Lobby

Reviews of Econo Lodge

2 out of 5
Econo Lodge
7300 W Broad St, Building B, Richmond, VA

Reviews

6.8
Rating 10 - Excellent. 70 out of 308 reviews" "
Rating 8 - Good. 86 out of 308 reviews" "
Rating 6 - Okay. 72 out of 308 reviews" "
Rating 4 - Poor. 32 out of 308 reviews" "
Rating 2 - Terrible. 48 out of 308 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Madison

Stayed 1 night in Apr 2024

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in my room. Front staff did nothing to address it except tell me to send an email to management.
Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Stayed 1 night in Mar 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the location was good.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Macrory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and efficient
Stayed 1 night in Mar 2024

8/10 Good

Bekir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lashay

Liked: Staff & service, property conditions & facilities
You get what you pay for. I think for the price and what it is it’s not bad. The surfaces in the room looked dirty. I wiped them all down before we got settled. Check in/ check out was easy. It’s on a busy street so there were lots of food options within walking distance. Would stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond Virginia Holiday
Great quick trip to Richmond.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shaunkia

Stayed 1 night in Dec 2023

2/10 Terrible

Brandy

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new place to stay when visiting 😘
Stayed 2 nights in Nov 2023

2/10 Terrible

Nelson

Stayed 1 night in Nov 2023

10/10 Excellent

Markita

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Quick check in, clean and comfortable. Trustworthy cleaning staff was on point.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room for the
Everything looks new, I need to update the pictures of the room, because I was very impressed, everything was clean, did not smell, everything worked well, except for the toilet was a little slow flushing, may need to check on that, but I just tell the button down until it finally flushed but besides that I’m definitely staying again
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The man at the front desk the morning of check out was rude. The breakfast options were very poor.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Stayed 1 night in Nov 2023

8/10 Good

Christopher

Stayed 1 night in Oct 2023

8/10 Good

Kenyotta

Stayed 2 nights in Oct 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel super friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Gisella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price and more
This place was clean and comfy for the couple of nights that were needed. Definitely recommend to anyone that needs a quick stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price super clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean maintained property.
Stayed 1 night in Sep 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean quiet place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always super clean around the property and the rooms are always clean and great for a nights sleep
Stayed 1 night in Sep 2023

10/10 Excellent

Lashay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, way better than expected, besides a slight cigarette smell. Staff at check in was polite. Would stay again if visiting the area
Stayed 1 night in Sep 2023

8/10 Good

James

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The price was very reasonable and it was clean. That’s what we hoped for. Getting a continental breakfast was great.
Stayed 2 nights in Sep 2023

6/10 Okay

Renee

Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Safe and Affordable
The room was good, comfy bed, nice bathroom, check in was easy. Pool is an outside pool and great temperature. Wish housekeeping had been more willing to clean our room each day when we happened to be in the room when she first came by. The breakfast leaves much to be desired. It's basically cereal, bagels, toast, waffles, oranges, apples, and you might get there early enough to get a packaged pastry. The rooms don't have any kind of dressers so you can only hang up your clothes. Area was safe and room was affordable. Kings Dominion is only 30 minutes away and there are quite a few museums within 15 min from hotel. Plenty of good restaurants nearby.
Stayed 3 nights in Aug 2023

6/10 Okay

zhixin

Liked: Cleanliness
Breakfast choices were minimal.
Stayed 2 nights in Aug 2023

10/10 Excellent

ANDREW

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So the room was a non smoking room - but reeked of cigarette smoke. Also the breakfast was severely lacking - 2 cereals, a couple bagels, and waffle maker. There were no yogurt or fruit options, etc. which would have helped being gluten free. The room was super clean, and the bed was comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Gale

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's no Ritz, but for my $, overall prefect, from staff to clean rooms and property, and the breakfast of course. I would definitely come back.
Stayed 1 night in Jul 2023

6/10 Okay

Vincent

Stayed 2 nights in Jul 2023

10/10 Excellent

sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The host was pleasant and helpful
Stayed 4 nights in Jul 2023

2/10 Terrible

Quantaza

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator was molded around the door.. the pool was closed should have stated that online..also didn't provide breakfast as stated in site... charge almosr a bill night for what no pool n no breakfast. And if u need towels or a iron waiting on them to bring it to u will be a forever wait smh.. don't waste ur money unless ur just coming here to have sex
Stayed 2 nights in Jul 2023
Response from econo lodge on 11 Jul 2023
We value everyone's feedback and take it all into consideration unfortunately I believe this review is for a different location because we do serve breakfast every morning and our pool is open 7 days a week. Our rooms are fully equipped with working appliances cleaned.

8/10 Good

Carla

Liked: Staff & service, property conditions & facilities, room comfort
It wasn't a bad place. I'm a freak when it comes to cleanliness so I took Lysol wipes along, glad I did. But all in all it was grest for the price
Stayed 4 nights in Jul 2023
Response from econo lodge on 11 Jul 2023
We thank you for your feedback and will send it over to our staff (housekeeping) to make sure they are taking care of the floors. Thank you

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and staff did not help
Response from econo lodge on 11 Jul 2023
Thank you for your feedback we apologize for failing to meet your requirements. We will inform our staff.

6/10 Okay

Rechelle

Business traveller, Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Not a great area, but good for the $
Feom a family point of vieelw, not somewhere a female or someone with teen girls would want to go and need to check in after dark. It seemed to have been recently remodeled, liked the hardwood type floors but our socks were black after walking on it. Towels were VERY thin. The top bedcover had red spots/drops on it that looked like blood, we took it to the office he claimed it was paint...they never replaced the cover. The breakfast was a JOKE!!! Just a waffle maker & juice (which was watered down & turned off early). The front staff was busy on phone or smoking so they really weren't very 'available'. We stayed 3 nights so the double door refrigerator was GREAT!!!
Double fridge great!
New floors (but weren't clean) metal under bed very aggravating..made lots of noise with every little tap.
Stayed 4 nights in Jun 2023
Response from econo lodge on 11 Jul 2023
Thank your for your feedback we want to apologize for failing to meet your requirements during your stay here we will inform our staff so they may better operate their responsibilities.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Hope they keep what they are providing for reasonable price. Will be back again. Thanks
Stayed 1 night in Jul 2023
Response from econo lodge on 11 Jul 2023
Thank you for your feedback we will be welcoming with seeing you again. We value your feedback

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for price
The room was good for the cost.
Stayed 1 night in Jun 2023

2/10 Terrible

Loren

Stayed 2 nights in Jun 2023

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023