Stayed at this hotel, and what a fantastic experience it was.
From the moment of arrival, the staff were attentive and nothing was too much trouble for them.
The grounds and amenities were excellent, spent several hours just walking the grounds looking at the herds of deer, the Falconry centre, and the various lakes.
Can not praise the whole package offered enough.
Julie from UK
Exclusive luxury castle hotel with 4 Red Stars (Inspector's Choice) and 3 Rosettes awarded by the AA for excellent …More
Upon arrival, the staff didn't know we were coming as it was an internet booking...?
We were greeted by a really friendly member of staff who couldn't move any faster trying to rectify the issue.
We were given the wrong room and again, the lady couldn't move any quicker to rectify this, although we were not give the room we viewed and paid for we were happy with the room provided!
It was clean and comfortable and cosy enough not to be disappointed at all.
Clean, comfortable and well equipped. Free wifii with no hassle. Brilliant front of house staff. Room service excellent. Even a tiny lift to my room.
The hotel is well kept and has many original features. An interesting place to stay.
rose from london
Located within easy walking distance of Ripon City Centre. Positioned twenty minutes from Harrogate stands the stunning …More
"Superb setting for such a hotel on a grouse moor"
Soon after I had booked accommodation an email arrived from the Hostess with three different sets of directions just in case Satnav did not do the job properly for us, together with a welcoming brief which made a very good impression. On arrival we were warmly welcomed and provided with delicious sandwiches and cake in the beautifully furnished and warm lounge before going to our well appointed room. The beds were super comfortable with soft pillows and the room was great for the evening sunshine. The garden was immaculately kept and a suntrap. The breakfast menu was so extensive it was hard to choose from delicious fresh fruit to full English with all possible variations! We wished we had stayed longer and would certainly like to stay there again in such a homely but smart, well kept and well run establishment.
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