"old fashioned, but comfortable and value for money"
I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!
This hotel is located right in the city centre, just 2 minutes’ walk from the main square of Plaza del Charco and in the …More
there are many good things about this hotel. Although slightly old-fashioned (no hair-dryer/fridge or tea-coffee facilities) it's in a beautiful setting. An attractive (if rather tough) walk up from town through the lovely parque taoro, the view from our balcony more than made up for any lack of faclities. The hotel is well equipped with a nice pool and outside bar, sauna, jacuzzi, table tennis, crazy golf, tennis and tv room. The gardens are well-presented with lots of those lovely palm trees. The only real negative that we could not ignore is the man that serves in the restaurant. We only had B&B so were only in there in the morning but he was incredibly rude. We would come in and he would bark at us to sit at a specific table (for no reason we could discern, whilst everybody else sat where they liked) we would get plates and cups, go to the bar for food, come back and he would have replaced all our crockery etc with different ones which had been layed properly. He was very aggressive and unpleasant. All the other staff however were lovely. Puerto de la Cruz was nice. Lovely old buildings and lots of nice cafes and boutiques. However for the most part full of gruff and wrinkly german/english tourists with a major lack of class ( most refusing to even try and speak spanish) and clamouring to get into a packed macdonalds on the seafront. On the whole i wouldn't go back, but not because of the hotel. I thoroughly enjoyed our stay, mostly because of the room and glorius view!
As a single woman traveller I had a great stay. I found the hotel staff welcoming, helpful and efficient. A small problem with the shower was fixed within minutes of my reporting it. My room was a good sized double room looking out onto a quiet back street with pleasant balcony. The hotel is spotlessly clean and recently re-decorated with a contemporary feel. I found the food in the restaurant offered a wide choice with good variation over the week. The waiters were polite and helpful. I used the lagoon type pool and sat out in the gardens when it was not too cool. This hotel is ideal for couples or singles wanting a quiet break... it is away from the noise of the centre of town with good sports facilities and excellent public transport links nearby. Walking into the centre takes about 15 minutes going down but longer coming up... the hotel is situated uphill from the main town. The wifi worked well in the reception area but not in individual rooms. I enjoyed my 9 days and felt relaxed and chilled at the end of my stay. This is the sixth time I have stayed at this hotel and look forward to returning.
Loved this lovely old hotel. Very friendly helpful staff, very clean with a daily change of towels and clean of room. Didn't eat there but lovely live music played every evening in the restaurant. Very central location in the old town, right by the church which did wake us each morning but otherwise very quiet...would definitely book again
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