2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews of Aventura Mexicana

3.5 out of 5
Aventura Mexicana
Ave. 10 y Calle 24, Playa Del Carmen, Quintana Roo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Stayed 5 nights in Feb 2023

10/10 Excellent

Ioana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 5 days. Since our arrival their yard stole my heart. It is beautiful, like an oasis, quiet and a good place to relax since they have 2 pools on the property. The room was a bit odd to me since the bathroom didn't have a door so it was like an open space, but overall i liked it and i was very impressed by the cleanliness of it and also the towel folding that the housekeeping does. The hotel is very close to 5th ave where you can find a lot of places to eat and also to the beach, only a few minutes away. We did the mistake of renting a car wich i wouldn't really recommend since there are a lot of oxxo and 7 eleven around and just a few parking spots in front of the hotel (we ve been told that if those spots are occupied we have to park on the street where you have to pay wich i assume its the case during season). The staff was very nice and helpful and we had no issues with hot water, wich i read it was a problem with in other hotels. We will definitely stay there again and i highly recommend this place!
Stayed 5 nights in Apr 2023

6/10 Okay

Dianilda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pasamos 10 noches en este hotel, no nos encanto pero tampoco nos desencanto. Desafortunadamente La habitacion que nos dieron no tenia nevera, cosa que no lo esperábamos, tampoco tenia plancha, por suerte un amable empleado nos presto una plancha. en las tardes esta un muchacho muy amable y servicial en el lobby. La piscina no la vi muy limpia y desafortunadamente tampoco vi que la limpiaran. En conclusión no esta mal el hotel para el precio que se paga.

10/10 Excellent

Aleksejs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for 8 nights, our first time traveling to Mexico together. The hotel is beautifully designed with an open layout that has it feel almost like a mini all inclusive resort. Having both a Family and Adult designated pool allowed us to enjoy the water every single day without any noise complaints or overcrowding. The staff was extremely pleasant and super helpful every step of the way. In fact, shortly after arriving and being shown to our room, we noticed the AC unit was no longer working and the temperature of our room began to climb rapidly. When a short inspection yielded no solution, the staff at Aventura happily moved us and our belongings to a new room with an even better view of the pool / outdoor dining area, promptly and free of charge. Turndown/cleaning services were optional each day, while fresh towels for the pool/tanning were easily accessible at the front desk, anytime we needed them! We absolutely loved starting each day with the free continental breakfast, which included delicious orange juice, fresh coffee, two slices of toast with your choice of jam or margarine, as well as a variety plate of super fresh fruit. With how hot and humid Playa Del Carmen gets, this light and healthy breakfast option was perfect to begin the day with. Only complaint was the nightlife noise of 5th Ave (Senior Frogs namely) and the early AM noise of Evolve Fitness across the street. Bring earplugs and you'll be just fine! 10/10 would come back!
Stayed 8 nights in Apr 2023

4/10 Poor

ALI REZA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
many issues: 1- Breakfast is a JOKE. No egg..No sausage...just fruit and choice of juice or coffee 2 toast breads and small Butter/Jam. 2- old fashion rooms with a very old & rustic safe-box...there was no kind of electronic/modern safe-box. so in case we lost the key we signed a paper to pay for it:) I think my grandpa did same thing when he was on trips in 70s. 3- Hotel claimed breakfast provided by a restaurant next to them...however we booked this hotel since it is saying "Breakfast "included : so the rating should be also for the hotel. 4- very low light room. 5- Internet was very bad and slow. However 6- have a good access to 5th avenue Soriana supermarket. 7- room was spacious.
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gracias por todo. Todo el/la personal del hotel es súper amable y dispuesto a ayudar con todo.
Stayed 4 nights in Apr 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything but far enough away so as to feel secluded.
Stayed 5 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freaky Ticky was the best
Stayed 7 nights in Mar 2023

10/10 Excellent

Zurama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very close to Quinta avenida. Friendly staff. Convenient location. Felt comfortable to stay at this place. I would stay again in the future
Stayed 4 nights in Mar 2023

