Rooms are plain, extremely plain, but very clean
The TV is hanging from the ceiling
Shower door wouldn't close
There are switches in the nightstand to turn off lights --- I really hate those :)
Check in Experience:
The reservation price included breakfast. I checked in at 9am and realized I was checking out very early at 4am, so as I was hungry I asked if I could have breakfast that day as I would miss breakfast on my checkout day.
I thought it was a fair request; I had flown since 3am and was hungry. The front desk attendant said no and that it wasn’t possible. I was like, OK and proceeded to ask where the closest bakery was. Another front desk attendant overheard this and went to the mager who approved my request as I wasn't asking for anything for free, basically replacing breakfast from one day to another.
My advice it to ask for a supervisor, be professional in how you ask your request, but don't take what the front desk attendant says as a final answer. Most of them are not trained in Customer Service.
Belem Hotel Advice:
Crowne Plaza is close by. I encourage anyone wanting to stay in this neighborhood to compare there two hotels. Then, make a decision on the best one for you.
Good luck in your hotel search in Belem do Para!
Julio from San Francisco, California, EUA
The Regente Hotel is located on one of the main avenues of the city permitting easy and fast access to the federal organs …More
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