Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Reviews of Residhome Reims Centre

Residhome Reims Centre
06 Rue De Courcelles, Reims, Marne

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 909 reviews" "
Rating 8 - Good. 422 out of 909 reviews" "
Rating 6 - Okay. 101 out of 909 reviews" "
Rating 4 - Poor. 28 out of 909 reviews" "
Rating 2 - Terrible. 14 out of 909 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Travelled with pets, Travelled with partner
Liked: Cleanliness
Plus sides; handy location for city centre, comfy bed, decent shower, kitchenette, secure parking available Negatives; extremely souless, extras seemed expensive (parking, dogs, breakfast), erratic heating, microwave broken, only provided towels for one person. OK for one night passing through but that would be long enough.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 4 nights in Jan 2024

6/10 Okay

Sally

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel room was a pleasant surprise compared to the outside which is pretty tired. However we did discover a lamp with an electric cable parcel-taped together which had unsurprisingly come apart leaving bare electric cables showing. The bed was comfortable and the pillows actually decent, which is a rarety in France. Appreciate that it is a budget stay, but bare electrics are dangerous and never acceptable no matter what the budget.
Stayed 1 night in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, room comfort
Reims 2 day stay
This was a very convenient location. Very clean and staff was friendly. Beds were comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, room comfort
Where I stay in Reims
I came to Reims to pick up a puppy and this hotel is probably the best set up for dogs. I also had a car and it is the most accommodating for parking of any hotel in the center of town, I've been to in France. The bed and the pillows were better than the CDG Hilton. The closest restaurant to the hotel is one of my favorites. There are plenty other restaurants to choose from.
Stayed 4 nights in Nov 2023

10/10 Excellent

Stevie

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, room comfort
I always stay here when I'm in Reims
This Residhome has everything I need. It's just 200 meters from a promenade with tens of restaurants and every kind of store you might need. Very close to the train station, too. Rooms are clean and the bed and the pillows are more comfortable than some big name hotels. There is parking at a reasonable price and dogs are allowed typically on the first floor. I felt very safe on the first floor and it was very convenient for my dog.
Stayed 3 nights in Dec 2023

2/10 Terrible

Jonathan Menard

Disliked: Cleanliness, amenities, property conditions & facilities
I no longer have trust in the Expedia rating system.I feel the rating of greater than 8 is incredibly misleading. It is dirty, mold in the bathroom (I have pictures). Area is less than ideal. Internet is terrible. The price is cheap but the rating very misleading.

10/10 Excellent

Maria Lynette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is close to the train station and the town center. The staff are helpful and accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andreas

Liked: Cleanliness, room comfort
Great simple accommodation at a fair price
Simple and very good accomodation in the centre of town. Parking available.
Stayed 1 night in Oct 2023

8/10 Good

Greg, West Sacramento

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed one night to visit sites in Reims. The property is right by the main train station, so there is some noise from there. Nice having parking on-site (must reserve and additional fee), but somewhat inconvenient to get luggage between parking and hotel entrance. WiFi is on an unsecured network. Overall, it met our needs for the night.
Stayed 1 night in Sep 2023

8/10 Good

STEWART

Liked: Cleanliness, room comfort
Good hotel, good location
No air-conditioning in the room and being right on the train line noisy with the window open. Parking on site
Stayed 2 nights in Sep 2023

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location Good value
Stayed 1 night in Sep 2023

10/10 Excellent

jane

Liked: Cleanliness, room comfort
Friendly reception ,great location
Great location near station , short walk to cathedral and across from lovely park 2 Nd stay here
Stayed 1 night in Sep 2023
Response from RECEPTION on 15 Oct 2023
Dear Guest,Thank you so much for your comment. You will be welcome for the next time.Have a nice day.Kind regards,FRONT OFFICE

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Jun 2023

10/10 Excellent

Chihiro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location to take a train!
Stayed 1 night in Jun 2023

6/10 Okay

Au Yeung Ying

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No air conditioning at room. Hotel provided electric fan but noisy. Location is good and near train station, but not recommend at summer time.
Stayed 1 night in May 2023

10/10 Excellent

Margaret, FOSTER

Liked: Cleanliness, amenities, property conditions & facilities
This is a very handy place to stay in Reims, close to the station and local trams. A lovely city to visit.
Stayed 2 nights in May 2023

2/10 Terrible

Marah

Disliked: Cleanliness, room comfort
Would never go back.
The staff was incredibly rude and rolled their eyes at us when we asked for the restroom.
Stayed 1 night in Apr 2023
Response from Catherine on 26 Apr 2023
Dear guest, We are very surprised that you only remember this during your stay, (the restroom was closed at your arrival after 8pm because we have nobody after this time to keep it clean) ; how was your room, your stay : nothing about them. We hope you will keep others memories from Reims.Best regardsManager