8/10 Good

Kharee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a niche spot with beautiful greenery, but it is awkwardly placed in the city so you can hear live performances at night if you’re by the street. The free breakfast is very nice and fresh (fruit, toast, and juice, coffee, or tea). They give you a free beach towel as well. There is no iron or anything so bring a steamer. The water in the shower and sink gets hot too and I’ve heard not all properties get hot water. Staff is incredibly nice, especially if you make an effort to speak Spanish :)
Stayed 5 nights in Mar 2023

8/10 Good

Lydia Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard at Aventura Mexican is an oasis amidst a busy and often boisterous area. After walking and beach hopping all day, it was heavenly to return to the hotel for a swim in a lush and calming environment. Abraham and Pedro are wonderful servers at the bar, Rosy was always pleasant as our room cleaner; and the front desk staff were also pleasant and helpful. The only unfavourable moments were on the last two mornings of our stay being woken up and disturbed throughout the day by two perpetually drunk and loud guests- a couple. There was no need for them to be wasted at 7:45 am outside on the lounge chairs, walking up guests. I hope someone addressed this if it persisted. Food at the Freaky Tiki was excellent, but the coffee could use improvement, however the cocktails were on point! We loved this place and would recommend it to others. The wifi worked well and it was a nice surprise to have Netflix and Amazon on the room tv. Extra towel bars to dry towels and clothes in the bathroom would be helpful. Bed is also very comfortable. Thank you for creating such a beautiful place! Hasta Pronto!
Stayed 6 nights in Mar 2023

10/10 Excellent

Adeel

Stayed 4 nights in Mar 2023

10/10 Excellent

sandra, Underhill Center

Travelled with family and small children
Liked: Cleanliness, staff & service
We requested 2 cribs but when we arrived they had none left. Otherwise lovely stay!
Stayed 1 night in Mar 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with very friendly, helpful staff. Hotel was very clean and central to everything. Would definitely stay there again.
Stayed 10 nights in Mar 2023

8/10 Good

Neda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.Lots of rezstaurants, cute shops and the beach was great.
Stayed 1 night in Mar 2023

10/10 Excellent

Mohja, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, the garden was gorgeous and room was very nice. Close to the beach, the breakfast was bare bones but I didnt mind as I can eat at other nearby places. I cant wait to return and stay here as the price is reasonable and slept very comfortably.

8/10 Good

Amy Almeida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis in the heart of Playa. Considering how busy the area is, the property is quiet and peaceful. While the facility is older, it is very well kept and very clean. The staff is friendly, and the attached restaurant is a great spot for food at the end of a long day. The shower was hot, with great water pressure. So nice after a long day of walking.
Stayed 4 nights in Feb 2023

10/10 Excellent

lauren, norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were clean and well maintained. Simple continental breakfast was included. The staff was very friendly and helpful. Traveled with my 12 and 17 year old. They both loved it. The only downside was the hot tub heater wasn’t working while we were there. The pools were clean and the kids enjoyed them. Steps from restaurants and minutes from the well maintained beach. Would definitely stay again!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Francisco Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff extremely friendly, will come back no doubt highly recomended !!
Stayed 9 nights in Feb 2023

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023

8/10 Good

Elisha Blue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Aventura Mexicana. There is continental breakfast and fun restaurant Freaky Tiki inside the hotel. Its a half block walk to Quinta Avenida and close to tons of restaurants and cafes, beach, shopping, grocery stores and more! Once you get a lay of the land it is easy to navigate. Staff was friendly and helpful. Internet worked great. A few pools to choose from inside the hotel. You get live music from restaurant almost evernight, but ends early which is nice of you want to rest. We also really like that you can barely hear the load music from all the other bars and dance clubs in the area. Only thing is we wish we had a microwave and coffee maker in our room for late night snacks.
Stayed 7 nights in Jan 2023

