Candlewood Suites Richmond - West Broad, an IHG Hotel
2.5 star property

Suburban hotel with fitness centre and business centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Candlewood Suites Richmond - West Broad, an IHG Hotel

Photo gallery for Candlewood Suites Richmond - West Broad, an IHG Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
BBQ/picnic Area
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Candlewood Suites Richmond - West Broad, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
The price is £106
Price available on 21/4/2024

Check out the area

Map
2100 Dickens Rd, Richmond, VA, 23230
  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationUniversity of Richmond5 min drive
  • Popular LocationLewis Ginter Botanical Garden5 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive
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Room options

Classic Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Kitchen (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Classic Studio Suite, 1 King Bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Classic Studio Suite, 1 King Bed, Accessible (Accessible Mobility Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Accessible (Accessible Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Kitchen (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

Located in Richmond, Candlewood Suites Richmond - West Broad, an IHG Hotel is in the business district. Travellers who have shopping on the agenda can visit Broad Street and Short Pump Town Center. Lewis Ginter Botanical Garden and River City Roll are also worth visiting.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 8 min drive

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 20 min drive

Restaurants

  • Burger King - 15 min walk
  • McDonald's - 18 min walk
  • Taco Bell - 19 min walk
  • Taco Bell - 18 min walk
  • Denny's - 1 min walk

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Hotel in the business district
You can look forward to a garden, laundry facilities and a gym at Candlewood Suites Richmond - West Broad, an IHG Hotel. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Express check-out, a TV in reception and a front desk safe
  • A 24-hour front desk, barbecues and smoke-free property
  • Guest reviews say good things about the helpful staff and location
Room features
All 98 rooms include comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond

Frequently asked questions

Is Candlewood Suites Richmond - West Broad, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lb per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond - West Broad, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad, an IHG Hotel on 21 Apr 2024 start from £106.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Checkout is at 11 AM.

Where is Candlewood Suites Richmond - West Broad, an IHG Hotel located?

Situated in the business district, this hotel is within 2 miles (3 km) of Vibra Hospital of Richmond, Henrico Doctors' Hospital and Shops at Willow Lawn. University of Richmond and Strangeways Brewing are also within 3 miles (5 km).

Candlewood Suites Richmond - West Broad, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 703 reviews" "
Rating 8 - Good. 193 out of 703 reviews" "
Rating 6 - Okay. 65 out of 703 reviews" "
Rating 4 - Poor. 47 out of 703 reviews" "
Rating 2 - Terrible. 44 out of 703 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with family, Business traveller
Liked: Cleanliness
There were things we really liked about our stay and things we didn’t like. First the likes. We had reserved a suite with a queen bed and pull out couch. When we got to the hotel, we were upgraded to a suite with a queen and a king. Just because. Our suite was VERY clean. That’s a biggie for me. If it’s not clean, we’re not staying. The kitchen was great and there were enough necessities that we did not need to purchase anything. The location was good, close to lots of restaurants and stores. Now the dislikes. One of the outlets in the kitchen only worked when the garbage disposal was on! That is just completely bonkers. Our coffee pot wasn’t working and when I told the front desk about it, their response was, “so you want a new coffee pot?” Well, yes we do. The king-sized bed was VERY squeaky, every time you moved, it groaned. The bathroom door wasn’t hung properly. To close the door securely, you had to pull the door up with the door knob and push with your other hand to close it. As a result, the door knob was quite loose. One of the kitchen chairs was very wobbly. We were all scared to sit in it. All in all, the hotel served the purpose we needed it for, but it was NOT worth what we paid.
Stayed 2 nights in Mar 2024

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good except need towels restocking each day
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room friendly staff. Convenient location would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Isobel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like marijuana in the hallways and some parts of my room. The area was ok, probably would not have gone back out at night. I appreciated that you provided dishes in the suites.
Stayed 1 night in Mar 2024

4/10 Poor

Carl

Travelled with family and small children
Disliked: Cleanliness
Upon intitally check-in, my son and I had to wait 20mins due to it being only one staff member (front desk cherk) on duty. He had a small live that needed services but had to rush on elevator to help someone else while we waited till he returned. After being finally checked in we had to go through unprogrammed keys, a full bed in place of a couch in living area, broken tv with line down the center, multiple hairs in shower and the bathroom floor. I like candlewood suites but this located need some work.
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Stayed 1 night in Mar 2024

8/10 Good

Ethel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking,
Stayed 1 night in Feb 2024

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was tons of dog poop on the grass in front of the "disabled" parking...horrific
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Feb 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility
Stayed 1 night in Feb 2024