We arrived after an all night flight, Buffet Breakfast was still being served so we took our cases to our room went for Breakfast and then got some sleep, The evening meal was excellent, and our early morning call 0300, got us up to get the shuttle bus back to the airport to resume our journey,
I booked this the day before because friends were already staying there. The reservation went through fine. I was happy to find out lots of free parking around the building with their own lot, plus parking available on the street or at the church across the street. The location is excellent and within walking distance to so many museums, restaurants, etc. if you don't mind to walk a little.
Having stayed at numerous hotels ( some much more expensive!) I have never experienced a hotel staff, without exception, who went out out their way to not only make me feel special but but also went out of their way to assist me in recovering my luggage temporarily lost by the airline, including making several phone calls and volunteering to go pick it up When the airline (IcelandAir) refused to deliver it the hotel as promised.
I was very pleased with my stay here. The location was excellent and I was able to walk to dining and shopping with ease. My single room was small but clean and comfortable. The breakfast buffet had a variety of choices. I loved the waffles! The 24 hour hot drink machine was welcome. The hotel staff made me feel welcome right from the start and had my room ready quickly when I arrived early. They were very helpful with tour bookings as well. I will be back!
Karen from Atlanta, GA
Set in the city-centre, this modern hotel is housed in a traditional property and located on the Skólavörðustígur shopping …More
Well organized hotel, very friendly staff and excellent breakfast. We had a clean, quiet room with very nice view over the city; we got tips on tours, tips on dinners and other activities, we have been served with early breakfast (at 4am!) and got pickup service when ever we needed. We have absolutely nothing to complain. Eliska & Laura (mother and daughter) from The Netherlands.
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