Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by Theckla from Canada

amazing services

Posted 16-Jun-2014 on Hotels.com
This hotel is very clean and upscale for business and leisure.
5 out of 5
Recommended
by Carole from USA

Best Hotel in Riga

Posted 11-Jun-2014 on Hotels.com
We loved the Grand Palace Hotel. The amenities, the staff, the breakfast were the best we have had on this trip through Scandinavia and the Baltic countries.
5 out of 5
Recommended
for Getaway With Friends
by Johnbill from Herefordshire

Excellent

Posted 09-Jun-2014 on Hotels.com
Excellent hotel in a superb city
5 out of 5
Recommended
by PJ from England

Excellent

Posted 08-Jun-2014 on Hotels.com
Very capable staff looked after us and made us feel at home. Breakfasts comprehensive with cooked items to your choice. Perfect location to enjoy the old part of the city. Cleanliness seems to come as second nature to the inhabitants. Go to Riga before Elf and Safety ruin its atmosphere.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Adequate hotel

Posted 15-May-2014 on Hotels.com
Disclaimer: I am a typical American with no Russian or Latvian speaking or reading ability. Hotel Pros: staff are quick and responsive to email, they are friendly enough considering the country, and mostly helpful with requests. Cons: the rooms/ beds are not terribly comfortable. They are noisy (air condition), stuffy, the carpet feels old, and my room was never really cleaned properly. The fitness/ spa area isn't too clean either. Overall I felt unwelcome and awkward, but this is mostly because the hotel guests seem all to be from Russia and going about their way which is just very different from my approach (friendly) towards others.
4 out of 5
Recommended
for Everyone
by A verified traveller

Side Street Hotel with Luxury

Posted 05-May-2014
Pros: Ambience friendly staff great food
Cons: Access to 3rd floor
Location: Location was central to all local attractions including Dome Square St. Peters and House of the Blackheads
Positioned in a side street off Dome Square this Hotel lived up to our expectations. Location was perfect we could walk to all the local sights within minutes from leaving the Hotel. The welcoming staff at check in were efficient and very friendly. We were upgraded to a suite, which made our stay extra enjoyable (this was due to the re-fit taking place during our stay). Breakfast was included in our package and could not have been better, very fresh food at the buffet on offer every morning with a la carte available to order. The omelette chef was exceptional. The service was excellent. Every member of staff welcomed us with a smile on all occasions. Check out was as easy as check in. I would highly recommend this Hotel
5 out of 5
Recommended
for Everyone
by Robert from UK

Superb hotel in the old City

Posted 31-Mar-2014
Pros: Great staff, polite and friendly. Hotel is in a super setting, charming feel to it.
Cons: I don't recall any tea and coffee facilities in the room, that would be great and perhaps a few more electric power points.
Location: Make sure you obtain a map from Reception. You will be able to walk all around the old city very easily, lots of interesting architecture and history
The Grand Palace is conveniently located and all areas of this wonderful old city are within just a few minutes' walking distance. The staff were superb, totally focussed on making sure that my stay was enjoyable. Lovely buffet breakfast with hot dishes to order, all set in a super dining room. My room was spacious but cosy and well equipped. I was here on business and overall it was a most enjoyable stay, highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent and very comfortable hotel.

Posted 10-Dec-2013
Pros: Comfortable and great service. Could not fault it.
Cons: Nothing I could think of.
Location: Two minute walk to Castle, Cathedral and good restaurants. All old town sites nearby.
Very convenient to old town sites. Quiet. Staff very helpful and attentive. Breakfast excellent. Altogether a lovely experience.
4 out of 5
Recommended
for Business Travellers
by Richard Carson from US

Nice place

Posted 26-Nov-2013 on Hotels.com
Hotel is very nice and clean. Rooms could be a bit larger.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 26-Nov-2013