10/10 Excellent

ELVA

Liked: Cleanliness, property conditions & facilities
We were only there for one night but the room was nice. It was large and had good amenities such as acoffee pot frig etc.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable and convenient
Great room, very spacious, clean and warm. The staff were friendly and helpful. We were very comfortable here for a week, and I would happily stay again. It is conveniently located near the station, the central square and central attractions.
Stayed 7 nights in Feb 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the station for trains and buses, restaurants are a short walk away as were all shops required! We didn't use the car once during our stay!
Stayed 5 nights in Feb 2023

8/10 Good

KATSURA

Stayed 2 nights in Oct 2022

10/10 Excellent

RoySusan

Travelled with family
Liked: Cleanliness, room comfort
Well positioned and exceptionally comfortable
The hotel was brilliantly placed, well equipped and very comfortable. We especially liked the kitchenette and the little box with sponge, washing up liquid and bin liner. The parking was easily accessed and felt secure. The breakfast was good too.
Stayed 1 night in Sep 2022
Response from LA RECEPTION on 18 Sept 2022
Dear Guest,Thank you for your comments.We will do our best to welcome you again.Best regards

8/10 Good

Nina

Liked: Cleanliness
Convenient location for stopover.
A convenient stopover place on our way back from holiday in Italy. Great central location, Reims centre is easily reached by foot. Great to have kitchen facilities. Only problem was that the room was very warm and it faced a main road. Keeping the window open at night to cool the room down meant a lot of noise from the road.
Stayed 1 night in Sep 2022

10/10 Excellent

Simon

Stayed 2 nights in Aug 2022

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, room comfort
Conveniently located close to station and city centre
Stayed 5 nights in Aug 2022

10/10 Excellent

steve

Stayed 1 night in Jul 2022

2/10 Terrible

Tom

Travelled with group
Stayed 3 nights in Jul 2022

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and went out of their way to be helpful!
Stayed 3 nights in Jun 2022

10/10 Excellent

stephen

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Convenience to shops and bars
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Close to the train station, big room
The property is about 3 mins walk from the train station, and 5 mins from the Place Drouet d'Erlon which has all the restaurants. The room is quite big compared to other hotels in the same price range and it has kitchen facilities. We're supposed to drop our bags before check in, but they let us check-in early. I guess the only thing is that they only gave 1 set of towels (1 big, 1 small) for 2 pax. We also didn't hear the trains despite the proximity of the property to the track (ours was facing the rail). Other than that, very good stay.
Stayed 1 night in Jan 2022
Response from LA RECEPTION on 2 Mar 2022
Hello, Thank you for your comments and review. Looking forward to welcoming you again. Best regards, THE RECEPTION

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from LA RECEPTION on 2 Mar 2022
Bonjour, Nous vous remercions pour votre avis et vos commentaires. Nous nous ferons un plaisir de vous recevoir à nouveau. Bien cordialement LA RECEPTION

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious. Right next to the train tracks, so could hear that. Room was a little cold. Hôtel is not designed for pedestrian entrance, had to roll bags under gate for cars. One washing machine worked, other spewed water, dryer didn’t work. Front desk was friendly and helpful. Was only given one towel for two people.
Stayed 2 nights in Dec 2021
Response from LA RECEPTION on 28 Dec 2021
Dear Guest, Thank you for your feedback. We make every effort to improve your next stay with us. Looking forward to welcoming you again. Best regards FRONT OFFICE

8/10 Good

Risto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, room comfort
Great place for a stopover
Great comfy place in perfect location .place was spotless and reception staff very friendly
Stayed 1 night in Oct 2021

10/10 Excellent

stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well positioned property close to bars and restaurants. Nice park for dog walking
Stayed 1 night in Oct 2021

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Always have great stay at Residhome. Friendly helpful staff who speak english. Good park to walk our dog and close to bars and restaurants.
Stayed 1 night in Sep 2020

8/10 Good

cheryl

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from LA RECEPTION on 19 Aug 2020
Cher client, Merci pour votre avis. Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Loutfi, reims,france

Liked: Amenities
bon service,la chambre excellente,propre et équipée au niveau de la cuisine. Tres bien
Stayed 1 night in Jul 2020
Response from Pierrick on 20 Jul 2020
Merci de votre visite au plaisir de vous revoir.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay. Comfortable rooms, all you need for short stay to self cater/eat out. 5 minutes to the main drag so handy for everything but away from any noise. Staff are very courteous and helpful. Would stay here again. Dog friendly too!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The studio had kitchen facilities making it easy to self cater. Close to the train bus and trams so getting around was very easy.
Stayed 5 nights in Oct 2019
Response from RECEPTION on 18 Dec 2019
Au plaisir de vous revoir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good condition and beautiful place ..........excelent service in the front desk
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building, come with full kitchen. Clean and friendly staff. Only problem is entryway is not on mean street and sign is small, big building with not easy find entry.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Spacious, spotless and comfortable. Close to main railway station, so convenient if arriving by train.
Stayed 2 nights in Sep 2019

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities
Easy acces to motorway
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine spot
Lovely hotel/ residence the sheets were clean and room was in good condition and staff were friendly.
Stayed 1 night in Jul 2019