GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard room - European Plan
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Executive - European Plan
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Junior suite - European Plan
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Air-conditioned accommodations at Coco Rio offer safes and makeup/shaving mirrors. Rooms open to patios. Televisions come with cable channels and complimentary TV Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include hair dryers and ceiling fans. In-room massages, extra towels/bedding, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Coco Rio
of guests recommend
out of 21 reviews
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Showing 1 - 10 results (of 21) · See more Coco Rio reviews
“Bare Bones”
This place was fine for the most part, but I likely won't stay here again. First they requested that we put down a $100US deposit, which I refused to do as I have stayed at plenty of other hotels in Playa and such a request is unheard of in my experience. Accommodation was very bare bones and loud. All noise from outside the courtyard could be heard in the room, so needless to say, we didn't sleep all that well. It sounded like whatever that was happening outside, was happening in our room. I would also recommend bringing your own shampoo and soap if you stay here, as what they provide smells unpleasant. On the upside, it was very clean and in a great location.
“Friendly and Great Location”
The most relaxing time we have had anywhere (and we have been all over - from China and Bali to Europe, Bolivia, Hawaii, Indonesia, Afganistan, and Turkey). The staff is superb and the location is the best. Go to the 30's off Avienda 5 and you will find the best restaurants in Playa.
“Coco Rio”
Good, small hotel. Not strong English but very clean, looks nice. Staff is friendly. Great location to the more interesting restaurants, bars, etc. off Avenida 5th. Also close to better beach area. Good deal.
“Great location, not the cleanest.”
The location is the best thing about this hotel. Check-in was a breeze and we were even "upgraded" to an Executive Suite with a kitchenette. PROS: *Great location - easy walk to beach, many restaurants and shops, Starbucks is right around the corner *Staff were very friendly and accommodating *Balcony that overlooked 26th street *Computer with internet available for use; free of charge *AC and ceiling fan kept the room very cool CONS: *Room smelled strongly of mildew upon arrival (we went to Mega and bought an air freshener which helped) *Cockroaches! It wasn't infested but we had 5 cockroaches throughout our 5 day stay. If you're easily creeped out I wouldn't stay here but if you can rough it a little, it's not terrible. After all, cockroaches are a fact of life in Mexico! *Poor water pressure in the toilet OVERALL: If you aren't a high maintenance traveler and are looking for a good deal that is centrally located, I would highly recommend this hotel. Only due to the cleanliness factor would I not recommend this hotel to families with small children. Adult travelers looking for a safe quiet place to sleep will do just fine here!
“Highly Recommended”
I have stayed at this hotel for four days and I couldn't enjoyed it more! Staff - Angeles and Carlos - were very helpful and willing to make my stay a very memorable one! I have enjoyed every second here and definitely recommend this hotel! I'm looking forward to staying at Coco Rio again soon!
“Very Nice Hotel”
Room was very clean----nice and polite staff-----everyone very friendly---not too noisy at night-----a great place to stay.
“Moderately priced with great location”
Check-in was the only negative of our stay. We had to hunt someone down to check us in and there was no one to handle our luggage and our room was on the third floor with no elevator. The room was very nice and reasonbly priced with a superior location. Hotel ambience was fine also.and we had a nice semi-private balcony with lounge chairs outside our door. Most likely to stay again when back in PDC.
“Great Staff, Simple Comfort, Minutes From Best Beach in Playa”
Skip the big hotels and head for this pleasant, small hotel with friendly, helpful staff. We loved the palms and banana trees rising from the stone courtyard. The comfortable bed suited my ache-prone back, and the A/C and fridge helped keep us and the Sol cool in the September heat. Ask for the half price coupon for Mamita's beach chairs and umbrellas, and take the short walk to what we found to be the cleanest and happiest stretch of sand in Playa del Carmen. While others may be happy stuffing themselves at the buffets at the all-inclusives, we had one of the best vacations of our lives (and we consider ourselves well-travelled) relaxing at the beach, visiting restraunts, bars, and taco carts away from AV.5, and resting up at Coco Rio,
“Coco Rio is a great Choice!”
Coco Rio is perfectly situated near 5ta avenida and the beach near Mamita's Beach club. As a guest you receive 50% off all beach chairs and umbrellas at Mamitas. It is also near shoping and restaurants. The Staff was very friendly and helpful and the rooms as well as the lobby was immaculately cleaned each day. For a budget traveller and for anyone not interested in staying at the big resorts this place is a wonderful choice.
“Very Pleased with Stay”
This hotel was exactly what we wanted. The room was very clean and the staff were friendly. It's only a few steps away from 5th Avenue where all the shops and restaurants are. We also liked that it was on the quieter and newer end of 5th Avenue. The beach was only a short stroll away. If you are looking for something more intimate than the mega-resorts, this is a great choice. For the price we were very pleased with everything and can't wait to go back!
Showing 1 - 10 results (of 21) · See more Coco Rio reviews
Calle 26 Nte Entre 5a Av Y 10av Playa del Carmen, 77710 Mexico
Nearby Points of Interest
The preferred airport for Coco Rio is Cancun, Quintana Roo (CUN-Cancun Intl.) - 49.7 km / 30.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Playa del Carmen, Quintana Roo: Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
Calle 26 Nte Entre 5a Av Y 10av Playa del Carmen, 77710 Mexico
