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Top Brazos Country Hotel Reviews
Comfort Inn & Suites Houston Key-Katy
10/10 Excellent
"😊"
Days Inn & Suites by Wyndham Katy
10/10 Excellent
"Staff was friendly, parking was easy and clean room when we arrived."
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG
6/10 Okay
"The room was clean, Bar was closed when we got there at 10:30. The forth floor smelled like wet rug and there were a lot of drop ceiling tiles missing. The air conditioner was loud and made a strange noise every time it turned on. I only stayed one night so it was bearable."
Home2 Suites by Hilton Houston/Katy
6/10 Okay
"Not very clean."
Best Western Plus Katy Inn & Suites
10/10 Excellent
"Easy to access location"
Hyatt Place Houston/Katy
6/10 Okay
"The man that checked me in was quite excited about the news he was watching. Telling me about the us giving money to Ukraine and another country. He thought he should be receiving money instead."
Tru by Hilton Katy Houston West
8/10 Good
"We enjoyed the breakfast a lot! Unfortunately, we didn't see any orange juice. The bed was very comfortable but my husband wanted an extra pillow which was not supplied. Also, there was no liquid soap in the dispenser for the shower. We specifically asked the housekeeping staff for this 2 things to be taken care of, but they weren't. Besides that, everything was fine."
Palacio Royale Inn Boutique Katy
8/10 Good
"Disappointing that the elevator did not work; making it more difficult to get to 2nd and 3rd floor with luggage. We hope that it is fixed in a timely fashion, so we don't have the same difficulty in 2 weeks."
Wyndham Garden Katy Energy Corridor
2/10 Terrible
"When I checked in and went into my room, the sofa looked soiled and was broken and wouldn’t go back in. I called the front desk and staff was aware but didn’t tell me. So I asked for another room but was told I couldn’t even though I saw other guests checking in. I asked politely if I could get a refund and was told yes by the same staff but only to find out the hotel and Expedia wouldn’t honor my refund. I asked to just keep the room if I couldn’t get my money back but my reservation was canceled. Expedia spoke to the staff who refused to refund me my money. Expedia still wouldn’t refund me. I ended up being forced to pay for a room I wasn’t allowed to use. Worst customer service I’ve ever experienced from a hotel and Expedia."