“Period building with character”

Nicely decorated hotel in a period building with character. It is away from the action in the City Centre, but only about 15 minutes away by the tram. The restaurant was great with interesting dishes (I had wild boar) and friendly service. Couldn't ask for more for the price I was charged! Good location for driving in. Ample parking at the rear.

“Hotel Heidelberg uber alles”

The Hotel Heidelberg was extremely clean with friendly, helpful staff and not too far away from the city centre to be an inconvenience, the tram stop was close by. The breakfast cost 10 euros but was good value with a wide selection of food. The hotel is situated in a quiet residential area , the city was busy with a wide selection of bars and restaurants to suit everyone. We had wondered if our inability to speak good German may be a problem, however everyone speaks good English and go out of their way to help. Heidelberg itself is a beautiful city and a trip up the funicular to the castle is a must. We all thoroughly enjoyed our stay and would highly recommend a visit.

“Very happy to have stayed here”

We had a nice room at the front. Traffic noi.se wqs not a problem - even the trams were quiet. The food was excellent and there was ample parking. The staff were friendly and helpful. reception spoke excellent English.

“A brilliant spot”

The hotel is an ideal location. The nearby tram (no. 26) takes you straight to the Alstadt. The service was excellent and all the staff extremely helpful and friendly. Breakfast was plentiful with a wide range of cold foods and some hot food as well. We were there before Xmas and the hotel was tastefully decked out for the festive season. The hotel reception also organised our return to Frankfurt airport on a shuttle bus - much more convenient than taking the train.

“NoKettle!”

Convenient location across road from tram terminus. Air conditioning in room. 3rd bed suitable for chilren rather than adult, tho' our ten yr old ended up in the big bed with us - plenty of room & more comfortable! Like most German hotels, no kettle/ facilities for making your own hot drinks.

“Best hotel we've stayed in”

The hotel was lovely. Great location, very helpful staff, clean and amazing restaurant. Best food in Heidelberg at good prices. We will definitey be going back.

“Hotel Heidelberg”

A comfortable and clean hotel. Friendly and helpful staff. Ate a very enjoyable dinner from their extensive menu. Lots of choice at breakfast although we felt it was expensive. Travel into the city was very easy as the tram terminus is within 100 metres.

“Gemuetlich”

Easy location off the Autobahn with good parking. Friendly helpful staff, excellent breakfast. Easy to get into Heidelberg on public transport. Cosy hotel with the room a little smaller than we would like, but comfortable.

“Some aspects were not quite right”

Hotel Heidelberg (or perhaps actually the restaurant) have gone to a great effort to give its guests a "German" experience. The reception and restaurant area is delightfully decorated in a bavarian style, which is quite enchanting. We did eat there on one night - just a soup and salad, about which we can hardly complain. In fact, the restaurant was very lively each of the three nights that we were there so I guess that is a good sign! The location may not suit all tastes, in a local neighbourhood at the end of the tram line, so not so convenient but nice to experience the local way. The quirky decor does not extend to the rooms themselves, the rooms were standard double + en-suites. A few gripes: tea-making facilities were lacking and a number of bathroom problems, water temperature was unreliable - scorching hot for one moment then freezing cold, also shower gel dispenser was not well-stocked up.....

“OK but watch the waitress”

The hotel was very convenient, close to motorways and yet easy to get into town. The reception staff were very welcoming but the evening waitress was very bruske - she brought us the wrong drinks order then argued with us about it, we had spent two noights at the hotel and may well have gone back but they have lost our custom for the sake of two glasses of white wine! I worked in the hotel industry many years ago my boss always said "It take years to gain a good reputation and a moment to loose it." This is a good hotel spoiled by one individual.