10/10 Excellent

Deborah

Stayed 6 nights in Jan 2023

8/10 Good

Adele, Etobicoke

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had lush greens and was very traditional looking. The restaurant on site had good food and service.
Stayed 2 nights in Jan 2023

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. There's two separate hotels in one and Expedia seems to get the poorer section. The restaurant is privately run within the hotel, although I only had one day out of 7 seems good. They had forgotten to tell.me.breakfast was included. Pool is nice, close to everything
Stayed 7 nights in Jan 2023

10/10 Excellent

Gustavo H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well kept property with a very convenient location and nice staff to help answer questions you might have. Hot water, in room lock box for your important documents. Breakfast was reallly small but there was options a la carte. Will use again.
Stayed 4 nights in Jan 2023

10/10 Excellent

GLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

jesus, las vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location

8/10 Good

subodh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure family stay at Aventura
Nice location, good maintained property comparison to other local hotels but keep your expectation low if you are used to mid. to upper grade hotel in USA. Lobby is small and not fancy looking. A little noise in the night because of lots of activities around till late night but still ok for us. Breakfast choices could be improved by adding some cereal, Pancake, waffles etc.
Stayed 2 nights in Dec 2022

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel, very close to a big grocery shop, restaurants, and money exchange/atm’s/banks, and only about a 5 minute walk down the road straight to the beach.

8/10 Good

Sana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this place. The staff and patrons in their bar are awesome. Good but simple morning breakfast. Enjoyable place.

10/10 Excellent

Ashlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Lucina, Katy

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time in this hotel and it got better Everything was so clean and great staff. Location is a plus
Stayed 3 nights in Dec 2022

6/10 Okay

Miin Ru

Stayed 1 night in Dec 2022

8/10 Good

Salvador, Schererville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKED THE LOCATION. VERY NICE ANTIQUE HOTEL. i WOULD LIKE TO HAVE THE BEACH CLOSER.

10/10 Excellent

Humberto, Houston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very convenient and quiet place.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not fancy place, but is very clean , very good price and the location excellent!!! Just 3 minutes away for Quinta avenue, and 15 min . The center of Playa del Carmen. And 15 min away for Xcaret park. The personal very friendly and helpful, definitely we will going to come back there.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Was the perfect oasis to come back to after adventurous days exploring the area. Loved our cool quiet room.
Stayed 5 nights in Nov 2022

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service
Beautifully landscaped, conveniently located. The staff were wonderful. Our room was on a busy street; noisy at night. An upgraded window would help. Also having to use a key to lock the sliding door from inside is a definite safety issue.
Stayed 7 nights in Nov 2022

10/10 Excellent

Epomuceno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and quiet. Suites with afridge and microwave. There's a small bar and restaurant that plays great music( thats not played so loud it makes your ears bleed) amd has the best fish tocos in town
Stayed 1 night in Nov 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful green oasis in the heart of Playa del Carmen. Daniel was very warm and helpful. The bed in our room was so comfortable with big luscious pillows. I also loved the Tiki Bar with the friendly Dora who served us a delicious breakfast with a huge Mexican style. This is definitely the place to be especially for more budget conscious travellers. A big thank you to the team!
Stayed 1 night in Oct 2022

10/10 Excellent

Gene Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel in the middle of Playa. It's close to everything. It's super clean and the staff is fantastic. The restaurant/bar has excellent food. Their Hawaiian pizza is the best! The rooms are clean and spacious. There is construction next door that is going to take a long time to finish. The noise isn't bad in the rooms because the AC units drown it out. Sitting by the pool on a beautiful day, it's a little noticable.
Stayed 6 nights in Sep 2022

10/10 Excellent

LIGIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, the lady who cleaned our room (Rosy) did amazing job. The hotel is located un a very good area.
Stayed 6 nights in Sep 2022

10/10 Excellent

kendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

kendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Check in process was easy and fast. The hotel grounds are gorgeous, the rooms are clean, comfy, and the AC works really well. The staff is really nice and helpful. The restaurant was good too.
Stayed 1 night in Sep 2022