

2.0

out of 5

“Middle of the road... would NOT go back.”

We are generally not complainers, so we had to be quite disappointed to actually write a review. We are not beach, pool or outside activity sort of people, so for our needs this hotel did not meet our expectations in the least. Heavy mould smell (almost suffocating) in the elevator, shower, and one entire wing of the hotel. The rooms are nicely air conditioned, but the buffet, hallways are not (open to the outside), so it is sweltering hot and uncomfortable to enjoy. Balcony was so small it was difficult for 2 people to enjoy a drink out there. Food was mediocre cafeteria food and was quite disappointing. We were looking very forward to visiting the Mexican restaurant, Maria's, but it was mostly American dishes and was sadly lacking the yummy Mexican food we were craving. The Italian restaurant was good. The room (Jr Suite Ocean View) had a gorgeous view and was spacious, but we had to call Maintenance to fix the air conditioner that leaked a puddle on the floor, and to fix the shower that wouldn't drain. A soft drink accidentally blew up in our fridge and today is day 3 that they haven't cleaned it... still waiting to see how long it takes! Be aware all restaurants shut down at 10 or 11pm except the 24hr snack bar which has about 4 or 5 items (horrible). No room service after 10pm. If you have late night munchies, you're out of luck. Very limited activities & shows (1 an hour but not a great variety). Cheap alcohol, drinks were mediocre and inconsistently made. Pool close 9p

Area recommendations

Hotel in a fantastic area with shopping a couple of blocks away on 5th Avenue. Good night life until 11pm - streetside bars & restaurants. Lots of little street shops open til 10 or 11pm. Wal-Mart is close enough to walk. All the locals we encountered were quite friendly and spoke quite decent English which can make non-Spanish-speaking visitors comfortable.

Getting around

Taxis everywhere with friendly drivers asking if you need one. But mostly everything you'll need is within walking distance. For many tours, hotel has a bus that will pick you up so you don't have to worry about that.

What to pack

Forget about wearing pants in this sweltering humidity. Shorts, tanks, dresses, bathing suits.

Nightlife

Lots of little places within a couple of blocks open until 10 or 11pm. Some restaurants & bars open later. Great little Cuban bar nearby with live entertainment. Not much in the hotel itself. There are some "tacky" shows at nightime in the hotel, but virtually nothing after 8:30pm, so you will have to go outside the hotel if you're looking for something to do besides get drunk on free alcohol.

Michelle from Portland OR

5.0

out of 5

“Pleasant Stay”

Room: We were at the Gran Porto for three nights at the beginning of November for a wedding at the Royal. We upgraded to a junior suite upon check in and were glad we did. We had a pleasant ground floor room which had a deck that faced the street. It was quiet in the room despite that and the curtains are definitely good black out ones. The beds were comfortable by Mexico standards and the room a good size. The only room issue was with the safe, which showed different numbers than the ones you pushed, so you had to remember your "new" code as it wasn't what you actually put in. Food: Buffet breakfast was very adequate. Not the huge spread of some other resorts, but the room cost isn't as high either so that was expected. Mexican restaurant was nice, but had no vegetarian options. The only thing I could order was the queso dip which was very tasty. When the waiter realized the problem, he had the kitchen make me a special meal which was very nice. The Italian restaurant was the BEST! One of the best meal we have had in Mexico for sure. Would highly recommend it, even if you aren't staying at the hotel. Beach snack bar was great! Beach/pool: the pool area is small but nice and the bar is close by. Having stayed at other resorts in the Riviera Maya with amazing beaches, I don't care for the beaches in Playa. They are really crowded for me, but they are still nice. The service everywhere in the resort was great! Overall, a good inexpensive stay close to Playa!

Area recommendations

Xel-ha, a trip to Cozumel, a snorkel trip to Akumel, and a catamaran cruise to Isla Mujeres!

Tyler E from Morgantown, WV

4.0

out of 5

“Very clean, safe, and excellent service.”

My wife and I just got back from the Gran Porto...Basically its a very nice and clean place with extremely friendly service. The buffet was great and the two restaurants were pretty good too (liked the Italian much more than the Mexican). Yes as in other reviews posted, the beach does have sand bags...but they didn't bother me too much. We were very pleased with our stay and would return again.

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